Hello xxx,
We got your message and are working on your request. We hope to be in touch soon. We are dealing with a high volume of inquiries during the holiday season, so responses may be delayed.
Reaching out about a recent purchase? It can take some time for the store to send us the details before Cash Back appears in your Rakuten account--usually a few days after your order ships.
We appreciate your patience.
Thanks,
The Rakuten Team
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Member Id : 7807508
Hi, I received an e-transfer notification and it's asking for a PIN number. Where is this PIN??