Hi,

I have an update error which seems to be common in Vista, including my 
Home Premium. When attempting to download Vista Updates, most of them 
are not successful, with an error code 800B0100 appearing on the screen. 
Based on searching the net including Microsoft, I have tried various 
recommended remedies, none of which works: cmd, run as administrator; 
firewall off, antivirus off, etc.. I have not found a solution, nor am I 
alone in this quandry. Some have advised me to install XP and delete 
Vista Home Premium, but this code error seems to occur in XP also. My 
Vista was factory installed, so I have no DVD for 
re-installation.Microsoft is reported to have refused to help many 
people about this error.

Has anyone found a solution to this problem?

Any help will be greatly appreciated.

Morton

Error message when you try to use the Windows Update or Microsoft Update Web 
sites to install updates: "0x800B0100"
http://support.microsoft.com/kb/956702


-- 

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or 
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Morton"  wrote in message 
news:48e96732$0$4911$607ed4bc@cv.net...
> Hi,
>
> I have an update error which seems to be common in Vista, including my 
> Home Premium. When attempting to download Vista Updates, most of them are 
> not successful, with an error code 800B0100 appearing on the screen. Based 
> on searching the net including Microsoft, I have tried various recommended 
> remedies, none of which works: cmd, run as administrator; firewall off, 
> antivirus off, etc.. I have not found a solution, nor am I alone in this 
> quandry. Some have advised me to install XP and delete Vista Home Premium, 
> but this code error seems to occur in XP also. My Vista was factory 
> installed, so I have no DVD for re-installation.Microsoft is reported to 
> have refused to help many people about this error.
>
> Has anyone found a solution to this problem?
>
> Any help will be greatly appreciated.
>
> Morton

"Morton"  wrote in message 
news:48e96732$0$4911$607ed4bc@cv.net...
> Hi,
>
> I have an update error which seems to be common in Vista, including my 
> Home Premium. When attempting to download Vista Updates, most of them are 
> not successful, with an error code 800B0100 appearing on the screen. Based 
> on searching the net including Microsoft, I have tried various recommended 
> remedies, none of which works: cmd, run as administrator; firewall off, 
> antivirus off, etc.. I have not found a solution, nor am I alone in this 
> quandry. Some have advised me to install XP and delete Vista Home Premium, 
> but this code error seems to occur in XP also. My Vista was factory 
> installed, so I have no DVD for re-installation.Microsoft is reported to 
> have refused to help many people about this error.
>
> Has anyone found a solution to this problem?
>
> Any help will be greatly appreciated.

Someone else posted a link about COM DLL registration problems.

All that site is telling you is that Vista is having troubles registering 
COM DLL(s). The problem may be due to UAC on Vista is interfering with the 
registration, and that also, your user/admin account doesn't have full admin 
rights to do the registration.

It's being explained in the link.

<http://chrisbensen.blogspot.com/2007/02/com-registration-under-microsoft.html>

It's also talking about using the hidden built-in Administrator account, 
yes, that same built-in Administrator account on XP.

<http://www.computerperformance.co.uk/vista/vista_administrator_activate.htm#Benefits_of_Vistas_Hidden_Administrator_Account>

You should read the information in the link, like read the section about the 
benefits of using the Administrator account, which is the account is a admin 
account that has full admin rights all the time and UAC can still be 
enabled.

As opposed to using your default out of the box user/admin account on Vista 
that does not have full rights, because of the two access tokens being used 
on the user/admin account, with the default being the Standard user token. 
And that's why you must run something with Run As Administrator so that it 
can access to the Admin Full rights token and escalate privileges, not so 
with the built-in Administrator account.

<http://technet.microsoft.com/en-us/library/cc709691.aspx>
<http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/>

What do you have to loose at this point by not trying it? You just may want 
to download the KB's manually go into safe mode and login using the 
Administrator user account.

You might want to do this first, just on GP.

http://support.microsoft.com/kb/929833

0x800B0100  TRUST_E_NOSIGNATURE  


To repair this error run the following Tool

http://support.microsoft.com/kb/947821/

As described in

http://support.microsoft.com/kb/956702

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Morton"  wrote in message news:48e96732$0$4911$607ed4bc@cv.net...
> Hi,
> 
> I have an update error which seems to be common in Vista, including my > Home Premium. When attempting to download Vista Updates, most of them 
> are not successful, with an error code 800B0100 appearing on the screen. 
> Based on searching the net including Microsoft, I have tried various 
> recommended remedies, none of which works: cmd, run as administrator; 
> firewall off, antivirus off, etc.. I have not found a solution, nor am I 
> alone in this quandry. Some have advised me to install XP and delete 
> Vista Home Premium, but this code error seems to occur in XP also. My 
> Vista was factory installed, so I have no DVD for 
> re-installation.Microsoft is reported to have refused to help many 
> people about this error.
> 
> Has anyone found a solution to this problem?
> 
> Any help will be greatly appreciated.
> 
> Morton

HUH ??? What does this have to do with the OP's issue

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Mr. Arnold" <MR. Arnold@Arnold.com> wrote in message news:OH4Nqo2JJHA.5336@TK2MSFTNGP05.phx.gbl...
> 
> "Morton"  wrote in message 
> news:48e96732$0$4911$607ed4bc@cv.net...
>> Hi,
>>
>> I have an update error which seems to be common in Vista, including my 
>> Home Premium. When attempting to download Vista Updates, most of them are 
>> not successful, with an error code 800B0100 appearing on the screen. Based 
>> on searching the net including Microsoft, I have tried various recommended 
>> remedies, none of which works: cmd, run as administrator; firewall off, 
>> antivirus off, etc.. I have not found a solution, nor am I alone in this 
>> quandry. Some have advised me to install XP and delete Vista Home Premium, 
>> but this code error seems to occur in XP also. My Vista was factory 
>> installed, so I have no DVD for re-installation.Microsoft is reported to 
>> have refused to help many people about this error.
>>
>> Has anyone found a solution to this problem?
>>
>> Any help will be greatly appreciated.
> 
> Someone else posted a link about COM DLL registration problems.
> 
> All that site is telling you is that Vista is having troubles registering 
> COM DLL(s). The problem may be due to UAC on Vista is interfering with the 
> registration, and that also, your user/admin account doesn't have full admin 
> rights to do the registration.
> 
> It's being explained in the link.
> 
> <http://chrisbensen.blogspot.com/2007/02/com-registration-under-microsoft.html>
> 
> It's also talking about using the hidden built-in Administrator account, 
> yes, that same built-in Administrator account on XP.
> 
> <http://www.computerperformance.co.uk/vista/vista_administrator_activate.htm#Benefits_of_Vistas_Hidden_Administrator_Account>
> 
> You should read the information in the link, like read the section about the 
> benefits of using the Administrator account, which is the account is a admin 
> account that has full admin rights all the time and UAC can still be 
> enabled.
> 
> As opposed to using your default out of the box user/admin account on Vista 
> that does not have full rights, because of the two access tokens being used 
> on the user/admin account, with the default being the Standard user token. 
> And that's why you must run something with Run As Administrator so that it 
> can access to the Admin Full rights token and escalate privileges, not so 
> with the built-in Administrator account.
> 
> <http://technet.microsoft.com/en-us/library/cc709691.aspx>
> <http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/>
> 
> What do you have to loose at this point by not trying it? You just may want 
> to download the KB's manually go into safe mode and login using the 
> Administrator user account.
> 
> You might want to do this first, just on GP.
> 
> http://support.microsoft.com/kb/929833
> 
> 
> 
> 
> 
>

"Peter Foldes"  wrote in message 
news:eeQvHK3JJHA.3444@TK2MSFTNGP02.phx.gbl...
HUH ??? What does this have to do with the OP's issue

http://support.microsoft.com/kb/956702

It's based on COM DLL registration issues, which might apply to Vista as 
well, in case the Vista tool doesn't resolve the issues. Run as 
Administrator with full admin rights to see if that gets things corrected 
when doing an update..

TaurArian wrote:
> Error message when you try to use the Windows Update or Microsoft Update Web 
> sites to install updates: "0x800B0100"
> http://support.microsoft.com/kb/956702
> 
> 

Hi to TauArian and to the other people who answered my query:

I fear that I've been led into a classic Catch-22 situation. I can't get 
Vista Updates due to the 800B0100 error. The suggestion to download the 
System Update Readiness Tool involves finding it on the list of 
available downloads, but I cannot download any updates in the first 
place! In addition, a suggested method for manually downloading that 
Tool did not work, as the hourglass icon hung up for more than 15 
minutes while the tool bar said transferring from c.microsoft.com.
So, I'm still so frustrated.

I'll try some of your other suggestions, and just hope that something 
works.

