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date: Thu, 14 Aug 2008 08:22:01 -0700,
group: microsoft.public.windows.vista.installation_setup
back
Re: Vista install failing on Dell Latitude D830
I need the machine to join the domain otherwise I would be happy with Vista
Home.
You can't upgrade from Vista Home to Vista Business, it requires a clean
install for some reason.
I can't legally upgrade the machien to Ultimate bcause that was a
development license, and I am building several laptops for the sales team, so
they require production licenses, so I need to use the Vista Business or XP
Pro ones we get as a MS Partner.
Great point about the SATA drivers for XP. The disk is SP2 version, but it
might not have them. But the Vista install itself ran fine so i would have
thought it would have the SATA drivers by default. I'll look into that in
detail.
Thanks for the quick response,
Scott
"LVTravel" wrote:
>
>
> "Scott S." <ScottS@community.nospam> wrote in message
> news:8F6B6043-0EDC-4028-9892-9C39E196B281@microsoft.com...
> > As a MS Partner my small business receives a number of licenses for Vista
> > Business.
> > I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS
> > option,
> > which was Vista Home Basic.
> > I booted the Partner Program Vista Business CD and choose a custom install
> > to get a "clean" install. I formated the HD and Vista copied the disk
> > images
> > onto the machine. It then reboots to continue the install.
> >
> > When it reboots "Windows" appears with the busy/progress bar empty, it
> > then
> > makes it 1/2 way across and then reboots again. This will continue in a
> > loop
> > endlessly.
> >
> > If I press F8 and pick safe mode, it boots to a message saying ti cannot
> > continue install in safe mode. If I pick Disable auto restart, then I get
> > a
> > Stop error 0x0000007B which means it can't find the boot device.
> >
> > If I try to boot an XP install CD it tells me it can't find a HD to
> > install
> > to.
> >
> > This all leads me to believe I need a special HD driver for the system in
> > order to install an OS on this machine.
> >
> > Dell support won't support non-OEM OS not sold by them and said to talk
> > with
> > Microsoft.
> > Microseft Partner Tech support was clueless as to what is going on and
> > said
> > to talk with Dell.
> >
> > Anyone have any idea what to try?
> >
> > Thanks,
> > Scott
>
> Did you download and have available any SATA driver that may be required to
> install the OS on the SATA drive that Dell shipped with the system. (XP
> would require the SATA driver right after starting the install, F6 and load
> the driver.)
>
> Also, other than your possible issue with all the junk Dell ships with your
> system why didn't you just use the new Ultimate disk to do an in-place
> upgrade for your OEM OS? To the best of my knowledge the only issue you
> would have is if you went from 32 bit OS to Ultimate 64 bit OS and that
> would have required a full reinstall like you are trying to do. If you are
> just upgrading from 32 bit Basic to 32 bit Ultimate I would recommend
> rebuilding with the Dell rebuild method they supplied and then do the
> upgrade.
>
> Of course if there is an issue with this type of upgrade I hope someone else
> will post what that issue is since I am still learning about Vista and am
> also getting ready to do the same type of upgrade you have done but mine is
> Home Premium to Ultimate for domain network necessity.
>
>
>
date: Thu, 14 Aug 2008 09:52:00 -0700
author: Scott S. am
Re: Vista install failing on Dell Latitude D830
"Scott S." wrote:
> I need the machine to join the domain otherwise I would be happy with Vista
> Home.
>
> You can't upgrade from Vista Home to Vista Business, it requires a clean
> install for some reason.
>
> I can't legally upgrade the machien to Ultimate bcause that was a
> development license, and I am building several laptops for the sales team, so
> they require production licenses, so I need to use the Vista Business or XP
> Pro ones we get as a MS Partner.
>
> Great point about the SATA drivers for XP. The disk is SP2 version, but it
> might not have them. But the Vista install itself ran fine so i would have
> thought it would have the SATA drivers by default. I'll look into that in
> detail.
>
> Thanks for the quick response,
> Scott
>
> "LVTravel" wrote:
>
> >
> >
> > "Scott S." <ScottS@community.nospam> wrote in message
> > news:8F6B6043-0EDC-4028-9892-9C39E196B281@microsoft.com...
> > > As a MS Partner my small business receives a number of licenses for Vista
> > > Business.
> > > I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS
> > > option,
> > > which was Vista Home Basic.
> > > I booted the Partner Program Vista Business CD and choose a custom install
> > > to get a "clean" install. I formated the HD and Vista copied the disk
> > > images
> > > onto the machine. It then reboots to continue the install.
