Broadband modem configuration   

I just bought a new HP computer with Windows Vista. I access the internet via 
DSL through AT&T. I configured the old DSL modem which worked fine until 
Friday. AT&T tried to ping the DSL modem and it was determined to be 
defective. I replaced with an older DSL modem and configured the modem and it 
worked fine. I had to restart the computer, but the DSL modem was not 
recognized as the default modem for internet access. I have to manually 
configure the DSL modem each time the computer re-starts. I have checked the 
properties of the LAN settings several times, but each time I re-start the 
computer I have to re-configure the modem as default for internet access. I'm 
thinking of buying a new modem. Any help is appreciated.

date: Sat, 4 Oct 2008 08:43:00 -0700   author:   bob0957

Re: Broadband modem configuration   

Hi
It might be that your New Modem is actually a Combo Modem/Router so the 
LogOn is done by the Router part.
The Old device is a Modem only and thus needs Computer softer LogOn.
If this is so the solution is to buy your own Router and connect it between 
the Old Modem and the computer.
http://www.ezlan.net/PPPOE.html
Jack (MS, MVP-Networking)

"bob0957"  wrote in message 
news:7C4CC423-45F6-4B02-8E65-3BDFDCBFB213@microsoft.com...
>I just bought a new HP computer with Windows Vista. I access the internet 
>via
> DSL through AT&T. I configured the old DSL modem which worked fine until
> Friday. AT&T tried to ping the DSL modem and it was determined to be
> defective. I replaced with an older DSL modem and configured the modem and 
> it
> worked fine. I had to restart the computer, but the DSL modem was not
> recognized as the default modem for internet access. I have to manually
> configure the DSL modem each time the computer re-starts. I have checked 
> the
> properties of the LAN settings several times, but each time I re-start the
> computer I have to re-configure the modem as default for internet access. 
> I'm
> thinking of buying a new modem. Any help is appreciated.

date: Sat, 4 Oct 2008 15:18:40 -0400   author:   Jack \(MVP-Networking\).

Re: Broadband modem configuration   

There is a lot of that going around. ATT has a number of new procedures and 
policies in place, not all of them are user friendly.

I ran into similar problems, they gave me the same 'excuse' that it was a 
DSL modem/router problem. I was told to purchase a new modem, which I did. 
Supposedly then the problem would be resolved - it wasn't. After several 
weeks of intermittent connection, reduced speeds and blocked access through 
email, I was able to prove it was caused by their configuration through 
Yahoo portal. There are several complaints listed on "BroadBand" site.

At the risk of sounding like another 'flaky' conspiracy theorist, I am 
starting to believe they engineer some of these outages in an effort to 
build up acceptance for tiered access, older DSL modems are a hindrance to 
adoption, enactment. I reinstalled my 10+ year old DSL modem, after making a 
few changes on their FW, mysteriously - it is started working and continues 
to work great.

"bob0957"  wrote in message 
news:7C4CC423-45F6-4B02-8E65-3BDFDCBFB213@microsoft.com...
>I just bought a new HP computer with Windows Vista. I access the internet 
>via
> DSL through AT&T. I configured the old DSL modem which worked fine until
> Friday. AT&T tried to ping the DSL modem and it was determined to be
> defective. I replaced with an older DSL modem and configured the modem and 
> it
> worked fine. I had to restart the computer, but the DSL modem was not
> recognized as the default modem for internet access. I have to manually
> configure the DSL modem each time the computer re-starts. I have checked 
> the
> properties of the LAN settings several times, but each time I re-start the
> computer I have to re-configure the modem as default for internet access. 
> I'm
> thinking of buying a new modem. Any help is appreciated.

date: Wed, 8 Oct 2008 09:52:17 -0700   author:   beoweolf