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date: Thu, 31 Jul 2008 08:50:02 +1200,
group: microsoft.public.windows.vista.hardware_devices
back
Re: Same problem with KB940199
[Cross-posted to windows.vista.hardware_devices as someone there may already
know about this problem, or if not may be interested in the suggested workaround.]
Hedegaard wrote:
> It IS a windows update problem.
Not as far as I can see; from what you've said it relates to Vista SP1 ... this
is a windows update but it is not Windows Update, if you follow the distinction.
It presumably wouldn't matter whether you'd installed SP1 via Windows Update,
manually, or whether it came preinstalled on your PC. Not that it matters, of
course; I'm just being pedantic at this point. :-)
> The problem with Service Pack 1 is that it "disables" auto-installing USB
> drivers from that point on.
I can't argue with this convincingly, because we're still an XP shop, but I find
it hard to believe that this is a universal condition. Certainly it's a problem
which should be reported; I appreciate you've probably spent more time on this
already than you want to, and have the problem fixed, but if anyone else is
having the same issue I'd suggest trying the free SP1 support (available until
March 18, 2009):
<http://www.microsoft.com/windows/windows-vista/quick-start/sp1.aspx>
Or you could ask for support from the hardware manufacturer and/or retailer,
particularly if it is a new device.
> You also are not allowed to install hotfix to correct the errors, as the
> hotfix says "does not apply to your system"
The hotfix in question fixes a specific bug in the initial release of Windows
Vista, a bug which isn't present in service pack 1. The symptoms may be the
same or similar, but it isn't the same bug.
> To counter this error, do the following:
> -Uninstall service pack 1
> -Then install USB devices, get them going 100%
> -Reinstall service pack 1
Thanks for providing this suggestion, although there should be a better
solution. (In particular, this won't help those with new computers as SP1 will
have been preinstalled with the OS and so won't be removable.)
> I just think that this problem is SO obvious that there should have been
> something done about it eons ago.
I think if it was happening to everyone it would have been! It may be an issue
with specific USB devices, or more likely with specific USB controllers,
motherboard designs, or whatever. (It might also relate to third-party
software, but in this context that seems less likely.)
Harry.
--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
date: Thu, 31 Jul 2008 08:50:02 +1200
author: Harry Johnston [MVP]
Re: Same problem with KB940199
Well, I'll jump into the middle of this just to say that SP1 screwed up my
USB devices as well. I tried all the workarounds and nothing worked until I
uninstalled SP1 (that's all - no other hot fixes) and my USB devices started
working perfectly again. By "USB devices" I mean such "non-standard" devices
as a Creative Zen Vision M (natively supported by Vista so there are no
drivers as such) and an Epson multifunction printer. Yes, I'm being
sarcastic. SP1 is a steaming turd and should be fixed, or at least the
problem should be openly acknowledged by Microsoft. Once people know that
the "patch" is the problem, you'll see that many people have this problem.
There are lots of people like my friend that think its just normal for them
to have to reinstall USB devices everytime they reboot. They have the bug
and think it's normal. What does that say about Windows in general?
"Harry Johnston [MVP]" wrote:
> [Cross-posted to windows.vista.hardware_devices as someone there may already
> know about this problem, or if not may be interested in the suggested workaround.]
>
> Hedegaard wrote:
>
> > It IS a windows update problem.
>
> Not as far as I can see; from what you've said it relates to Vista SP1 ... this
> is a windows update but it is not Windows Update, if you follow the distinction.
> It presumably wouldn't matter whether you'd installed SP1 via Windows Update,
> manually, or whether it came preinstalled on your PC. Not that it matters, of
> course; I'm just being pedantic at this point. :-)
>
> > The problem with Service Pack 1 is that it "disables" auto-installing USB
> > drivers from that point on.
>
> I can't argue with this convincingly, because we're still an XP shop, but I find
> it hard to believe that this is a universal condition. Certainly it's a problem
> which should be reported; I appreciate you've probably spent more time on this
> already than you want to, and have the problem fixed, but if anyone else is
> having the same issue I'd suggest trying the free SP1 support (available until
> March 18, 2009):
>
> <http://www.microsoft.com/windows/windows-vista/quick-start/sp1.aspx>
>
> Or you could ask for support from the hardware manufacturer and/or retailer,
> particularly if it is a new device.
