We have made some updates to our Privacy Policy. The changes are designed to make things clearer and help you understand how your personal information is collected, used, and protected when you shop with us online, in-store, or through our app!
Our Policy:
Explains what personal information we collect (like your contact details, shopping preferences, and interactions with us);
Covers how we use this information to personalise your experience, process your orders, and keep things secure; and
Outlines the tools we use for things like website tracking, AI Chat, and marketing preferences — and how you can manage them.
It also lets you know how to access, update, or ask us to delete your information if you ever want to.
Keeping your information safe and being upfront about how we use it is important to us. If you ever have any questions or want help managing your preferences, our Customer Care team is ready to help via Live Chat between 9am to 5pm AEST Monday to Friday x
The Lorna Jane Team
Hi Daac,
We have made some updates to our Privacy Policy. The changes are designed to make things clearer and help you understand how your personal information is collected, used, and protected when you shop with us online, in-store, or through our app!
Our Policy:
Explains what personal information we collect (like your contact details, shopping preferences, and interactions with us);
Covers how we use this information to personalise your experience, process your orders, and keep things secure; and
Outlines the tools we use for things like website tracking, AI Chat, and marketing preferences — and how you can manage them.
It also lets you know how to access, update, or ask us to delete your information if you ever want to.
Keeping your information safe and being upfront about how we use it is important to us. If you ever have any questions or want help managing your preferences, our Customer Care team is ready to help via Live Chat between 9am to 5pm AEST Monday to Friday x
The Lorna Jane Team
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The Privacy Policy Statements set our policies on the management of personal information. .
