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date: Wed, 24 Sep 2008 03:08:57 -0500,
group: microsoft.public.windows.vista.hardware_devices
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WD EHD my book ..again
Hey there!
I see there are lots of questions about WD external harddrives here. I
haven't been able to find an answer to my question, so I'm posting a new
topic. Sorry if this has been answered already somewhere.
Problem:
Just switched to Windows Vista home premium 64bits, and plugged in my
WD MYBOOK 500 gb. Both on the old computer (with Windows XP) and this
one, the WD logo is gone from the little icon for the EHD in "my
computer".
Also, on this new computer, files were not saving properly. In other
words: were corrupt and could not be opened by any program.
Using WD diagnostics (after backing up the drive) I was told there were
several bad sectors. Diagnostics were unable to reapair them. I then
opted for the erase of the disc, to start fresh. I wrote to zeros using
WD Life guard diagnostics.
Now the EHD is "gone". It's plugged in, and the light is on, but it's
not viewing in my computer. What do I need to do to get it viewable? I
backed up a folder called WD autorun, but that folder is empty.
Also; It does show up in WD life guard diagnostics, and after having
run an extended test on the ehd, I'm told that it is fine *LOL*
Any help?
Camill (p.s. not a computer wiz here, so please be gentle ;) )
--
camill
date: Wed, 24 Sep 2008 03:08:57 -0500
author: camill
Re: WD EHD my book ..again
"Using WD diagnostics (after backing up the drive) I was told there were
several bad sectors"
Get the drive replaced under warranty.
--
----
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How to ask a question http://support.microsoft.com/kb/555375
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"camill" wrote in message
news:a1383a792015d75f4502c137722c3e24@nntp-gateway.com...
>
> Hey there!
>
> I see there are lots of questions about WD external harddrives here. I
> haven't been able to find an answer to my question, so I'm posting a new
> topic. Sorry if this has been answered already somewhere.
>
> Problem:
>
> Just switched to Windows Vista home premium 64bits, and plugged in my
> WD MYBOOK 500 gb. Both on the old computer (with Windows XP) and this
> one, the WD logo is gone from the little icon for the EHD in "my
> computer".
>
> Also, on this new computer, files were not saving properly. In other
> words: were corrupt and could not be opened by any program.
>
> Using WD diagnostics (after backing up the drive) I was told there were
> several bad sectors. Diagnostics were unable to reapair them. I then
> opted for the erase of the disc, to start fresh. I wrote to zeros using
> WD Life guard diagnostics.
>
> Now the EHD is "gone". It's plugged in, and the light is on, but it's
> not viewing in my computer. What do I need to do to get it viewable? I
> backed up a folder called WD autorun, but that folder is empty.
>
> Also; It does show up in WD life guard diagnostics, and after having
> run an extended test on the ehd, I'm told that it is fine *LOL*
>
> Any help?
>
> Camill (p.s. not a computer wiz here, so please be gentle ;) )
>
>
> --
> camill
date: Wed, 24 Sep 2008 11:41:51 -0400
author: David B.
Re: WD EHD my book ..again
I don't understand RMA , but how do you know this for sure. I've erased
it, it's now up and running completely, and the lifeguarddiagnostics now
find no bad sectors on the disc.
I don't understand why you don't think the problem is solved. Can you
please explain? I still have warranty on it, but it seems fine to me at
this point.
David B.;844513 Wrote:
> You are not going to solve the problem when the drive is defective, you
> will
> waste a bunch of time trying to get it to work, but in the end you'll
> be
> RMAing it.
>
> --
>
> ----
> Crosspost, do not multipost 'Multiposting vs Crossposting'
> (http://www.blakjak.demon.co.uk/mul_crss.htm)
> How to ask a question 'How to ask a question'
> (http://support.microsoft.com/kb/555375)
> Help Us Help You 'Help US help YOU - Making good newsgroup posts:'
> (http://dts-l.net/goodpost.htm)
>
>
>
> "camill" wrote in message
> news:f28df29c328d4de47ba0bbdf08cf868b@xxxxxx-gateway.com...> > >
> > >
> > > David: I thought about it, but I really don't want to wait, and I
> > > believe the problem to be solvable, if I manage to clean the disc ;)
> > >
> > > Scrooge: I am now formatting! Anxious to see how it turns out. Am
> > also
> > > changing the file system to NTFS. Thank you SO MUCH for your help.
> > You
> > > really came through for me on this one!
> > >
> > > Camill
> > >
> > >
> > > --
> > > camill > >
--
camill
date: Thu, 25 Sep 2008 02:46:44 -0500
author: camill
Re: WD EHD my book ..again
On Thu, 25 Sep 2008 02:46:44 -0500, camill
wrote:
>
>I don't understand RMA , but how do you know this for sure. I've erased
>it, it's now up and running completely, and the lifeguarddiagnostics now
>find no bad sectors on the disc.
>
>I don't understand why you don't think the problem is solved. Can you
>please explain? I still have warranty on it, but it seems fine to me at
>this point.
RMA: Return Merchandise Authorization. You get an RMA number from a
vendor when you request to return it for refund or exchange.
Your testing shows it has no problem, and it seems to be working fine
so you have no reason to return it.
Disregard what "David B" told you.
>David B.;844513 Wrote:
>> You are not going to solve the problem when the drive is defective, you
>> will
>> waste a bunch of time trying to get it to work, but in the end you'll
>> be
>> RMAing it.
>>
>> --
>>
>> ----
>> Crosspost, do not multipost 'Multiposting vs Crossposting'
>> (http://www.blakjak.demon.co.uk/mul_crss.htm)
>> How to ask a question 'How to ask a question'
>> (http://support.microsoft.com/kb/555375)
>> Help Us Help You 'Help US help YOU - Making good newsgroup posts:'
>> (http://dts-l.net/goodpost.htm)
>>
>>
>>
>> "camill" wrote in message
>> news:f28df29c328d4de47ba0bbdf08cf868b@xxxxxx-gateway.com...> > >
>> > >
>> > > David: I thought about it, but I really don't want to wait, and I
>> > > believe the problem to be solvable, if I manage to clean the disc ;)
>> > >
>> > > Scrooge: I am now formatting! Anxious to see how it turns out. Am
>> > also
>> > > changing the file system to NTFS. Thank you SO MUCH for your help.
>> > You
>> > > really came through for me on this one!
>> > >
>> > > Camill
>> > >
>> > >
>> > > --
>> > > camill > >
DDW
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date: Thu, 25 Sep 2008 06:06:13 -0500
author: DDW
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