If you ever see Hub Group listed as your white glove delivery team… run. 😂 Oh my word, you guys, this was the worst experience.
I ordered furniture from Article (which I still love, by the way, their quality and customer service are awesome), but they’ve started using third-party delivery companies instead of their own team. In my case? Hub Group.
So picture this: my doorbell rings, I open the door, and all I can smell is marijuana… like so strong I literally thought, am I about to get stoned just standing here?! 😅 The guy looks at me and says, slooowly, “We are here with the furniture,” then wanders back to the truck. 😳
Meanwhile, the other worker quietly admits the guy smoked before the job and is “a little out of it.” A little?! The man could barely function! 🫠 The other guy seemed fine, but there’s no way one person can unload and assemble a house full of furniture. Then the first guy decides to unwrap my white sectional outside and carry it in with dirty hands. I about lost it. Dirt. All. Over. It. Then, I kid you not, he asks me how to build it. 😭
Article tried to help, but there weren’t other teams available. Thankfully, my local contractor is a saint. He pulled a few guys off another job, and they got everything built and cleaned up by 7PM that night. I was so grateful I could’ve hugged them all.
So yep… Hub Group? Not worth it. My contractor? Absolutely worth his weight in gold. 🙌