> > >
> > > When it reboots "Windows" appears with the busy/progress bar empty, it
> > > then
> > > makes it 1/2 way across and then reboots again. This will continue in a
> > > loop
> > > endlessly.
> > >
> > > If I press F8 and pick safe mode, it boots to a message saying ti cannot
> > > continue install in safe mode. If I pick Disable auto restart, then I get
> > > a
> > > Stop error 0x0000007B which means it can't find the boot device.
> > >
> > > If I try to boot an XP install CD it tells me it can't find a HD to
> > > install
> > > to.
> > >
> > > This all leads me to believe I need a special HD driver for the system in
> > > order to install an OS on this machine.
> > >
> > > Dell support won't support non-OEM OS not sold by them and said to talk
> > > with
> > > Microsoft.
> > > Microseft Partner Tech support was clueless as to what is going on and
> > > said
> > > to talk with Dell.
> > >
> > > Anyone have any idea what to try?
> > >
> > > Thanks,
> > > Scott
> >
> > Did you download and have available any SATA driver that may be required to
> > install the OS on the SATA drive that Dell shipped with the system. (XP
> > would require the SATA driver right after starting the install, F6 and load
> > the driver.)
> >
> > Also, other than your possible issue with all the junk Dell ships with your
> > system why didn't you just use the new Ultimate disk to do an in-place
> > upgrade for your OEM OS? To the best of my knowledge the only issue you
> > would have is if you went from 32 bit OS to Ultimate 64 bit OS and that
> > would have required a full reinstall like you are trying to do. If you are
> > just upgrading from 32 bit Basic to 32 bit Ultimate I would recommend
> > rebuilding with the Dell rebuild method they supplied and then do the
> > upgrade.
> >
> > Of course if there is an issue with this type of upgrade I hope someone else
> > will post what that issue is since I am still learning about Vista and am
> > also getting ready to do the same type of upgrade you have done but mine is
> > Home Premium to Ultimate for domain network necessity.
> >
> >
Hi Scots
This error message i have see many times on the Dell froums
Stop error 0x0000007B it means you do not have the sata driver installed
you can use a floppy,pin drive or even CD\DVD drive to install it
or go to the bios and disabe the Raid on to ATA mode or something close to
that and Vista should install with no problems.
Good Luck
date: Fri, 15 Aug 2008 20:50:01 -0700
author: jerryw4386
RE: Vista install failing on Dell Latitude D830
I heard from several people that I needed SATA drivers ... which is what I
was saying it my question when I said I needed special HD drivers.
But the only drivers listed on Dell's site for starage drives were for an
Intel Matrix Manager ...
I finally started downloading every driver for the machine that Dell lists,
and then reading the readme files within the packages.
It turns out that the chipset driver download it the one that includes the
all drivers for all the chips on the motherboard. Once I burned that onto a
CD, during the vista install I could pick to add a starage driver and browse
to the CD where it proceeded to show me a lot of choices. Fortunately I had
a 2nd Latitude D830 in original Dell configuration and I could look in it's
Device Manager. Under IDE ATA/ATAPI contrllers it lists a number of things,
but the only match I found was "Intel(R) ICH8M Ultra ATA Storage Controllers
- 2850".
Unfortunately that name appeared twice in the driver list for 2 different
drivers. So I picked the 1st one then a second time I picked to add a driver
and proceeded to pick the other one. I don't really know if it actually
installed both, since the Vista install doesn't ever list the one it will
install. But Vista proceeded as before to copy images to the disk, extract
them then reboot.
This time when it rebooted, it did proceed to startup and continue the
install. So that was the solution, though I don't know it you need both the
drivers I picked or not.
Anyway I hope this helps anyone else that might run into the same situation.
In the near future anyway because I expect MS will added the necessary
drivers for the newer Intel chipsets to the Vista install witht he next SP
and that newer Vista media will then include that SP.
Thanks to everyone that helped me!
"Scott S." wrote:
> As a MS Partner my small business receives a number of licenses for Vista
> Business.
> I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS option,
> which was Vista Home Basic.
> I booted the Partner Program Vista Business CD and choose a custom install
> to get a "clean" install. I formated the HD and Vista copied the disk images
> onto the machine. It then reboots to continue the install.
>
> When it reboots "Windows" appears with the busy/progress bar empty, it then
> makes it 1/2 way across and then reboots again. This will continue in a loop
> endlessly.
>
> If I press F8 and pick safe mode, it boots to a message saying ti cannot
> continue install in safe mode. If I pick Disable auto restart, then I get a
> Stop error 0x0000007B which means it can't find the boot device.
