Ureader.com  
Microsoft software help and Community
   home   |   control panel login   |   archive   |  
 
Vista
admin account
file management
games
general
hardware assessment
hardware devices
installation
mail
multimedia
networking sharing
performance
print_fax_scan
security
  
 
date: Fri, 26 Sep 2008 10:58:03 -0700,    group: microsoft.public.windows.vista.print_fax_scan        back       


HP7310 and Vista 64 bit   
I just tried to install the Vista 64 software for this program.  During setup 
it finds the printer, but at the last step I get the dreaded red X on the 
printer. HP Solution Center recommended a static IP....done that.  
Uninstalled software, reinstalled, no help.  Windows recognizes the printer, 
although it isn't installed yet. Turned off firewall, virus prog.  Help

Thanks
Dave
date: Fri, 26 Sep 2008 10:58:03 -0700   author:   inetfreak

Re: HP7310 and Vista 64 bit   
Did you right click the HP package and select Run as Administrator?
-- 
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"inetfreak"  wrote in message 
news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
>I just tried to install the Vista 64 software for this program.  During 
>setup
> it finds the printer, but at the last step I get the dreaded red X on the
> printer. HP Solution Center recommended a static IP....done that.
> Uninstalled software, reinstalled, no help.  Windows recognizes the 
> printer,
> although it isn't installed yet. Turned off firewall, virus prog.  Help
>
> Thanks
> Dave
date: Fri, 26 Sep 2008 19:52:32 -0700   author:   Cari \(MS-MVP\)

Re: HP7310 and Vista 64 bit   
Yep, I even went in and set a fixed IP, (HP recommendation)

"Cari (MS-MVP)" wrote:

> Did you right click the HP package and select Run as Administrator?
> -- 
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
> 
> "inetfreak"  wrote in message 
> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
> >I just tried to install the Vista 64 software for this program.  During 
> >setup
> > it finds the printer, but at the last step I get the dreaded red X on the
> > printer. HP Solution Center recommended a static IP....done that.
> > Uninstalled software, reinstalled, no help.  Windows recognizes the 
> > printer,
> > although it isn't installed yet. Turned off firewall, virus prog.  Help
> >
> > Thanks
> > Dave 
>
date: Fri, 26 Sep 2008 20:22:22 -0700   author:   inetfreak

Re: HP7310 and Vista 64 bit   
Install it locally then change the port to the static IP address.
-- 
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"inetfreak"  wrote in message 
news:F0EAFCF4-89A3-4482-859F-4832D6BC5273@microsoft.com...
> Yep, I even went in and set a fixed IP, (HP recommendation)
>
> "Cari (MS-MVP)" wrote:
>
>> Did you right click the HP package and select Run as Administrator?
>> -- 
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "inetfreak"  wrote in message
>> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
>> >I just tried to install the Vista 64 software for this program.  During
>> >setup
>> > it finds the printer, but at the last step I get the dreaded red X on 
>> > the
>> > printer. HP Solution Center recommended a static IP....done that.
>> > Uninstalled software, reinstalled, no help.  Windows recognizes the
>> > printer,
>> > although it isn't installed yet. Turned off firewall, virus prog.  Help
>> >
>> > Thanks
>> > Dave
>>
date: Sat, 27 Sep 2008 19:54:50 -0700   author:   Cari \(MS-MVP\)

Re: HP7310 and Vista 64 bit   
Okay...I tried to install it locally, but couldn't find the USB cord that 
came with the printer...DOH

So I started from scratch again with these changes;
I went into my port(s) config and deleted the ports I wasn't using.
Reran the the setup...no luck
Installed the printer via add printer in Vista (BTW this is how I have been 
using the printer for the past year,  I never could do any scanning but 
needed to now, thus the reason to resetup)  no problem with Vista finding and 
installing drivers
I went back into port config and there were 2 ports setup for the printer, 
one setup by Vista and the other setup by the HP setup that failed.
I deleted the HP port.
Reran setup...something new....Message from HP setup that it needed to 
delete some files and restart the PC before it could continue setup.
PC restarted...HP setup continued.......SUCCESS!
Don't know exactly what happened but it worked!!

Thanks alot
Dave


"Cari (MS-MVP)" wrote:

> Install it locally then change the port to the static IP address.
> -- 
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
> 
> "inetfreak"  wrote in message 
> news:F0EAFCF4-89A3-4482-859F-4832D6BC5273@microsoft.com...
> > Yep, I even went in and set a fixed IP, (HP recommendation)
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Did you right click the HP package and select Run as Administrator?
> >> -- 
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "inetfreak"  wrote in message
> >> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
> >> >I just tried to install the Vista 64 software for this program.  During
> >> >setup
> >> > it finds the printer, but at the last step I get the dreaded red X on 
> >> > the
> >> > printer. HP Solution Center recommended a static IP....done that.
> >> > Uninstalled software, reinstalled, no help.  Windows recognizes the
> >> > printer,
> >> > although it isn't installed yet. Turned off firewall, virus prog.  Help
> >> >
> >> > Thanks
> >> > Dave
> >> 
>
date: Sun, 28 Sep 2008 09:51:01 -0700   author:   inetfreak

