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date: Thu, 21 Aug 2008 21:36:00 -0700,
group: microsoft.public.windows.vista.print_fax_scan
back
RE: brother MFC-9600 vista 64 print drivers not working
"domenchini" wrote:
> I am having issues with the built in brother MFC-9600 multifunction printer
> drivers. The printer only prints out a blank page. I contacted Brother
> support and determined that it is not a hardware issue as we were able to
> emulate the brother printer driver using the built in HP Laserjet IIP driver.
>
> Using the HP driver, the document prints (but not at a decent resolution
> that the brother is capable of). Brother suggested I contact Microsoft phone
> support as the problem is with the drivers however Microsoft were not able to
> help unless I pay.
>
> Brother stated that they do not write the drivers, but that they are done by
> Microsoft and are built in to Vista (and XP for that matter). There are no
> available driver downloads for this model from brother. When I was running
> XP, the printer worked fine. Now with Vista 64, it fails to print correctly.
> Photocopying and faxing work fine, just not printing.
>
>
> System Details:
> Intel Quad Core 2.40 GHz CPU
> ASUS P5NE Motherboard
> 4.0 GB Ram
> Windows Vista 64 Ultimate
>
> Any recommendations?
Domenchini, I read that you had an issue with your Brother Printer, I work
with the Windows Vista Outreach Team and would like to help. I am not a
support tech, but I can suggest that you try a couple of things, first you
should run and download the latest Vista updates, and then Restart your
machine. Then try to re-install the printer, Vista should be able to find and
install that printer automatically. If that doesnât work let me know and we
can look at other solutions.
I hope that helps
Rick
>
date: Mon, 25 Aug 2008 15:22:02 -0700
author: RickR [WINDOWS-TEAM] RickR [WINDOWS-TEAM]@discussions.microsoft.com
RE: brother MFC-9600 vista 64 print drivers not working
hi rick, thanks for offering to help. Updating vista was the first thing i
tried. all my updates are current. Windows detects the brother printer and
installs the built in drivers, but still, the page comes out blank...i went
through a whole bunch of trials while speaking to a brother tech guy, and he
said it's definitely a driver problem, but they (brother) don't offer any...
jeff
"RickR [WINDOWS-TEAM]" wrote:
>
>
> "domenchini" wrote:
>
> > I am having issues with the built in brother MFC-9600 multifunction printer
> > drivers. The printer only prints out a blank page. I contacted Brother
> > support and determined that it is not a hardware issue as we were able to
> > emulate the brother printer driver using the built in HP Laserjet IIP driver.
> >
> > Using the HP driver, the document prints (but not at a decent resolution
> > that the brother is capable of). Brother suggested I contact Microsoft phone
> > support as the problem is with the drivers however Microsoft were not able to
> > help unless I pay.
> >
> > Brother stated that they do not write the drivers, but that they are done by
> > Microsoft and are built in to Vista (and XP for that matter). There are no
> > available driver downloads for this model from brother. When I was running
> > XP, the printer worked fine. Now with Vista 64, it fails to print correctly.
> > Photocopying and faxing work fine, just not printing.
> >
> >
> > System Details:
> > Intel Quad Core 2.40 GHz CPU
> > ASUS P5NE Motherboard
> > 4.0 GB Ram
> > Windows Vista 64 Ultimate
> >
> > Any recommendations?
>
> Domenchini, I read that you had an issue with your Brother Printer, I work
> with the Windows Vista Outreach Team and would like to help. I am not a
> support tech, but I can suggest that you try a couple of things, first you
> should run and download the latest Vista updates, and then Restart your
> machine. Then try to re-install the printer, Vista should be able to find and
> install that printer automatically. If that doesnât work let me know and we
> can look at other solutions.
> I hope that helps
> Rick
>
>
>
> >
date: Mon, 25 Aug 2008 21:15:00 -0700
author: domenchini
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