Thanks again,

Morton

Peter Foldes wrote:
>       0x800B0100  TRUST_E_NOSIGNATURE  
> 
> 
> To repair this error run the following Tool
> 
> http://support.microsoft.com/kb/947821/
> 
> As described in
> 
> http://support.microsoft.com/kb/956702
> 
Hi Peter,

I'm supposed to download that tool to fix my problem, but getting the 
tool is done via Vista Updates, (as per tool instructions), and I CANNOT 
get updates in the first place. Is that tool available on a CD? I would 
gladly pay for it, if it would help me.

Thanks again for your response.

Morton

Morton

It is not done through Windows Update. Here is the Direct link for that download for Vista  x86 systems

http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

Let us know how you made out. Make sure you take a note where it will download to on your C:\

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Morton"  wrote in message news:48ea8a6e$0$4983$607ed4bc@cv.net...
> Peter Foldes wrote:
>>       0x800B0100  TRUST_E_NOSIGNATURE  
>> 
>> 
>> To repair this error run the following Tool
>> 
>> http://support.microsoft.com/kb/947821/
>> 
>> As described in
>> 
>> http://support.microsoft.com/kb/956702
>> 
> Hi Peter,
> 
> I'm supposed to download that tool to fix my problem, but getting the 
> tool is done via Vista Updates, (as per tool instructions), and I CANNOT 
> get updates in the first place. Is that tool available on a CD? I would 
> gladly pay for it, if it would help me.
> 
> Thanks again for your response.
> 
> Morton

Peter Foldes wrote:
> Morton
> 
> It is not done through Windows Update. Here is the Direct link for that download for Vista  x86 systems
> 
> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
> 
> Let us know how you made out. Make sure you take a note where it will download to on your C:\
> 

Hi Peter,

Thanks for your nice reply. I had already tried that link, without 
success. I just tried it again, and again no success. What happens is 
that the hourglass icon appears next to the pointer arrow, and the left 
lower toolbar says, "transferring data from c.microsoft.com." This 
continues for 15 minutes, at which point I again gave up.(The green bar 
at the right lower fills to almost full.) If I click on "download" with 
the hourglass icon showing, then I get a partial aborted download.

I am stymied, frustrated, and otherwise unhappy that there does not 
appear to be a fix for this that works.

Thanks again.

Morton

Try a system restore to an earlier date

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Morton"  wrote in message news:48eabb10$0$4966$607ed4bc@cv.net...
> Peter Foldes wrote:
>> Morton
>> 
>> It is not done through Windows Update. Here is the Direct link for that download for Vista  x86 systems
>> 
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>> 
>> Let us know how you made out. Make sure you take a note where it will download to on your C:\
>> 
> 
> Hi Peter,
> 
> Thanks for your nice reply. I had already tried that link, without 
> success. I just tried it again, and again no success. What happens is 
> that the hourglass icon appears next to the pointer arrow, and the left 
> lower toolbar says, "transferring data from c.microsoft.com." This 
> continues for 15 minutes, at which point I again gave up.(The green bar 
> at the right lower fills to almost full.) If I click on "download" with 
> the hourglass icon showing, then I get a partial aborted download.
> 
> I am stymied, frustrated, and otherwise unhappy that there does not 
> appear to be a fix for this that works.
> 
> Thanks again.
> 
> Morton

"Morton"  wrote in message 
news:48eabb10$0$4966$607ed4bc@cv.net...
> Peter Foldes wrote:
>> Morton
>>
>> It is not done through Windows Update. Here is the Direct link for that 
>> download for Vista  x86 systems
>>
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>
>> Let us know how you made out. Make sure you take a note where it will 
>> download to on your C:\
>>
>
> Hi Peter,
>
> Thanks for your nice reply. I had already tried that link, without 
> success. I just tried it again, and again no success. What happens is that 
> the hourglass icon appears next to the pointer arrow, and the left lower 
> toolbar says, "transferring data from c.microsoft.com." This continues for 
> 15 minutes, at which point I again gave up.(The green bar at the right 
> lower fills to almost full.) If I click on "download" with the hourglass 
> icon showing, then I get a partial aborted download.
>
> I am stymied, frustrated, and otherwise unhappy that there does not appear 
> to be a fix for this that works.
>

But the poster will not login with the hidden built-in Administrator account 
that has full admin rights that could address those Windows updates that are 
not able to install.

And the poster will not do a System File Check to see if that may correct 
any problems.

http://support.microsoft.com/kb/929833

I doubt if the WFP will correct this issue even if run in Administrative mode

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Peter Foldes"  wrote in message news:O0YTG5BKJHA.3976@TK2MSFTNGP03.phx.gbl...
Try a system restore to an earlier date

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Morton"  wrote in message news:48eabb10$0$4966$607ed4bc@cv.net...
> Peter Foldes wrote:
>> Morton
>> 
>> It is not done through Windows Update. Here is the Direct link for that download for Vista  x86 systems
>> 
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>> 
>> Let us know how you made out. Make sure you take a note where it will download to on your C:\
>> 
> 
> Hi Peter,
> 
> Thanks for your nice reply. I had already tried that link, without 
> success. I just tried it again, and again no success. What happens is 
> that the hourglass icon appears next to the pointer arrow, and the left 
> lower toolbar says, "transferring data from c.microsoft.com." This 
> continues for 15 minutes, at which point I again gave up.(The green bar 
> at the right lower fills to almost full.) If I click on "download" with 
> the hourglass icon showing, then I get a partial aborted download.
> 
> I am stymied, frustrated, and otherwise unhappy that there does not 
> appear to be a fix for this that works.
> 
> Thanks again.
> 
> Morton

"Peter Foldes"  wrote in message 
news:OTVBi$BKJHA.1156@TK2MSFTNGP05.phx.gbl...
I doubt if the WFP will correct this issue even if run in Administrative 
mode

---------------------------

Who are you talking to? And what is WPF?

Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset

-- 

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or 
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Mr. Arnold" <MR. Arnold@Arnold.com> wrote in message 
news:%23g83S5BKJHA.6004@TK2MSFTNGP06.phx.gbl...
>
> "Morton"  wrote in message 
> news:48eabb10$0$4966$607ed4bc@cv.net...
>> Peter Foldes wrote:
>>> Morton
>>>
>>> It is not done through Windows Update. Here is the Direct link for that 
>>> download for Vista  x86 systems
>>>
>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>
>>> Let us know how you made out. Make sure you take a note where it will 
>>> download to on your C:\
>>>
>>
>> Hi Peter,
>>
>> Thanks for your nice reply. I had already tried that link, without 
>> success. I just tried it again, and again no success. What happens is 
>> that the hourglass icon appears next to the pointer arrow, and the left 
>> lower toolbar says, "transferring data from c.microsoft.com." This 
>> continues for 15 minutes, at which point I again gave up.(The green bar 
>> at the right lower fills to almost full.) If I click on "download" with 
>> the hourglass icon showing, then I get a partial aborted download.
>>
>> I am stymied, frustrated, and otherwise unhappy that there does not 
>> appear to be a fix for this that works.
>>
>
> But the poster will not login with the hidden built-in Administrator 
> account that has full admin rights that could address those Windows 
> updates that are not able to install.
>
> And the poster will not do a System File Check to see if that may correct 
> any problems.
>
> http://support.microsoft.com/kb/929833
>
>
>
>

Working on your week off ??? 

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"TaurArian"  wrote in message news:eFy37PDKJHA.5904@TK2MSFTNGP02.phx.gbl...
> Automatic Updates and WindowsUpdate Reset tool
> http://www.codeplex.com/aureset
> 
> -- 
> 
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Disclaimer: The information has been posted "as is" with no warranties or 
> guarantees and doesn't give any rights.
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> 
> 
> "Mr. Arnold" <MR. Arnold@Arnold.com> wrote in message 
> news:%23g83S5BKJHA.6004@TK2MSFTNGP06.phx.gbl...
>>
>> "Morton"  wrote in message 
>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>> Peter Foldes wrote:
>>>> Morton
>>>>
>>>> It is not done through Windows Update. Here is the Direct link for that 
>>>> download for Vista  x86 systems
>>>>
>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>>
>>>> Let us know how you made out. Make sure you take a note where it will 
>>>> download to on your C:\
>>>>
>>>
>>> Hi Peter,
>>>
>>> Thanks for your nice reply. I had already tried that link, without 
>>> success. I just tried it again, and again no success. What happens is 
>>> that the hourglass icon appears next to the pointer arrow, and the left 
>>> lower toolbar says, "transferring data from c.microsoft.com." This 
>>> continues for 15 minutes, at which point I again gave up.(The green bar 
>>> at the right lower fills to almost full.) If I click on "download" with 
>>> the hourglass icon showing, then I get a partial aborted download.
>>>
>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>> appear to be a fix for this that works.
>>>
>>
>> But the poster will not login with the hidden built-in Administrator 
>> account that has full admin rights that could address those Windows 
>> updates that are not able to install.
>>
>> And the poster will not do a System File Check to see if that may correct 
>> any problems.
>>
>> http://support.microsoft.com/kb/929833
>>
>>
>>
>> 
> 
>

TaurArian wrote:
> Automatic Updates and WindowsUpdate Reset tool
> http://www.codeplex.com/aureset
> 
Hi,

I downloaded this reset tool, thanks, but it did not help. The Vista 
update attempts are still aborted with the code 800B0100.

