Trying to download antivirus, but told I already have one installe

Trying to download antivirus, but told I already have one installe

First of all, sorry in advance for the ignorant question.  I tried to 
download a free antivirus software (AVG) and it went through the process 
until at the end it told me I already had an antivirus running and having 
multiples running might cause a problem.  Thus, the installation did not 
complete.  However, I donât believe I have any other antivirus on the 
computer currently.  I did have CA Security Suite, but recently uninstalled 
it.  I have since double-checked and there is no indication that CA remains 
on my computer or that its un-installation did not take, nor is there any 
indication that I may have another antivirus currently in place.  Does anyone 
have thoughts on why AVG thinks I might already have something else 
installed?  Is there a way to bypass this problem and install it anyway, or 
in the alternative is there a way to find out what AVG thinks I have?  
Thanks, and have a nice day.

date: Wed, 23 Jul 2008 13:46:02 -0700 author: Patch (but not in the computer sense) Patch (but not in the computer sense)@discussions.microsoft.com

Re: Trying to download antivirus, but told I already have one installe

On Wed, 23 Jul 2008 13:46:02 -0700, Patch wrote:

> First of all, sorry in advance for the ignorant question.  I tried to 
> download a free antivirus software (AVG) and it went through the process 
> until at the end it told me I already had an antivirus running and having 
> multiples running might cause a problem.  Thus, the installation did not 
> complete.  However, I donÿt believe I have any other antivirus on the 
> computer currently.  I did have CA Security Suite, but recently uninstalled 
> it.  I have since double-checked and there is no indication that CA remains 
> on my computer or that its un-installation did not take, nor is there any 
> indication that I may have another antivirus currently in place.  Does anyone 
> have thoughts on why AVG thinks I might already have something else 
> installed?  Is there a way to bypass this problem and install it anyway, or 
> in the alternative is there a way to find out what AVG thinks I have?  
> Thanks, and have a nice day.

1.Uninstall AVG.

2.How do I remove CA Anti-Spyware from my PC when uninstalling via control
panel fails?
Cannot Uninstall CA Anti-Spyware from Control Panel Applicable Products?
The information in this document applies to the following releases: 
CA Anti-Spyware 2007, 2008 
CA Anti-Virus Plus (CA Anti-Spyware) 2008 
CA Internet Security Suite 2007, 2008 
CA Internet Security Suite Plus 2008 
http://homeofficekb.ca.com/CIDocument.asp?SimpleUI=1&GUID=EFA2FC17D940413889E43F84A466B800&ExternalCallID=0&Ver=&AddBookmark=0&KDId=3153

3.Instead of AVG consider:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/

Good luck :)

date: Thu, 24 Jul 2008 07:20:58 +0700 author: Kayman

Re: Trying to download antivirus, but told I already have one installe

AVG is very likely detecting an old registry entry in the uninstall
hive.  You can manually look for it in
hklm\software\microsoft\windows\currentversion\uninstall.

Or you can search for msi cleanup on microsoft.com.  It's like
Add/Remove on crack.  It should show any old links still in the
registry.


-- 
Escontra

date: Fri, 25 Jul 2008 18:49:08 -0500 author: Escontra