Windows Vista ran an automatic update (i have it set to 'ask'??????) so I have no idea what update ran. When asked to restart, I did. Now my screen is blank. What do I do now? Thanks, Annie~
I manually shut down and restarted. On a black screen, lots of strings of letters and numbers ran across the screen. Then the computer 'did' start OK. I checked to see what updates ran, mostly security. One that failed was: Windows Update software 7.2.6001.784 Installation status: Failed Error details: Code 80070002 Update type: Important Any advice?
On Aug 18, 6:10 pm, Annie wrote: > Windows Vista ran an automatic update (i have it set to 'ask'??????) so I > have no idea what update ran. When asked to restart, I did. Now my screen > is blank. > > What do I do now? Do another restart
On Mon, 18 Aug 2008 16:25:02 -0700, Annie wrote: >I manually shut down and restarted. On a black screen, lots of strings of >letters and numbers ran across the screen. Then the computer 'did' start OK. > >I checked to see what updates ran, mostly security. One that failed was: > >Windows Update software 7.2.6001.784 > >Installation status: Failed > >Error details: Code 80070002 > >Update type: Important > >Any advice? As you already learned... restarting sometimes fixes all. So does an attempt to reinstall an update. If it doesn't... find a way to manually download it and install it. Or attempt to install it in Safe Mode.
On Mon, 18 Aug 2008 18:31:53 -0500, Paul Montgomery wrote: > >As you already learned... restarting sometimes fixes all. > >So does an attempt to reinstall an update. > >If it doesn't... find a way to manually download it and install it. Download instructions are deep in this: http://support.microsoft.com/kb/949104 >Or attempt to install it in Safe Mode.
Done. Thanks, Paul. Will try to redownload the failed update. :) "Paul Montgomery" wrote: > On Aug 18, 6:10 pm, Annie wrote: > > Windows Vista ran an automatic update (i have it set to 'ask'??????) so I > > have no idea what update ran. When asked to restart, I did. Now my screen > > is blank. > > > > What do I do now? > > Do another restart >
Paul Montgomery wrote: > On Aug 18, 6:10 pm, Annie wrote: > >> Windows Vista ran an automatic update (i have it set to 'ask'??????) so I >> have no idea what update ran. When asked to restart, I did. Now my screen >> is blank. >> >> What do I do now? >> > > Do another restart > Install Ubuntu dual boot. I did and almost never boot windows.
Still trying to find the answer to the problem. However you can escape the the problem with task manager - shift control delete & end the blank page. kymbo