Morton

Peter Foldes wrote:
> Working on your week off ??? 
> 
Sorry, but I missed the humor.
Morton

Mr. Arnold wrote:
> 
> "Morton"  wrote in message 
> news:48eabb10$0$4966$607ed4bc@cv.net...
>> Peter Foldes wrote:
>>> Morton
>>>
>>> It is not done through Windows Update. Here is the Direct link for 
>>> that download for Vista  x86 systems
>>>
>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>
>>>
>>> Let us know how you made out. Make sure you take a note where it will 
>>> download to on your C:\
>>>
>>
>> Hi Peter,
>>
>> Thanks for your nice reply. I had already tried that link, without 
>> success. I just tried it again, and again no success. What happens is 
>> that the hourglass icon appears next to the pointer arrow, and the 
>> left lower toolbar says, "transferring data from c.microsoft.com." 
>> This continues for 15 minutes, at which point I again gave up.(The 
>> green bar at the right lower fills to almost full.) If I click on 
>> "download" with the hourglass icon showing, then I get a partial 
>> aborted download.
>>
>> I am stymied, frustrated, and otherwise unhappy that there does not 
>> appear to be a fix for this that works.
>>
> 
> But the poster will not login with the hidden built-in Administrator 
> account that has full admin rights that could address those Windows 
> updates that are not able to install.
> 
> And the poster will not do a System File Check to see if that may 
> correct any problems.
> 
> http://support.microsoft.com/kb/929833
> 
> 
> 
> 
Hi,

More problems. I read about "Repair Your Computer" and tried to find it 
with F8 for advanced boot options. I did find it, but when I tried to 
turn it on, a choice of accounts showed Administrator, and asked for a 
password, which I never had or used. When I tried going further, I got a 
message that: "Your account has been disabled. See System Administrator."

So, I may have an Administrator problem, which prevents me from 
repairing my updates problem. I know a bit about Windows Administrator 
stuff, but obviously not enough to solve this problem.

Can you, or anyone else, help me in this regard?

Thanks again.

Morton

"Morton"  wrote in message 
news:48eb6b20$0$5629$607ed4bc@cv.net...
> Mr. Arnold wrote:
>>
>> "Morton"  wrote in message 
>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>> Peter Foldes wrote:
>>>> Morton
>>>>
>>>> It is not done through Windows Update. Here is the Direct link for that 
>>>> download for Vista  x86 systems
>>>>
>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>>
>>>> Let us know how you made out. Make sure you take a note where it will 
>>>> download to on your C:\
>>>>
>>>
>>> Hi Peter,
>>>
>>> Thanks for your nice reply. I had already tried that link, without 
>>> success. I just tried it again, and again no success. What happens is 
>>> that the hourglass icon appears next to the pointer arrow, and the left 
>>> lower toolbar says, "transferring data from c.microsoft.com." This 
>>> continues for 15 minutes, at which point I again gave up.(The green bar 
>>> at the right lower fills to almost full.) If I click on "download" with 
>>> the hourglass icon showing, then I get a partial aborted download.
>>>
>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>> appear to be a fix for this that works.
>>>
>>
>> But the poster will not login with the hidden built-in Administrator 
>> account that has full admin rights that could address those Windows 
>> updates that are not able to install.
>>
>> And the poster will not do a System File Check to see if that may correct 
>> any problems.
>>
>> http://support.microsoft.com/kb/929833
>>
>>
>>
>>
> Hi,
>
> More problems. I read about "Repair Your Computer" and tried to find it 
> with F8 for advanced boot options. I did find it, but when I tried to turn 
> it on, a choice of accounts showed Administrator, and asked for a 
> password, which I never had or used. When I tried going further, I got a 
> message that: "Your account has been disabled. See System Administrator."

>
> So, I may have an Administrator problem, which prevents me from repairing 
> my updates problem. I know a bit about Windows Administrator stuff, but 
> obviously not enough to solve this problem.
>

> Can you, or anyone else, help me in this regard?
>

All you have to do with your current user/admin account is to go to Control 
Panel/Admin Tools/Comp Management/users and groups and select the account in 
question and enable it.

If the happens to be the built-in Administrator account, then  enable it and 
set a password for it and login with the Administrator account.

If the Administrator account is not activated, they you need to active it. I 
gave you that link in a previous post.

IMO, you should to this too, just on GP to see if it corrects a file, 
because a bad file a wrong version may be preventing the updates from 
working as it tries to do something with a possible bad file.

What do you have to loose at this point?

http://support.microsoft.com/kb/929833

Mr. Arnold wrote:
> 
> "Morton"  wrote in message 
> news:48eb6b20$0$5629$607ed4bc@cv.net...
>> Mr. Arnold wrote:
>>>
>>> "Morton"  wrote in message 
>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>> Peter Foldes wrote:
>>>>> Morton
>>>>>
>>>>> It is not done through Windows Update. Here is the Direct link for 
>>>>> that download for Vista  x86 systems
>>>>>
>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>
>>>>>
>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>> will download to on your C:\
>>>>>
>>>>
>>>> Hi Peter,
>>>>
>>>> Thanks for your nice reply. I had already tried that link, without 
>>>> success. I just tried it again, and again no success. What happens 
>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>> the left lower toolbar says, "transferring data from 
>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>> again gave up.(The green bar at the right lower fills to almost 
>>>> full.) If I click on "download" with the hourglass icon showing, 
>>>> then I get a partial aborted download.
>>>>
>>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>>> appear to be a fix for this that works.
>>>>
>>>
>>> But the poster will not login with the hidden built-in Administrator 
>>> account that has full admin rights that could address those Windows 
>>> updates that are not able to install.
>>>
>>> And the poster will not do a System File Check to see if that may 
>>> correct any problems.
>>>
>>> http://support.microsoft.com/kb/929833
>>>
>>>
>>>
>>>
>> Hi,
>>
>> More problems. I read about "Repair Your Computer" and tried to find 
>> it with F8 for advanced boot options. I did find it, but when I tried 
>> to turn it on, a choice of accounts showed Administrator, and asked 
>> for a password, which I never had or used. When I tried going further, 
>> I got a message that: "Your account has been disabled. See System 
>> Administrator."
> 
>>
>> So, I may have an Administrator problem, which prevents me from 
>> repairing my updates problem. I know a bit about Windows Administrator 
>> stuff, but obviously not enough to solve this problem.
>>
> 
>> Can you, or anyone else, help me in this regard?
>>
> 
> All you have to do with your current user/admin account is to go to 
> Control Panel/Admin Tools/Comp Management/users and groups and select 
> the account in question and enable it.
> 
> If the happens to be the built-in Administrator account, then  enable it 
> and set a password for it and login with the Administrator account.
> 
> If the Administrator account is not activated, they you need to active 
> it. I gave you that link in a previous post.
> 
> IMO, you should to this too, just on GP to see if it corrects a file, 
> because a bad file a wrong version may be preventing the updates from 
> working as it tries to do something with a possible bad file.
> 
> What do you have to loose at this point?
> 
> http://support.microsoft.com/kb/929833
Hi,Mr. Arnold,

Thanks again for your help, and please forgive me if I occasionally get 
lost. I determined that my account is "Mort" and that it is the 
Administrator. It is the account that runs when I turn on the computer. 
  I tried the sfc/scannow last week with no help. I tried now to follow 
the instructions in your link about Some Windows Vista Functions May Not 
Work---. However, Start, All Programs, Accessories, and then right click 
on Command Prompt is not possible, as under Accessories there is no 
Command Prompt. So, how do I find the Command Prompt to right click on it?

It is frustrating indeed. I have a post-graduate education, know several 
languages, am acquainted with the history of computers, and personally 
knew Herman Goldstine who developed the Math that made digital computers 
possible. Still, this one problem seems so elusive to a cure.

Again, my thanks.

Morton

Not really.

-- 

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or 
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Peter Foldes"  wrote in message 
news:eMsoIeHKJHA.5320@TK2MSFTNGP02.phx.gbl...
Working on your week off ???

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"

You'll have to try MS now -

How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from 
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for 
support calls that are associated with security updates or using Automatic 
Updates. When you call, clearly state that your problem is. Note any error 
codes etc.

In other countries, see http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in 
right-hand menu for localized contact information.

