This vista platform is driving me crazy! I have had to remove my HP 7460 Photosmart twice, now its locked up again. To remove it, the queue has to be cleared but I have a document that I can't get out. I have tried to remove the software and it said that it would need to remove it I gave it permission and it seemed like it removed it, but when I went back to the printer to remove the printer it still won't let me because it still has a doc. in the queue. I sure its locked up because of the print queue. HELP!!! -- renman
Control Panel, Printers, right click the printer in question and cancel all documents in the queue. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "renman" wrote in message news:86184bf23f0fcadc4574055dfbe368e5@nntp-gateway.com... > > This vista platform is driving me crazy! I have had to remove my HP > 7460 Photosmart twice, now its locked up again. To remove it, the queue > has to be cleared but I have a document that I can't get out. I have > tried to remove the software and it said that it would need to remove it > I gave it permission and it seemed like it removed it, but when I went > back to the printer to remove the printer it still won't let me because > it still has a doc. in the queue. I sure its locked up because of the > print queue. HELP!!! > > > -- > renman
Hi...I just removed onenote2007 software from this toshiba notebook and that fixed my HP printer with the same problem as yours. Be sure to get all of it! Good luck.... -- imajem