Bob: Thanks for the detailed installation instructions and fix. This really does work. We had been very frustrated with the "head to toe" printing. Anyone out there experiencing this same problem (and there must be many of you) should write to Bob now. Very helpful and responsive. Thanks again, Bob! Pat -- Pat n Pat Brothers ------------------------------------------------------------------------ Pat n Pat Brothers's Profile: http://forums.techarena.in/members/pat-n-pat-brothers.htm View this thread: http://forums.techarena.in/vista-print-fax/655940.htm http://forums.techarena.in