For more information about how to contact Microsoft for support issues, 
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527


-- 

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or 
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Morton"  wrote in message 
news:48eb6158$0$4967$607ed4bc@cv.net...
> TaurArian wrote:
>> Automatic Updates and WindowsUpdate Reset tool
>> http://www.codeplex.com/aureset
>>
> Hi,
>
> I downloaded this reset tool, thanks, but it did not help. The Vista 
> update attempts are still aborted with the code 800B0100.
>
> Morton

"Morton"  wrote in message 
news:48ebcf4c$0$4965$607ed4bc@cv.net...
> Mr. Arnold wrote:
>>
>> "Morton"  wrote in message 
>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>> Mr. Arnold wrote:
>>>>
>>>> "Morton"  wrote in message 
>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>> Peter Foldes wrote:
>>>>>> Morton
>>>>>>
>>>>>> It is not done through Windows Update. Here is the Direct link for 
>>>>>> that download for Vista  x86 systems
>>>>>>
>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>>>>
>>>>>> Let us know how you made out. Make sure you take a note where it will 
>>>>>> download to on your C:\
>>>>>>
>>>>>
>>>>> Hi Peter,
>>>>>
>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>> success. I just tried it again, and again no success. What happens is 
>>>>> that the hourglass icon appears next to the pointer arrow, and the 
>>>>> left lower toolbar says, "transferring data from c.microsoft.com." 
>>>>> This continues for 15 minutes, at which point I again gave up.(The 
>>>>> green bar at the right lower fills to almost full.) If I click on 
>>>>> "download" with the hourglass icon showing, then I get a partial 
>>>>> aborted download.
>>>>>
>>>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>>>> appear to be a fix for this that works.
>>>>>
>>>>
>>>> But the poster will not login with the hidden built-in Administrator 
>>>> account that has full admin rights that could address those Windows 
>>>> updates that are not able to install.
>>>>
>>>> And the poster will not do a System File Check to see if that may 
>>>> correct any problems.
>>>>
>>>> http://support.microsoft.com/kb/929833
>>>>
>>>>
>>>>
>>>>
>>> Hi,
>>>
>>> More problems. I read about "Repair Your Computer" and tried to find it 
>>> with F8 for advanced boot options. I did find it, but when I tried to 
>>> turn it on, a choice of accounts showed Administrator, and asked for a 
>>> password, which I never had or used. When I tried going further, I got a 
>>> message that: "Your account has been disabled. See System 
>>> Administrator."
>>
>>>
>>> So, I may have an Administrator problem, which prevents me from 
>>> repairing my updates problem. I know a bit about Windows Administrator 
>>> stuff, but obviously not enough to solve this problem.
>>>
>>
>>> Can you, or anyone else, help me in this regard?
>>>
>>
>> All you have to do with your current user/admin account is to go to 
>> Control Panel/Admin Tools/Comp Management/users and groups and select the 
>> account in question and enable it.
>>
>> If the happens to be the built-in Administrator account, then  enable it 
>> and set a password for it and login with the Administrator account.
>>
>> If the Administrator account is not activated, they you need to active 
>> it. I gave you that link in a previous post.
>>
>> IMO, you should to this too, just on GP to see if it corrects a file, 
>> because a bad file a wrong version may be preventing the updates from 
>> working as it tries to do something with a possible bad file.
>>
>> What do you have to loose at this point?
>>
>> http://support.microsoft.com/kb/929833
> Hi,Mr. Arnold,
>
> Thanks again for your help, and please forgive me if I occasionally get 
> lost. I determined that my account is "Mort" and that it is the 
> Administrator. It is the account that runs when I turn on the computer.

No, that user/admin account you got out of the box with Vista or any new 
user/admin accounts you may create do not have full admin rights.

The admin account in the link is the only account on Vista that has full 
admin rights at all times on Vista, which is the same account on XP. 
However on XP, all new user/admin accounts inherit full admin rights from 
the XP Administrator account. This is not the case on Vista, as the one 
you're using and any new user/admin accounts you may create do not inherit 
full admin rights from the Vista Administrator account.

http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

>  I tried the sfc/scannow last week with no help. I tried now to follow the 
> instructions in your link about Some Windows Vista Functions May Not 
> Work---. However, Start, All Programs, Accessories, and then right click 
> on Command Prompt is not possible, as under Accessories there is no 
> Command Prompt. So, how do I find the Command Prompt to right click on it?

That Command Prompt should be in Accessories, like the Run command should be 
there in Accessories.

You can go to the Start button Search box and enter Cmd.exe and it should 
find it. When it is found, then right-click it and do a Sendto and send the 
short-cut to the desktop. You can then right-click the short-cut and set the 
Run as Administror off of the Advanced button.

>
> It is frustrating indeed. I have a post-graduate education, know several 
> languages, am acquainted with the history of computers, and personally 
> knew Herman Goldstine who developed the Math that made digital computers 
> possible. Still, this one problem seems so elusive to a cure.

You can do the other thing in the link.

And then you login using the  Administrator user account and try a Windows 
Update.

Morton wrote:
> Mr. Arnold wrote:
>>
>> "Morton"  wrote in message 
>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>> Mr. Arnold wrote:
>>>>
>>>> "Morton"  wrote in message 
>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>> Peter Foldes wrote:
>>>>>> Morton
>>>>>>
>>>>>> It is not done through Windows Update. Here is the Direct link for 
>>>>>> that download for Vista  x86 systems
>>>>>>
>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>>
>>>>>>
>>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>>> will download to on your C:\
>>>>>>
>>>>>
>>>>> Hi Peter,
>>>>>
>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>> success. I just tried it again, and again no success. What happens 
>>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>>> the left lower toolbar says, "transferring data from 
>>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>>> again gave up.(The green bar at the right lower fills to almost 
>>>>> full.) If I click on "download" with the hourglass icon showing, 
>>>>> then I get a partial aborted download.
>>>>>
>>>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>>>> appear to be a fix for this that works.
>>>>>
>>>>
>>>> But the poster will not login with the hidden built-in Administrator 
>>>> account that has full admin rights that could address those Windows 
>>>> updates that are not able to install.
>>>>
>>>> And the poster will not do a System File Check to see if that may 
>>>> correct any problems.
>>>>
>>>> http://support.microsoft.com/kb/929833
>>>>
>>>>
>>>>
>>>>
>>> Hi,
>>>
>>> More problems. I read about "Repair Your Computer" and tried to find 
>>> it with F8 for advanced boot options. I did find it, but when I tried 
>>> to turn it on, a choice of accounts showed Administrator, and asked 
>>> for a password, which I never had or used. When I tried going 
>>> further, I got a message that: "Your account has been disabled. See 
>>> System Administrator."
>>
>>>
>>> So, I may have an Administrator problem, which prevents me from 
>>> repairing my updates problem. I know a bit about Windows 
>>> Administrator stuff, but obviously not enough to solve this problem.
>>>
>>
>>> Can you, or anyone else, help me in this regard?
>>>
>>
>> All you have to do with your current user/admin account is to go to 
>> Control Panel/Admin Tools/Comp Management/users and groups and select 
>> the account in question and enable it.
>>
>> If the happens to be the built-in Administrator account, then  enable 
>> it and set a password for it and login with the Administrator account.
>>
>> If the Administrator account is not activated, they you need to active 
>> it. I gave you that link in a previous post.
>>
>> IMO, you should to this too, just on GP to see if it corrects a file, 
>> because a bad file a wrong version may be preventing the updates from 
>> working as it tries to do something with a possible bad file.
>>
>> What do you have to loose at this point?
>>
>> http://support.microsoft.com/kb/929833
> Hi,Mr. Arnold,
> 
> Thanks again for your help, and please forgive me if I occasionally get 
> lost. I determined that my account is "Mort" and that it is the 
> Administrator. It is the account that runs when I turn on the computer. 
>  I tried the sfc/scannow last week with no help. I tried now to follow 
> the instructions in your link about Some Windows Vista Functions May Not 
> Work---. However, Start, All Programs, Accessories, and then right click 
> on Command Prompt is not possible, as under Accessories there is no 
> Command Prompt. So, how do I find the Command Prompt to right click on it?
> 
> It is frustrating indeed. I have a post-graduate education, know several 
> languages, am acquainted with the history of computers, and personally 
> knew Herman Goldstine who developed the Math that made digital computers 
> possible. Still, this one problem seems so elusive to a cure.
> 
> Again, my thanks.
> 
> Morton

Hi,

I typed in Command Prompt under Start, Search, and got the sfc/scannow 
to work. It found corrupted files, and was unable to fix some of them. 
It gave me a file where I could see the corrupted files:
C:Windows/Logs/CBS/CBS.log
However, when I typed that file into Search and clicked on it, I got a 
notice Access Denied. I guess that it is that Administrator stuff again.

Thanks.

