I just recently purchased a new laptop that came with Windows Vista installed. The OS on my old computer was Windows XP and, if I recall correctly, had Internet Explorer Upgraded to 7.0 along with the latest version of Firefox. Both Browsers were able to load and play videos off of youtube and google/video just fine. Now, with Windows Vista I'm unable to view any type of video while browsing. I thought it might have to do with Adobe Flash Player, but the website redirects me to the following link everytime I attempt to download the program. http://kb.adobe.com/selfservice/viewContent.do?externalId=6b3af6c9&sliceId=2 It "suggests" that the problem has to do with running my browser at 64bit rather than 32bit. I've tried searching through my browsers settings but couldn't find anyway to change it. I'm not even sure if this is the source of my problem... I'm really lost will all of this. Any help that points me in the right direction would be greatly appreciated. -Pooh -- PoohBear ------------------------------------------------------------------------ PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm http://forums.techarena.in
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1 Try using the Flash Removal Tool from Adobe at the above link. Then go back to Adobe to reinstall direct. -- Mick Murphy - Qld - Australia "PoohBear" wrote: > > I just recently purchased a new laptop that came with Windows Vista > installed. The OS on my old computer was Windows XP and, if I recall > correctly, had Internet Explorer Upgraded to 7.0 along with the latest > version of Firefox. Both Browsers were able to load and play videos off > of youtube and google/video just fine. > > Now, with Windows Vista I'm unable to view any type of video while > browsing. I thought it might have to do with Adobe Flash Player, but the > website redirects me to the following link everytime I attempt to > download the program. > > http://kb.adobe.com/selfservice/viewContent.do?externalId=6b3af6c9&sliceId=2 > > It "suggests" that the problem has to do with running my browser at > 64bit rather than 32bit. I've tried searching through my browsers > settings but couldn't find anyway to change it. I'm not even sure if > this is the source of my problem... > > I'm really lost will all of this. Any help that points me in the right > direction would be greatly appreciated. > -Pooh > > > -- > PoohBear > ------------------------------------------------------------------------ > PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm > View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm > > http://forums.techarena.in > >
I followed the link, made sure to close all applications I was running, including my browser, then ran the uninstall. I got a message from Vista offering to "properly" reinstall the program, but decided to try a direct download/install from the website first. However, the website redirected me to the /support page again. I tried the Vista reinstall afterwards, which actually changed the icon displayed in the upper left corner of youtube/google videos from an "X" to the Bitmap icon. So its still not working, but perhaps some progress was made? Either way, I appreciate the suggestion -- PoohBear ------------------------------------------------------------------------ PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm http://forums.techarena.in
Solved. Solution: Install Firefox, Uninstall Flash, Reinstall Flash Steps: 1. Open this link http://www.mozilla.com/en-US/firefox/ and click on the "Firefox 3 Free Download" icon. 2. Download then Install 3. Run Firefox and open the link Mick Murphy provided http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1 4. Download the uninstall program that pertains to your Operating System, most likely being Windows -- Since this currently seems to be a problem with Vista 5. Run the file and uninstall Flash -- *Make sure all programs are closed, especially your web browsers and any media-based programs.* 6. Open this link http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash , Click the "Agree and Install Now" icon and download the file 7. Install Adobe Flash Player -- *Once again making sure that Firefox and any other programs are closed* 8. Run Firefox and go to your favorite video website 9. Enjoy I hope this helps someone! Kind Regards, Pooh -- PoohBear ------------------------------------------------------------------------ PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm http://forums.techarena.in
Thanks for replying. That is definitely weird that it won't work in IE7; but will with FF3. There must be some strange setting changed in IE. One of life's many mysteries! -- Mick Murphy - Qld - Australia "PoohBear" wrote: > > Solved. > > Solution: Install Firefox, Uninstall Flash, Reinstall Flash > > Steps: > > 1. Open this link http://www.mozilla.com/en-US/firefox/ and click on > the "Firefox 3 Free Download" icon. > 2. Download then Install > 3. Run Firefox and open the link Mick Murphy provided > http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1 > 4. Download the uninstall program that pertains to your Operating > System, most likely being Windows -- Since this currently seems to be a > problem with Vista > 5. Run the file and uninstall Flash -- *Make sure all programs are > closed, especially your web browsers and any media-based programs.* > 6. Open this link > http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash > , Click the "Agree and Install Now" icon and download the file > 7. Install Adobe Flash Player -- *Once again making sure that Firefox > and any other programs are closed* > 8. Run Firefox and go to your favorite video website > 9. Enjoy > > I hope this helps someone! > > Kind Regards, > Pooh > > > -- > PoohBear > ------------------------------------------------------------------------ > PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm > View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm > > http://forums.techarena.in > >
Weird, huh? I guess we can only hope Microsoft addresses this problem -Pooh PS: Thanks for the "Flash" idea. It lead me in the right direction 8) -- PoohBear ------------------------------------------------------------------------ PoohBear's Profile: http://forums.techarena.in/members/poohbear.htm View this thread: http://forums.techarena.in/windows-vista-network/1024659.htm http://forums.techarena.in