>
> If I try to boot an XP install CD it tells me it can't find a HD to install
> to.
>
> This all leads me to believe I need a special HD driver for the system in
> order to install an OS on this machine.
>
> Dell support won't support non-OEM OS not sold by them and said to talk with
> Microsoft.
> Microseft Partner Tech support was clueless as to what is going on and said
> to talk with Dell.
>
> Anyone have any idea what to try?
>
> Thanks,
> Scott
date: Mon, 18 Aug 2008 05:43:01 -0700
author: Scott S. am
Re: Vista install failing on Dell Latitude D830
HD didn't have a RAID mode, but did have an ACHI mode which is desirable.
See my replys to my own question for the final solution.
"jerryw4386" wrote:
>
>
> "Scott S." wrote:
>
> > I need the machine to join the domain otherwise I would be happy with Vista
> > Home.
> >
> > You can't upgrade from Vista Home to Vista Business, it requires a clean
> > install for some reason.
> >
> > I can't legally upgrade the machien to Ultimate bcause that was a
> > development license, and I am building several laptops for the sales team, so
> > they require production licenses, so I need to use the Vista Business or XP
> > Pro ones we get as a MS Partner.
> >
> > Great point about the SATA drivers for XP. The disk is SP2 version, but it
> > might not have them. But the Vista install itself ran fine so i would have
> > thought it would have the SATA drivers by default. I'll look into that in
> > detail.
> >
> > Thanks for the quick response,
> > Scott
> >
> > "LVTravel" wrote:
> >
> > >
> > >
> > > "Scott S." <ScottS@community.nospam> wrote in message
> > > news:8F6B6043-0EDC-4028-9892-9C39E196B281@microsoft.com...
> > > > As a MS Partner my small business receives a number of licenses for Vista
> > > > Business.
> > > > I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS
> > > > option,
> > > > which was Vista Home Basic.
> > > > I booted the Partner Program Vista Business CD and choose a custom install
> > > > to get a "clean" install. I formated the HD and Vista copied the disk
> > > > images
> > > > onto the machine. It then reboots to continue the install.
> > > >
> > > > When it reboots "Windows" appears with the busy/progress bar empty, it
> > > > then
> > > > makes it 1/2 way across and then reboots again. This will continue in a
> > > > loop
> > > > endlessly.
> > > >
> > > > If I press F8 and pick safe mode, it boots to a message saying ti cannot
> > > > continue install in safe mode. If I pick Disable auto restart, then I get
> > > > a
> > > > Stop error 0x0000007B which means it can't find the boot device.
> > > >
> > > > If I try to boot an XP install CD it tells me it can't find a HD to
> > > > install
> > > > to.
> > > >
> > > > This all leads me to believe I need a special HD driver for the system in
> > > > order to install an OS on this machine.
> > > >
> > > > Dell support won't support non-OEM OS not sold by them and said to talk
> > > > with
> > > > Microsoft.
> > > > Microseft Partner Tech support was clueless as to what is going on and
> > > > said
> > > > to talk with Dell.
> > > >
> > > > Anyone have any idea what to try?
> > > >
> > > > Thanks,
> > > > Scott
> > >
> > > Did you download and have available any SATA driver that may be required to
> > > install the OS on the SATA drive that Dell shipped with the system. (XP
> > > would require the SATA driver right after starting the install, F6 and load
> > > the driver.)
> > >
> > > Also, other than your possible issue with all the junk Dell ships with your
> > > system why didn't you just use the new Ultimate disk to do an in-place
> > > upgrade for your OEM OS? To the best of my knowledge the only issue you
> > > would have is if you went from 32 bit OS to Ultimate 64 bit OS and that
> > > would have required a full reinstall like you are trying to do. If you are
> > > just upgrading from 32 bit Basic to 32 bit Ultimate I would recommend
> > > rebuilding with the Dell rebuild method they supplied and then do the
> > > upgrade.
> > >
> > > Of course if there is an issue with this type of upgrade I hope someone else
> > > will post what that issue is since I am still learning about Vista and am
> > > also getting ready to do the same type of upgrade you have done but mine is
> > > Home Premium to Ultimate for domain network necessity.
> > >
> > >
> Hi Scots
> This error message i have see many times on the Dell froums
> Stop error 0x0000007B it means you do not have the sata driver installed
> you can use a floppy,pin drive or even CD\DVD drive to install it
> or go to the bios and disabe the Raid on to ATA mode or something close to
> that and Vista should install with no problems.
> Good Luck
date: Mon, 18 Aug 2008 13:55:00 -0700
author: Scott S. am
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