Morton

Morton wrote:
> Morton wrote:
>> Mr. Arnold wrote:
>>>
>>> "Morton"  wrote in message 
>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>> Mr. Arnold wrote:
>>>>>
>>>>> "Morton"  wrote in message 
>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>> Peter Foldes wrote:
>>>>>>> Morton
>>>>>>>
>>>>>>> It is not done through Windows Update. Here is the Direct link 
>>>>>>> for that download for Vista  x86 systems
>>>>>>>
>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>>>
>>>>>>>
>>>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>>>> will download to on your C:\
>>>>>>>
>>>>>>
>>>>>> Hi Peter,
>>>>>>
>>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>>> success. I just tried it again, and again no success. What happens 
>>>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>>>> the left lower toolbar says, "transferring data from 
>>>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>>>> again gave up.(The green bar at the right lower fills to almost 
>>>>>> full.) If I click on "download" with the hourglass icon showing, 
>>>>>> then I get a partial aborted download.
>>>>>>
>>>>>> I am stymied, frustrated, and otherwise unhappy that there does 
>>>>>> not appear to be a fix for this that works.
>>>>>>
>>>>>
>>>>> But the poster will not login with the hidden built-in 
>>>>> Administrator account that has full admin rights that could address 
>>>>> those Windows updates that are not able to install.
>>>>>
>>>>> And the poster will not do a System File Check to see if that may 
>>>>> correct any problems.
>>>>>
>>>>> http://support.microsoft.com/kb/929833
>>>>>
>>>>>
>>>>>
>>>>>
>>>> Hi,
>>>>
>>>> More problems. I read about "Repair Your Computer" and tried to find 
>>>> it with F8 for advanced boot options. I did find it, but when I 
>>>> tried to turn it on, a choice of accounts showed Administrator, and 
>>>> asked for a password, which I never had or used. When I tried going 
>>>> further, I got a message that: "Your account has been disabled. See 
>>>> System Administrator."
>>>
>>>>
>>>> So, I may have an Administrator problem, which prevents me from 
>>>> repairing my updates problem. I know a bit about Windows 
>>>> Administrator stuff, but obviously not enough to solve this problem.
>>>>
>>>
>>>> Can you, or anyone else, help me in this regard?
>>>>
>>>
>>> All you have to do with your current user/admin account is to go to 
>>> Control Panel/Admin Tools/Comp Management/users and groups and select 
>>> the account in question and enable it.
>>>
>>> If the happens to be the built-in Administrator account, then  enable 
>>> it and set a password for it and login with the Administrator account.
>>>
>>> If the Administrator account is not activated, they you need to 
>>> active it. I gave you that link in a previous post.
>>>
>>> IMO, you should to this too, just on GP to see if it corrects a file, 
>>> because a bad file a wrong version may be preventing the updates from 
>>> working as it tries to do something with a possible bad file.
>>>
>>> What do you have to loose at this point?
>>>
>>> http://support.microsoft.com/kb/929833
>> Hi,Mr. Arnold,
>>
>> Thanks again for your help, and please forgive me if I occasionally 
>> get lost. I determined that my account is "Mort" and that it is the 
>> Administrator. It is the account that runs when I turn on the 
>> computer.  I tried the sfc/scannow last week with no help. I tried now 
>> to follow the instructions in your link about Some Windows Vista 
>> Functions May Not Work---. However, Start, All Programs, Accessories, 
>> and then right click on Command Prompt is not possible, as under 
>> Accessories there is no Command Prompt. So, how do I find the Command 
>> Prompt to right click on it?
>>
>> It is frustrating indeed. I have a post-graduate education, know 
>> several languages, am acquainted with the history of computers, and 
>> personally knew Herman Goldstine who developed the Math that made 
>> digital computers possible. Still, this one problem seems so elusive 
>> to a cure.
>>
>> Again, my thanks.
>>
>> Morton
> 
> Hi,
> 
> I typed in Command Prompt under Start, Search, and got the sfc/scannow 
> to work. It found corrupted files, and was unable to fix some of them. 
> It gave me a file where I could see the corrupted files:
> C:Windows/Logs/CBS/CBS.log
> However, when I typed that file into Search and clicked on it, I got a 
> notice Access Denied. I guess that it is that Administrator stuff again.
> 
> Thanks.
> 
> Morton

Hi,

I turned off UAC and got to see the corrupted files in question. There 
must be a few hundred pages of dense files with various names and 
functions.

I guess that I'll take the advice of others and contact Microsoft again 
about help. They previously wanted to charge me for support, but I'll 
tell them that it is for updates.

Thanks again.

Morton

Good. It is a free call

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Morton"  wrote in message news:48ebe6d6$0$5662$607ed4bc@cv.net...
> Morton wrote:
>> Morton wrote:
>>> Mr. Arnold wrote:
>>>>
>>>> "Morton"  wrote in message 
>>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>>> Mr. Arnold wrote:
>>>>>>
>>>>>> "Morton"  wrote in message 
>>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>>> Peter Foldes wrote:
>>>>>>>> Morton
>>>>>>>>
>>>>>>>> It is not done through Windows Update. Here is the Direct link 
>>>>>>>> for that download for Vista  x86 systems
>>>>>>>>
>>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>>>>
>>>>>>>>
>>>>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>>>>> will download to on your C:\
>>>>>>>>
>>>>>>>
>>>>>>> Hi Peter,
>>>>>>>
>>>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>>>> success. I just tried it again, and again no success. What happens 
>>>>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>>>>> the left lower toolbar says, "transferring data from 
>>>>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>>>>> again gave up.(The green bar at the right lower fills to almost 
>>>>>>> full.) If I click on "download" with the hourglass icon showing, >>>>>>> then I get a partial aborted download.
>>>>>>>
>>>>>>> I am stymied, frustrated, and otherwise unhappy that there does 
>>>>>>> not appear to be a fix for this that works.
>>>>>>>
>>>>>>
>>>>>> But the poster will not login with the hidden built-in 
>>>>>> Administrator account that has full admin rights that could address 
>>>>>> those Windows updates that are not able to install.
>>>>>>
>>>>>> And the poster will not do a System File Check to see if that may >>>>>> correct any problems.
>>>>>>
>>>>>> http://support.microsoft.com/kb/929833
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> Hi,
>>>>>
>>>>> More problems. I read about "Repair Your Computer" and tried to find 
>>>>> it with F8 for advanced boot options. I did find it, but when I 
>>>>> tried to turn it on, a choice of accounts showed Administrator, and 
>>>>> asked for a password, which I never had or used. When I tried going 
>>>>> further, I got a message that: "Your account has been disabled. See 
>>>>> System Administrator."
>>>>
>>>>>
>>>>> So, I may have an Administrator problem, which prevents me from 
>>>>> repairing my updates problem. I know a bit about Windows 
>>>>> Administrator stuff, but obviously not enough to solve this problem.
>>>>>
>>>>
>>>>> Can you, or anyone else, help me in this regard?
>>>>>
>>>>
>>>> All you have to do with your current user/admin account is to go to >>>> Control Panel/Admin Tools/Comp Management/users and groups and select 
>>>> the account in question and enable it.
>>>>
>>>> If the happens to be the built-in Administrator account, then  enable 
>>>> it and set a password for it and login with the Administrator account.
>>>>
>>>> If the Administrator account is not activated, they you need to 
>>>> active it. I gave you that link in a previous post.
>>>>
>>>> IMO, you should to this too, just on GP to see if it corrects a file, 
>>>> because a bad file a wrong version may be preventing the updates from 
>>>> working as it tries to do something with a possible bad file.
>>>>
>>>> What do you have to loose at this point?
>>>>
>>>> http://support.microsoft.com/kb/929833
>>> Hi,Mr. Arnold,
>>>
>>> Thanks again for your help, and please forgive me if I occasionally 
>>> get lost. I determined that my account is "Mort" and that it is the 
>>> Administrator. It is the account that runs when I turn on the 
>>> computer.  I tried the sfc/scannow last week with no help. I tried now 
>>> to follow the instructions in your link about Some Windows Vista 
>>> Functions May Not Work---. However, Start, All Programs, Accessories, 
>>> and then right click on Command Prompt is not possible, as under 
>>> Accessories there is no Command Prompt. So, how do I find the Command 
>>> Prompt to right click on it?
>>>
>>> It is frustrating indeed. I have a post-graduate education, know 
>>> several languages, am acquainted with the history of computers, and 
>>> personally knew Herman Goldstine who developed the Math that made 
>>> digital computers possible. Still, this one problem seems so elusive >>> to a cure.
>>>
>>> Again, my thanks.
>>>
>>> Morton
>> 
>> Hi,
>> 
>> I typed in Command Prompt under Start, Search, and got the sfc/scannow 
>> to work. It found corrupted files, and was unable to fix some of them. 
>> It gave me a file where I could see the corrupted files:
>> C:Windows/Logs/CBS/CBS.log
>> However, when I typed that file into Search and clicked on it, I got a 
>> notice Access Denied. I guess that it is that Administrator stuff again.
>> 
>> Thanks.
>> 
>> Morton
> 
> Hi,
> 
> I turned off UAC and got to see the corrupted files in question. There > must be a few hundred pages of dense files with various names and 
> functions.
> 
> I guess that I'll take the advice of others and contact Microsoft again 
> about help. They previously wanted to charge me for support, but I'll 
> tell them that it is for updates.
> 
> Thanks again.
> 
> Morton