Re: HP7310 and Vista 64 bit   
Excellent news, Happy Printing!
-- 
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"inetfreak"  wrote in message 
news:51510E3C-69F5-4DCC-AE25-4015182ACD08@microsoft.com...
> Okay...I tried to install it locally, but couldn't find the USB cord that
> came with the printer...DOH
>
> So I started from scratch again with these changes;
> I went into my port(s) config and deleted the ports I wasn't using.
> Reran the the setup...no luck
> Installed the printer via add printer in Vista (BTW this is how I have 
> been
> using the printer for the past year,  I never could do any scanning but
> needed to now, thus the reason to resetup)  no problem with Vista finding 
> and
> installing drivers
> I went back into port config and there were 2 ports setup for the printer,
> one setup by Vista and the other setup by the HP setup that failed.
> I deleted the HP port.
> Reran setup...something new....Message from HP setup that it needed to
> delete some files and restart the PC before it could continue setup.
> PC restarted...HP setup continued.......SUCCESS!
> Don't know exactly what happened but it worked!!
>
> Thanks alot
> Dave
>
>
> "Cari (MS-MVP)" wrote:
>
>> Install it locally then change the port to the static IP address.
>> -- 
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "inetfreak"  wrote in message
>> news:F0EAFCF4-89A3-4482-859F-4832D6BC5273@microsoft.com...
>> > Yep, I even went in and set a fixed IP, (HP recommendation)
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Did you right click the HP package and select Run as Administrator?
>> >> -- 
>> >> Cari (MS-MVP) Printing & Imaging
>> >> www.coribright.com/windows
>> >>
>> >> "inetfreak"  wrote in message
>> >> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
>> >> >I just tried to install the Vista 64 software for this program. 
>> >> >During
>> >> >setup
>> >> > it finds the printer, but at the last step I get the dreaded red X 
>> >> > on
>> >> > the
>> >> > printer. HP Solution Center recommended a static IP....done that.
>> >> > Uninstalled software, reinstalled, no help.  Windows recognizes the
>> >> > printer,
>> >> > although it isn't installed yet. Turned off firewall, virus prog. 
>> >> > Help
>> >> >
>> >> > Thanks
>> >> > Dave
>> >>
>>
date: Sun, 28 Sep 2008 21:17:04 -0700   author:   Cari \(MS-MVP\)

Re: HP7310 and Vista 64 bit   
I have been having this same issue for several months, where the installation 
of a C7180 never completes fully and the scanning function do not get 
installed. Where do you set the "ports"? I have done most of the other things 
discussed (disabling all non-MS software prior to installing, static IP, 
etc.) Thanks

"Cari (MS-MVP)" wrote:

> Excellent news, Happy Printing!
> -- 
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
> 
> "inetfreak"  wrote in message 
> news:51510E3C-69F5-4DCC-AE25-4015182ACD08@microsoft.com...
> > Okay...I tried to install it locally, but couldn't find the USB cord that
> > came with the printer...DOH
> >
> > So I started from scratch again with these changes;
> > I went into my port(s) config and deleted the ports I wasn't using.
> > Reran the the setup...no luck
> > Installed the printer via add printer in Vista (BTW this is how I have 
> > been
> > using the printer for the past year,  I never could do any scanning but
> > needed to now, thus the reason to resetup)  no problem with Vista finding 
> > and
> > installing drivers
> > I went back into port config and there were 2 ports setup for the printer,
> > one setup by Vista and the other setup by the HP setup that failed.
> > I deleted the HP port.
> > Reran setup...something new....Message from HP setup that it needed to
> > delete some files and restart the PC before it could continue setup.
> > PC restarted...HP setup continued.......SUCCESS!
> > Don't know exactly what happened but it worked!!
> >
> > Thanks alot
> > Dave
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Install it locally then change the port to the static IP address.
> >> -- 
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "inetfreak"  wrote in message
> >> news:F0EAFCF4-89A3-4482-859F-4832D6BC5273@microsoft.com...
> >> > Yep, I even went in and set a fixed IP, (HP recommendation)
> >> >
> >> > "Cari (MS-MVP)" wrote:
> >> >
> >> >> Did you right click the HP package and select Run as Administrator?
> >> >> -- 
> >> >> Cari (MS-MVP) Printing & Imaging
> >> >> www.coribright.com/windows
> >> >>
> >> >> "inetfreak"  wrote in message
> >> >> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@microsoft.com...
> >> >> >I just tried to install the Vista 64 software for this program. 
> >> >> >During
> >> >> >setup
> >> >> > it finds the printer, but at the last step I get the dreaded red X 
> >> >> > on
> >> >> > the
> >> >> > printer. HP Solution Center recommended a static IP....done that.
> >> >> > Uninstalled software, reinstalled, no help.  Windows recognizes the
> >> >> > printer,
> >> >> > although it isn't installed yet. Turned off firewall, virus prog. 
> >> >> > Help
> >> >> >
> >> >> > Thanks
> >> >> > Dave
> >> >>
> >> 
>
date: Thu, 9 Oct 2008 09:30:01 -0700   author:   fishway

Google
 
Web ureader.com


    COPYRIGHT 2007, YARDI TECHNOLOGY LIMITED, ALL RIGHT RESERVE  |   contact us