Vanishing Inc. Attacked! Black Friday Sale Delayed
Josh and Andi here, in a situation we never imagined. Our company has been the victim of a cyberattack that has caused our site to go offline.
In sixteen years of serving the magic community, nothing like this has ever happened to us. It’s called a DDoS attack; our servers are overwhelmed by millions of requests per second, which takes our site offline. The real headache is that there’s no easy solution. Andi has been working around the clock on a fix, and our team, who were supposed to enjoy a day off with family, are hard at work to stabilize all sectors of our business. It has been a very tough couple of days for all of us at Vanishing Inc.
Important: your data is safe. This is not a breach but an attack designed to prevent you from accessing our website.
We worked all year to bring you not only the best Black Friday Sale we’ve ever offered, but also five new releases we were extremely proud of, capped off by the fantastic, highly anticipated release of Conover by Eric Mead and Tim Conover.
We rely on the Black Friday period as the most important part of our year, financially and creatively. Instead, it has become our worst.
We’re saddened to announce that we must delay the launch of these new products and our sale until we can fix these issues. We know this comes as a disappointment to you. It’s severely disappointing to us, too. But our priority is to give these products a forum to shine without interruption. Our creators deserve that. You deserve that.
What Happens Next?
First things first: the sale is still live, so you can take advantage of the site and order anytime. And here’s our plan: we’re relaunching the sale in one week. And we’re going to make it even better than before.
We’ll run our Black Friday Sale all over again and release the products as we intended. This includes our big Cyber Monday Convention, a day-long online celebration featuring some of the biggest names in magic (Derren Brown, Danny Garcia, and more). We’ll also repeat this year’s Deal of the Day, and we’ll be adding a selection of brand-new deep discounts too!
We’re no strangers to adversity at Vanishing Inc. Magic. We overcame a warehouse fire where we lost our entire inventory and sixteen years of physical memories. And we came back stronger. We intend to do the same now. We’ll be working around the clock until we’re back. And we can’t wait for you to see the new releases we’re sharing.
How can you help? A little patience is all we need as we fight to get our site stabilized. If you intended to place an order, we’d be particularly grateful for the business right now.
On this Thanksgiving, we’re grateful for customers like you who support us through adversity.
Some More Questions
Q: Is my data safe?
A: Absolutely safe. This isn’t a hack. This is a cyber-attack, and no customer data has been accessed.
Q: Can I still place an order?
A: Yes! Our site is still functioning, but at times, it may be hard to access, or slower than usual. If you experience any issues, you can wait a few minutes and try again.
Q: I have placed an order. Will it still ship?
A: Yes! Any orders that have been placed will ship as normal
Q: When will the Cyber Monday Convention broadcast?
A: The Cyber Monday Convention will broadcast one week later than planned, on December 8, 2025.
Q: I was planning to attend the live book launches for Conover in Los Angeles or NYC. Are they still happening?
A: Yes! These events are still happening as planned. No change there.
Q: When will the site be back?
A: This site is always online, but sometimes it might be harder than others to access. It might be slow, or you might get an error. Once we are certain we’ve blocked all of the bad actors, we’ll let you know when we’re ready to launch Conover and our other fantastic releases.
Q: Is the sale running?
A: Yes. And since our sale was interrupted, we’re going to run it again, start to finish, into December. We hope you’ll take advantage of the great deals and perks.
Q: Who did this?
A: Sadly, these attacks are becoming more prominent. In the last week alone, major companies like Cloudflare and Microsoft have reported the largest DDoS attacks in history. And while they have teams of thousands of security experts, we’re a small business with just one Andi Gladwin so things take longer to handle.
Q: Is there anything we can do to help?
A: Yes! We would be forever grateful if you continued to support the site and our creators. If you were going to place an order, please do so. And we’d love it if you could help spread the word. We’re fighting hard to get things stabilized, and we appreciate your patience as we work.
Joshua Jay and Andi Gladwin
Vanishing Inc. Cofounders
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