"Morton"  wrote in message 
news:48ebe6d6$0$5662$607ed4bc@cv.net...
> Morton wrote:
>> Morton wrote:
>>> Mr. Arnold wrote:
>>>>
>>>> "Morton"  wrote in message 
>>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>>> Mr. Arnold wrote:
>>>>>>
>>>>>> "Morton"  wrote in message 
>>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>>> Peter Foldes wrote:
>>>>>>>> Morton
>>>>>>>>
>>>>>>>> It is not done through Windows Update. Here is the Direct link for 
>>>>>>>> that download for Vista  x86 systems
>>>>>>>>
>>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>>>>>>
>>>>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>>>>> will download to on your C:\
>>>>>>>>
>>>>>>>
>>>>>>> Hi Peter,
>>>>>>>
>>>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>>>> success. I just tried it again, and again no success. What happens 
>>>>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>>>>> the left lower toolbar says, "transferring data from 
>>>>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>>>>> again gave up.(The green bar at the right lower fills to almost 
>>>>>>> full.) If I click on "download" with the hourglass icon showing, 
>>>>>>> then I get a partial aborted download.
>>>>>>>
>>>>>>> I am stymied, frustrated, and otherwise unhappy that there does not 
>>>>>>> appear to be a fix for this that works.
>>>>>>>
>>>>>>
>>>>>> But the poster will not login with the hidden built-in Administrator 
>>>>>> account that has full admin rights that could address those Windows 
>>>>>> updates that are not able to install.
>>>>>>
>>>>>> And the poster will not do a System File Check to see if that may 
>>>>>> correct any problems.
>>>>>>
>>>>>> http://support.microsoft.com/kb/929833
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> Hi,
>>>>>
>>>>> More problems. I read about "Repair Your Computer" and tried to find 
>>>>> it with F8 for advanced boot options. I did find it, but when I tried 
>>>>> to turn it on, a choice of accounts showed Administrator, and asked 
>>>>> for a password, which I never had or used. When I tried going further, 
>>>>> I got a message that: "Your account has been disabled. See System 
>>>>> Administrator."
>>>>
>>>>>
>>>>> So, I may have an Administrator problem, which prevents me from 
>>>>> repairing my updates problem. I know a bit about Windows Administrator 
>>>>> stuff, but obviously not enough to solve this problem.
>>>>>
>>>>
>>>>> Can you, or anyone else, help me in this regard?
>>>>>
>>>>
>>>> All you have to do with your current user/admin account is to go to 
>>>> Control Panel/Admin Tools/Comp Management/users and groups and select 
>>>> the account in question and enable it.
>>>>
>>>> If the happens to be the built-in Administrator account, then  enable 
>>>> it and set a password for it and login with the Administrator account.
>>>>
>>>> If the Administrator account is not activated, they you need to active 
>>>> it. I gave you that link in a previous post.
>>>>
>>>> IMO, you should to this too, just on GP to see if it corrects a file, 
>>>> because a bad file a wrong version may be preventing the updates from 
>>>> working as it tries to do something with a possible bad file.
>>>>
>>>> What do you have to loose at this point?
>>>>
>>>> http://support.microsoft.com/kb/929833
>>> Hi,Mr. Arnold,
>>>
>>> Thanks again for your help, and please forgive me if I occasionally get 
>>> lost. I determined that my account is "Mort" and that it is the 
>>> Administrator. It is the account that runs when I turn on the computer. 
>>> I tried the sfc/scannow last week with no help. I tried now to follow 
>>> the instructions in your link about Some Windows Vista Functions May Not 
>>> Work---. However, Start, All Programs, Accessories, and then right click 
>>> on Command Prompt is not possible, as under Accessories there is no 
>>> Command Prompt. So, how do I find the Command Prompt to right click on 
>>> it?
>>>
>>> It is frustrating indeed. I have a post-graduate education, know several 
>>> languages, am acquainted with the history of computers, and personally 
>>> knew Herman Goldstine who developed the Math that made digital computers 
>>> possible. Still, this one problem seems so elusive to a cure.
>>>
>>> Again, my thanks.
>>>
>>> Morton
>>
>> Hi,
>>
>> I typed in Command Prompt under Start, Search, and got the sfc/scannow to 
>> work. It found corrupted files, and was unable to fix some of them. It 
>> gave me a file where I could see the corrupted files:
>> C:Windows/Logs/CBS/CBS.log
>> However, when I typed that file into Search and clicked on it, I got a 
>> notice Access Denied. I guess that it is that Administrator stuff again.
>>
>> Thanks.
>>
>> Morton
>
> Hi,
>
> I turned off UAC and got to see the corrupted files in question. There 
> must be a few hundred pages of dense files with various names and 
> functions.
>
> I guess that I'll take the advice of others and contact Microsoft again 
> about help. They previously wanted to charge me for support, but I'll tell 
> them that it is for updates.
>

You're wasting your time IMO. I think the O/S has been corrupted badly by 
malware or you started installing non Vista compliant software on the 
machine.

You need to format the HD, reinstall the O/S,  practice safehex as much as 
possible  and try not to install non Vista compliant software on the 
machine, which all of it could have created the condition you have at this 
moment, if you ever want Windows Updates to work again.

http://www.claymania.com/safe-hex.html
http://www.bestvistadownloads.com/

Mr. Arnold wrote:
> 
> "Morton"  wrote in message 
> news:48ebe6d6$0$5662$607ed4bc@cv.net...
>> Morton wrote:
>>> Morton wrote:
>>>> Mr. Arnold wrote:
>>>>>
>>>>> "Morton"  wrote in message 
>>>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>>>> Mr. Arnold wrote:
>>>>>>>
>>>>>>> "Morton"  wrote in message 
>>>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>>>> Peter Foldes wrote:
>>>>>>>>> Morton
>>>>>>>>>
>>>>>>>>> It is not done through Windows Update. Here is the Direct link 
>>>>>>>>> for that download for Vista  x86 systems
>>>>>>>>>
>>>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Let us know how you made out. Make sure you take a note where 
>>>>>>>>> it will download to on your C:\
>>>>>>>>>
>>>>>>>>
>>>>>>>> Hi Peter,
>>>>>>>>
>>>>>>>> Thanks for your nice reply. I had already tried that link, 
>>>>>>>> without success. I just tried it again, and again no success. 
>>>>>>>> What happens is that the hourglass icon appears next to the 
>>>>>>>> pointer arrow, and the left lower toolbar says, "transferring 
>>>>>>>> data from c.microsoft.com." This continues for 15 minutes, at 
>>>>>>>> which point I again gave up.(The green bar at the right lower 
>>>>>>>> fills to almost full.) If I click on "download" with the 
>>>>>>>> hourglass icon showing, then I get a partial aborted download.
>>>>>>>>
>>>>>>>> I am stymied, frustrated, and otherwise unhappy that there does 
>>>>>>>> not appear to be a fix for this that works.
>>>>>>>>
>>>>>>>
>>>>>>> But the poster will not login with the hidden built-in 
>>>>>>> Administrator account that has full admin rights that could 
>>>>>>> address those Windows updates that are not able to install.
>>>>>>>
>>>>>>> And the poster will not do a System File Check to see if that may 
>>>>>>> correct any problems.
>>>>>>>
>>>>>>> http://support.microsoft.com/kb/929833
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> More problems. I read about "Repair Your Computer" and tried to 
>>>>>> find it with F8 for advanced boot options. I did find it, but when 
>>>>>> I tried to turn it on, a choice of accounts showed Administrator, 
>>>>>> and asked for a password, which I never had or used. When I tried 
>>>>>> going further, I got a message that: "Your account has been 
>>>>>> disabled. See System Administrator."
>>>>>
>>>>>>
>>>>>> So, I may have an Administrator problem, which prevents me from 
>>>>>> repairing my updates problem. I know a bit about Windows 
>>>>>> Administrator stuff, but obviously not enough to solve this problem.
>>>>>>
>>>>>
>>>>>> Can you, or anyone else, help me in this regard?
>>>>>>
>>>>>
>>>>> All you have to do with your current user/admin account is to go to 
>>>>> Control Panel/Admin Tools/Comp Management/users and groups and 
>>>>> select the account in question and enable it.
>>>>>
>>>>> If the happens to be the built-in Administrator account, then  
>>>>> enable it and set a password for it and login with the 
>>>>> Administrator account.
>>>>>
>>>>> If the Administrator account is not activated, they you need to 
>>>>> active it. I gave you that link in a previous post.
>>>>>
>>>>> IMO, you should to this too, just on GP to see if it corrects a 
>>>>> file, because a bad file a wrong version may be preventing the 
>>>>> updates from working as it tries to do something with a possible 
>>>>> bad file.
>>>>>
>>>>> What do you have to loose at this point?
>>>>>
>>>>> http://support.microsoft.com/kb/929833
>>>> Hi,Mr. Arnold,
>>>>
>>>> Thanks again for your help, and please forgive me if I occasionally 
>>>> get lost. I determined that my account is "Mort" and that it is the 
>>>> Administrator. It is the account that runs when I turn on the 
>>>> computer. I tried the sfc/scannow last week with no help. I tried 
>>>> now to follow the instructions in your link about Some Windows Vista 
>>>> Functions May Not Work---. However, Start, All Programs, 
>>>> Accessories, and then right click on Command Prompt is not possible, 
>>>> as under Accessories there is no Command Prompt. So, how do I find 
>>>> the Command Prompt to right click on it?
>>>>
>>>> It is frustrating indeed. I have a post-graduate education, know 
>>>> several languages, am acquainted with the history of computers, and 
>>>> personally knew Herman Goldstine who developed the Math that made 
>>>> digital computers possible. Still, this one problem seems so elusive 
>>>> to a cure.
>>>>
>>>> Again, my thanks.
>>>>
>>>> Morton
>>>
>>> Hi,
>>>
>>> I typed in Command Prompt under Start, Search, and got the 
>>> sfc/scannow to work. It found corrupted files, and was unable to fix 
>>> some of them. It gave me a file where I could see the corrupted files:
>>> C:Windows/Logs/CBS/CBS.log
>>> However, when I typed that file into Search and clicked on it, I got 
>>> a notice Access Denied. I guess that it is that Administrator stuff 
>>> again.
>>>
>>> Thanks.
>>>
>>> Morton
>>
>> Hi,
>>
>> I turned off UAC and got to see the corrupted files in question. There 
>> must be a few hundred pages of dense files with various names and 
>> functions.
>>
>> I guess that I'll take the advice of others and contact Microsoft 
>> again about help. They previously wanted to charge me for support, but 
>> I'll tell them that it is for updates.
>>
> 
> You're wasting your time IMO. I think the O/S has been corrupted badly 
> by malware or you started installing non Vista compliant software on the 
> machine.
> 
> You need to format the HD, reinstall the O/S,  practice safehex as much 
> as possible  and try not to install non Vista compliant software on the 
> machine, which all of it could have created the condition you have at 
> this moment, if you ever want Windows Updates to work again.
> 
> http://www.claymania.com/safe-hex.html
> http://www.bestvistadownloads.com/
> 
> 
> 
Thanks for your opinion. I tried to be careful. A few weeks ago, my 
laptop did not start at all. I sent it to Toshiba Factory Service for a 
flat fee of $425 including 2-way shipping. They said that my BIOS was 
corrupted, and they "fixed" it. Since I got the unit back from Toshiba, 
I have had this update problem and a few others. If Microsoft does not 
help, then I'll ask Toshiba if their (expensive)repair carries a 
warranty. If yes, then maybe they will fix it, even if it means 
reinstalling the O.S..