>
> > You also are not allowed to install hotfix to correct the errors, as the
> > hotfix says "does not apply to your system"
>
> The hotfix in question fixes a specific bug in the initial release of Windows
> Vista, a bug which isn't present in service pack 1. The symptoms may be the
> same or similar, but it isn't the same bug.
>
> > To counter this error, do the following:
> > -Uninstall service pack 1
> > -Then install USB devices, get them going 100%
> > -Reinstall service pack 1
>
> Thanks for providing this suggestion, although there should be a better
> solution. (In particular, this won't help those with new computers as SP1 will
> have been preinstalled with the OS and so won't be removable.)
>
> > I just think that this problem is SO obvious that there should have been
> > something done about it eons ago.
>
> I think if it was happening to everyone it would have been! It may be an issue
> with specific USB devices, or more likely with specific USB controllers,
> motherboard designs, or whatever. (It might also relate to third-party
> software, but in this context that seems less likely.)
>
> Harry.
>
> --
> Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
>
date: Thu, 31 Jul 2008 07:53:00 -0700
author: Russ
Re: Same problem with KB940199
Harry,
Thanks for your time again to answer me and also to do a copy&paste of my
findings/problems to the Vista area.
As I've said earlier, all the problems with USB could not be solved from the
manufacture as they had no drivers or work arounds.
At least, I was able to find a solution and I agree with you that its not
the best solution, to uninstall an entire servicepack only to reinstall it.
Perhaps in the future, this issue will be addresed, as I'm sure more people
will have this problem in the future.
As you say too, perhaps other people would have bought machines with SP1
pre-installed and so harder for them to see the problem immediately.
Thanks again for your response, keep up the good work, although you didn't
solve my problem, you still provided insight and were curious enough to have
a genuine interest in the problem.
Have a good weekend.
"Harry Johnston [MVP]" wrote:
> [Cross-posted to windows.vista.hardware_devices as someone there may already
> know about this problem, or if not may be interested in the suggested workaround.]
>
> Hedegaard wrote:
>
> > It IS a windows update problem.
>
> Not as far as I can see; from what you've said it relates to Vista SP1 ... this
> is a windows update but it is not Windows Update, if you follow the distinction.
> It presumably wouldn't matter whether you'd installed SP1 via Windows Update,
> manually, or whether it came preinstalled on your PC. Not that it matters, of
> course; I'm just being pedantic at this point. :-)
>
> > The problem with Service Pack 1 is that it "disables" auto-installing USB
> > drivers from that point on.
>
> I can't argue with this convincingly, because we're still an XP shop, but I find
> it hard to believe that this is a universal condition. Certainly it's a problem
> which should be reported; I appreciate you've probably spent more time on this
> already than you want to, and have the problem fixed, but if anyone else is
> having the same issue I'd suggest trying the free SP1 support (available until
> March 18, 2009):
>
> <http://www.microsoft.com/windows/windows-vista/quick-start/sp1.aspx>
>
> Or you could ask for support from the hardware manufacturer and/or retailer,
> particularly if it is a new device.
>
> > You also are not allowed to install hotfix to correct the errors, as the
> > hotfix says "does not apply to your system"
>
> The hotfix in question fixes a specific bug in the initial release of Windows
> Vista, a bug which isn't present in service pack 1. The symptoms may be the
> same or similar, but it isn't the same bug.
>
> > To counter this error, do the following:
> > -Uninstall service pack 1
> > -Then install USB devices, get them going 100%
> > -Reinstall service pack 1
>
> Thanks for providing this suggestion, although there should be a better
> solution. (In particular, this won't help those with new computers as SP1 will
> have been preinstalled with the OS and so won't be removable.)
>
> > I just think that this problem is SO obvious that there should have been
> > something done about it eons ago.
>
> I think if it was happening to everyone it would have been! It may be an issue
> with specific USB devices, or more likely with specific USB controllers,
> motherboard designs, or whatever. (It might also relate to third-party
> software, but in this context that seems less likely.)
>
> Harry.
>
> --
> Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
>
date: Fri, 1 Aug 2008 08:51:02 -0700
author: Hedegaard
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