Again, thanks for all the help.

Morton

"Morton"  wrote in message 
news:48ed2534$0$4975$607ed4bc@cv.net...
> Mr. Arnold wrote:
>>
>> "Morton"  wrote in message 
>> news:48ebe6d6$0$5662$607ed4bc@cv.net...
>>> Morton wrote:
>>>> Morton wrote:
>>>>> Mr. Arnold wrote:
>>>>>>
>>>>>> "Morton"  wrote in message 
>>>>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>>>>> Mr. Arnold wrote:
>>>>>>>>
>>>>>>>> "Morton"  wrote in message 
>>>>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>>>>> Peter Foldes wrote:
>>>>>>>>>> Morton
>>>>>>>>>>
>>>>>>>>>> It is not done through Windows Update. Here is the Direct link 
>>>>>>>>>> for that download for Vista  x86 systems
>>>>>>>>>>
>>>>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
>>>>>>>>>>
>>>>>>>>>> Let us know how you made out. Make sure you take a note where it 
>>>>>>>>>> will download to on your C:\
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Peter,
>>>>>>>>>
>>>>>>>>> Thanks for your nice reply. I had already tried that link, without 
>>>>>>>>> success. I just tried it again, and again no success. What happens 
>>>>>>>>> is that the hourglass icon appears next to the pointer arrow, and 
>>>>>>>>> the left lower toolbar says, "transferring data from 
>>>>>>>>> c.microsoft.com." This continues for 15 minutes, at which point I 
>>>>>>>>> again gave up.(The green bar at the right lower fills to almost 
>>>>>>>>> full.) If I click on "download" with the hourglass icon showing, 
>>>>>>>>> then I get a partial aborted download.
>>>>>>>>>
>>>>>>>>> I am stymied, frustrated, and otherwise unhappy that there does 
>>>>>>>>> not appear to be a fix for this that works.
>>>>>>>>>
>>>>>>>>
>>>>>>>> But the poster will not login with the hidden built-in 
>>>>>>>> Administrator account that has full admin rights that could address 
>>>>>>>> those Windows updates that are not able to install.
>>>>>>>>
>>>>>>>> And the poster will not do a System File Check to see if that may 
>>>>>>>> correct any problems.
>>>>>>>>
>>>>>>>> http://support.microsoft.com/kb/929833
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> More problems. I read about "Repair Your Computer" and tried to find 
>>>>>>> it with F8 for advanced boot options. I did find it, but when I 
>>>>>>> tried to turn it on, a choice of accounts showed Administrator, and 
>>>>>>> asked for a password, which I never had or used. When I tried going 
>>>>>>> further, I got a message that: "Your account has been disabled. See 
>>>>>>> System Administrator."
>>>>>>
>>>>>>>
>>>>>>> So, I may have an Administrator problem, which prevents me from 
>>>>>>> repairing my updates problem. I know a bit about Windows 
>>>>>>> Administrator stuff, but obviously not enough to solve this problem.
>>>>>>>
>>>>>>
>>>>>>> Can you, or anyone else, help me in this regard?
>>>>>>>
>>>>>>
>>>>>> All you have to do with your current user/admin account is to go to 
>>>>>> Control Panel/Admin Tools/Comp Management/users and groups and select 
>>>>>> the account in question and enable it.
>>>>>>
>>>>>> If the happens to be the built-in Administrator account, then  enable 
>>>>>> it and set a password for it and login with the Administrator 
>>>>>> account.
>>>>>>
>>>>>> If the Administrator account is not activated, they you need to 
>>>>>> active it. I gave you that link in a previous post.
>>>>>>
>>>>>> IMO, you should to this too, just on GP to see if it corrects a file, 
>>>>>> because a bad file a wrong version may be preventing the updates from 
>>>>>> working as it tries to do something with a possible bad file.
>>>>>>
>>>>>> What do you have to loose at this point?
>>>>>>
>>>>>> http://support.microsoft.com/kb/929833
>>>>> Hi,Mr. Arnold,
>>>>>
>>>>> Thanks again for your help, and please forgive me if I occasionally 
>>>>> get lost. I determined that my account is "Mort" and that it is the 
>>>>> Administrator. It is the account that runs when I turn on the 
>>>>> computer. I tried the sfc/scannow last week with no help. I tried now 
>>>>> to follow the instructions in your link about Some Windows Vista 
>>>>> Functions May Not Work---. However, Start, All Programs, Accessories, 
>>>>> and then right click on Command Prompt is not possible, as under 
>>>>> Accessories there is no Command Prompt. So, how do I find the Command 
>>>>> Prompt to right click on it?
>>>>>
>>>>> It is frustrating indeed. I have a post-graduate education, know 
>>>>> several languages, am acquainted with the history of computers, and 
>>>>> personally knew Herman Goldstine who developed the Math that made 
>>>>> digital computers possible. Still, this one problem seems so elusive 
>>>>> to a cure.
>>>>>
>>>>> Again, my thanks.
>>>>>
>>>>> Morton
>>>>
>>>> Hi,
>>>>
>>>> I typed in Command Prompt under Start, Search, and got the sfc/scannow 
>>>> to work. It found corrupted files, and was unable to fix some of them. 
>>>> It gave me a file where I could see the corrupted files:
>>>> C:Windows/Logs/CBS/CBS.log
>>>> However, when I typed that file into Search and clicked on it, I got a 
>>>> notice Access Denied. I guess that it is that Administrator stuff 
>>>> again.
>>>>
>>>> Thanks.
>>>>
>>>> Morton
>>>
>>> Hi,
>>>
>>> I turned off UAC and got to see the corrupted files in question. There 
>>> must be a few hundred pages of dense files with various names and 
>>> functions.
>>>
>>> I guess that I'll take the advice of others and contact Microsoft again 
>>> about help. They previously wanted to charge me for support, but I'll 
>>> tell them that it is for updates.
>>>
>>
>> You're wasting your time IMO. I think the O/S has been corrupted badly by 
>> malware or you started installing non Vista compliant software on the 
>> machine.
>>
>> You need to format the HD, reinstall the O/S,  practice safehex as much 
>> as possible  and try not to install non Vista compliant software on the 
>> machine, which all of it could have created the condition you have at 
>> this moment, if you ever want Windows Updates to work again.
>>
>> http://www.claymania.com/safe-hex.html
>> http://www.bestvistadownloads.com/
>>
>>
>>
> Thanks for your opinion. I tried to be careful. A few weeks ago, my laptop 
> did not start at all. I sent it to Toshiba Factory Service for a flat fee 
> of $425 including 2-way shipping. They said that my BIOS was corrupted, 
> and they "fixed" it. Since I got the unit back from Toshiba, I have had 
> this update problem and a few others. If Microsoft does not help, then 
> I'll ask Toshiba if their (expensive)repair carries a warranty. If yes, 
> then maybe they will fix it, even if it means reinstalling the O.S..
>
> Again, thanks for all the help.
>

Maybe, the next time you get a computer, maybe from a retail store, you'll 
consider getting an extended warrantee. I have had to send a laptop back a 
couple of times, once when I spilled water on the keyboard, and the other 
time was the machine would loose power. It didn't cost me a dime for 
shipping or anything else. It cost me a couple hundred dollars for the 3 
year plan, which can be extended.  It beats paying $425 a shot. :)

Morton wrote:
> Mr. Arnold wrote:
>>
>> "Morton"  wrote in message 
>> news:48ebe6d6$0$5662$607ed4bc@cv.net...
>>> Morton wrote:
>>>> Morton wrote:
>>>>> Mr. Arnold wrote:
>>>>>>
>>>>>> "Morton"  wrote in message 
>>>>>> news:48eb6b20$0$5629$607ed4bc@cv.net...
>>>>>>> Mr. Arnold wrote:
>>>>>>>>
>>>>>>>> "Morton"  wrote in message 
>>>>>>>> news:48eabb10$0$4966$607ed4bc@cv.net...
>>>>>>>>> Peter Foldes wrote:
>>>>>>>>>> Morton
>>>>>>>>>>
>>>>>>>>>> It is not done through Windows Update. Here is the Direct link 
>>>>>>>>>> for that download for Vista  x86 systems
>>>>>>>>>>
>>>>>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en 
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Let us know how you made out. Make sure you take a note where 
>>>>>>>>>> it will download to on your C:\
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Peter,
>>>>>>>>>
>>>>>>>>> Thanks for your nice reply. I had already tried that link, 
>>>>>>>>> without success. I just tried it again, and again no success. 
>>>>>>>>> What happens is that the hourglass icon appears next to the 
>>>>>>>>> pointer arrow, and the left lower toolbar says, "transferring 
>>>>>>>>> data from c.microsoft.com." This continues for 15 minutes, at 
>>>>>>>>> which point I again gave up.(The green bar at the right lower 
>>>>>>>>> fills to almost full.) If I click on "download" with the 
>>>>>>>>> hourglass icon showing, then I get a partial aborted download.
>>>>>>>>>
>>>>>>>>> I am stymied, frustrated, and otherwise unhappy that there does 
>>>>>>>>> not appear to be a fix for this that works.
>>>>>>>>>
>>>>>>>>
>>>>>>>> But the poster will not login with the hidden built-in 
>>>>>>>> Administrator account that has full admin rights that could 
>>>>>>>> address those Windows updates that are not able to install.
>>>>>>>>
>>>>>>>> And the poster will not do a System File Check to see if that 
>>>>>>>> may correct any problems.
>>>>>>>>
>>>>>>>> http://support.microsoft.com/kb/929833
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> More problems. I read about "Repair Your Computer" and tried to 
>>>>>>> find it with F8 for advanced boot options. I did find it, but 
>>>>>>> when I tried to turn it on, a choice of accounts showed 
>>>>>>> Administrator, and asked for a password, which I never had or 
>>>>>>> used. When I tried going further, I got a message that: "Your 
>>>>>>> account has been disabled. See System Administrator."
>>>>>>
>>>>>>>
>>>>>>> So, I may have an Administrator problem, which prevents me from 
>>>>>>> repairing my updates problem. I know a bit about Windows 
>>>>>>> Administrator stuff, but obviously not enough to solve this problem.
>>>>>>>
>>>>>>
>>>>>>> Can you, or anyone else, help me in this regard?
>>>>>>>
>>>>>>
>>>>>> All you have to do with your current user/admin account is to go 
>>>>>> to Control Panel/Admin Tools/Comp Management/users and groups and 
>>>>>> select the account in question and enable it.
>>>>>>
>>>>>> If the happens to be the built-in Administrator account, then  
>>>>>> enable it and set a password for it and login with the 
>>>>>> Administrator account.
>>>>>>
>>>>>> If the Administrator account is not activated, they you need to 
>>>>>> active it. I gave you that link in a previous post.
>>>>>>
>>>>>> IMO, you should to this too, just on GP to see if it corrects a 
>>>>>> file, because a bad file a wrong version may be preventing the 
>>>>>> updates from working as it tries to do something with a possible 
>>>>>> bad file.
>>>>>>
>>>>>> What do you have to loose at this point?
>>>>>>
>>>>>> http://support.microsoft.com/kb/929833
>>>>> Hi,Mr. Arnold,
>>>>>
>>>>> Thanks again for your help, and please forgive me if I occasionally 
>>>>> get lost. I determined that my account is "Mort" and that it is the 
>>>>> Administrator. It is the account that runs when I turn on the 
>>>>> computer. I tried the sfc/scannow last week with no help. I tried 
>>>>> now to follow the instructions in your link about Some Windows 
>>>>> Vista Functions May Not Work---. However, Start, All Programs, 
>>>>> Accessories, and then right click on Command Prompt is not 
>>>>> possible, as under Accessories there is no Command Prompt. So, how 
>>>>> do I find the Command Prompt to right click on it?
>>>>>
>>>>> It is frustrating indeed. I have a post-graduate education, know 
>>>>> several languages, am acquainted with the history of computers, and 
>>>>> personally knew Herman Goldstine who developed the Math that made 
>>>>> digital computers possible. Still, this one problem seems so 
>>>>> elusive to a cure.
>>>>>
>>>>> Again, my thanks.
>>>>>
>>>>> Morton
>>>>
>>>> Hi,
>>>>
>>>> I typed in Command Prompt under Start, Search, and got the 
>>>> sfc/scannow to work. It found corrupted files, and was unable to fix 
>>>> some of them. It gave me a file where I could see the corrupted files:
>>>> C:Windows/Logs/CBS/CBS.log
>>>> However, when I typed that file into Search and clicked on it, I got 
>>>> a notice Access Denied. I guess that it is that Administrator stuff 
>>>> again.
>>>>
>>>> Thanks.
>>>>
>>>> Morton
>>>
>>> Hi,
>>>
>>> I turned off UAC and got to see the corrupted files in question. 
>>> There must be a few hundred pages of dense files with various names 
>>> and functions.
>>>
>>> I guess that I'll take the advice of others and contact Microsoft 
>>> again about help. They previously wanted to charge me for support, 
>>> but I'll tell them that it is for updates.
>>>
>>
>> You're wasting your time IMO. I think the O/S has been corrupted badly 
>> by malware or you started installing non Vista compliant software on 
>> the machine.
>>
>> You need to format the HD, reinstall the O/S,  practice safehex as 
>> much as possible  and try not to install non Vista compliant software 
>> on the machine, which all of it could have created the condition you 
>> have at this moment, if you ever want Windows Updates to work again.
>>
>> http://www.claymania.com/safe-hex.html
>> http://www.bestvistadownloads.com/
>>
>>
>>
> Thanks for your opinion. I tried to be careful. A few weeks ago, my 
> laptop did not start at all. I sent it to Toshiba Factory Service for a 
> flat fee of $425 including 2-way shipping. They said that my BIOS was 
> corrupted, and they "fixed" it. Since I got the unit back from Toshiba, 
> I have had this update problem and a few others. If Microsoft does not 
> help, then I'll ask Toshiba if their (expensive)repair carries a 
> warranty. If yes, then maybe they will fix it, even if it means 
> reinstalling the O.S..
> 
> Again, thanks for all the help.
> 
> Morton
Hi Again,

I read in another newsgroup that the following will solve the 800B0100 
update error problem:
Delete the contents of C:/Windows/SoftwareDistribution/Download.
Well, I did that deletion, and yes the error 800B0100 no longer appears.
Unfortunately, I still can't get my Vista Home Premium updates, because 
now I have a new error code: 80072EFD. I seem to have exchanged one 
error for another. The net is full of reports of these errors, but no 
solutions. It is very frustrating.

Thanks.
Morton

> Hi Again,
>
> I read in another newsgroup that the following will solve the 800B0100 
> update error problem:
> Delete the contents of C:/Windows/SoftwareDistribution/Download.
> Well, I did that deletion, and yes the error 800B0100 no longer appears.
> Unfortunately, I still can't get my Vista Home Premium updates, because 
> now I have a new error code: 80072EFD. I seem to have exchanged one error 
> for another. The net is full of reports of these errors, but no solutions. 
> It is very frustrating.
>

LOL, I am laughing with you not at you. Of course, all of this could still 
be due to the corruption of O/S files, right? I would have nipped this in 
the bud long ago and just would have formatted the HD and reinstalled the 
O/S.