Remote Access Problem -- Wrong Logon Screen on Vista Client   

Been experiencing a weird problem the last couple weeks after 6+months of 
easy remote access to my Vista client via my Windows Home Server. It started 
when I was using a remote connection on 6/19 and an update came through as I 
was actively using it. The connection "broke" and I went to log back in. 
Problem is that I no longer see my usual Vista log-in screen!

I can properly log in to the MSS server, access Photo WebShare, see photos 
in WHIIST, see a (very preliminary) ASP.NET web page, log in to the server, 
access shared files and "see" my list of clients. BUT, when I try to access 
the Vista client (the only one that can be remotely accessed) I do not see my 
normal log-in screen when I am remote. If I go in locally using the IP 
address (http://192.168.1.xxx) then all is normal.

Normally I would see a screen giving me two userids to choose from: John1 & 
John2. (Guest is disabled, John1 has Administrative privileges, John2 does 
not.) This is what I see on a local/IP connection but if I go in remotely (or 
through a loop-back) with the name then I see "Administrator" and "Other". 
When I go to the other selection I am allowed to enter name and ID but 
nothing works. Using John1 I get "invalid password" errors. Using John2 I get 
messages telling me it is not in the correct group for remote access. I 
created a John3 ID (administrative) to see if that would work, but it doesn't.

Initially I thought it was something in the Vista user setups but that makes 
no sense as I can get in locally with IP addressing. I do not see anything 
obvious blocked in my Firewall (Windows Live OneCare) of in my router 
(Linksys WRT-54G v1.1) but those are my current areas of focus.

It is almost like I am trying to log into a different client than my own.

And it is definitely frustrating.

Anyone know what's going on here?

 (This is also posted 
athttp://www.mediasmartserver.net/forums/viewtopic.php?t=1661 )

date: Sat, 5 Jul 2008 15:21:01 -0700   author:   JohnBick

Re: Remote Access Problem -- Wrong Logon Screen on Vista Client   

I would try turning off remote access settings on the Vista client, then 
restart and turn it back on, to toggle the setting to on, if the update 
changed it. Control Panel, System, Tasks pane, "Remote Settings" link. 
Uncheck, apply, restart, recheck, apply

-- 
Please use the Communities guidelines when posting. 
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"JohnBick"  wrote in message 
news:0E39E850-56E8-4392-8F3E-6365AB1682EB@microsoft.com...
> Been experiencing a weird problem the last couple weeks after 6+months of
> easy remote access to my Vista client via my Windows Home Server. It 
> started
> when I was using a remote connection on 6/19 and an update came through as 
> I
> was actively using it. The connection "broke" and I went to log back in.
> Problem is that I no longer see my usual Vista log-in screen!
>
> I can properly log in to the MSS server, access Photo WebShare, see photos
> in WHIIST, see a (very preliminary) ASP.NET web page, log in to the 
> server,
> access shared files and "see" my list of clients. BUT, when I try to 
> access
> the Vista client (the only one that can be remotely accessed) I do not see 
> my
> normal log-in screen when I am remote. If I go in locally using the IP
> address (http://192.168.1.xxx) then all is normal.
>
> Normally I would see a screen giving me two userids to choose from: John1 
> &
> John2. (Guest is disabled, John1 has Administrative privileges, John2 does
> not.) This is what I see on a local/IP connection but if I go in remotely 
> (or
> through a loop-back) with the name then I see "Administrator" and "Other".
> When I go to the other selection I am allowed to enter name and ID but
> nothing works. Using John1 I get "invalid password" errors. Using John2 I 
> get
> messages telling me it is not in the correct group for remote access. I
> created a John3 ID (administrative) to see if that would work, but it 
> doesn't.
>
> Initially I thought it was something in the Vista user setups but that 
> makes
> no sense as I can get in locally with IP addressing. I do not see anything
> obvious blocked in my Firewall (Windows Live OneCare) of in my router
> (Linksys WRT-54G v1.1) but those are my current areas of focus.
>
> It is almost like I am trying to log into a different client than my own.
>
> And it is definitely frustrating.
>
> Anyone know what's going on here?
>
> (This is also posted
> athttp://www.mediasmartserver.net/forums/viewtopic.php?t=1661 )

date: Sat, 5 Jul 2008 17:36:24 -0500   author:   Mark L. Ferguson

Re: Remote Access Problem -- Wrong Logon Screen on Vista Client   

Thanks, Mark! That got me part way -- the least important 2/3, but making 
progress! (I did need a restart after the re-enabling of the setting -- no 
big deal.)

Unfortunately only the John2 and John3 UserIDs can log on remotely at this 
point, not the one I really need - John1. (FYI, this was the one in use at 
the time of that update -- essentially the only UserID that is used on this 
computer.) 

Thinking there must be another "stuck" setting somewhere, this time one 
unique to the UserID rather than at the system level. Looked around for a 
while but have not found anything yet. Any further ideas, Mark? 

"Mark L. Ferguson" wrote:

> I would try turning off remote access settings on the Vista client, then 
> restart and turn it back on, to toggle the setting to on, if the update 
> changed it. Control Panel, System, Tasks pane, "Remote Settings" link. 
> Uncheck, apply, restart, recheck, apply
> 
> -- 
> Please use the Communities guidelines when posting. 
> http://www.microsoft.com/wn3/locales/help/help_en-us.htm
> Mark L. Ferguson MS-MVP
> https://mvp.support.microsoft.com/profile/Mark.Ferguson
> 
> "JohnBick"  wrote in message 
> news:0E39E850-56E8-4392-8F3E-6365AB1682EB@microsoft.com...
> > Been experiencing a weird problem the last couple weeks after 6+months of
> > easy remote access to my Vista client via my Windows Home Server. It 
> > started
> > when I was using a remote connection on 6/19 and an update came through as 
> > I
> > was actively using it. The connection "broke" and I went to log back in.
> > Problem is that I no longer see my usual Vista log-in screen!
> >
> > I can properly log in to the MSS server, access Photo WebShare, see photos
> > in WHIIST, see a (very preliminary) ASP.NET web page, log in to the 
> > server,
> > access shared files and "see" my list of clients. BUT, when I try to 
> > access
> > the Vista client (the only one that can be remotely accessed) I do not see 
> > my
> > normal log-in screen when I am remote. If I go in locally using the IP
> > address (http://192.168.1.xxx) then all is normal.
> >
> > Normally I would see a screen giving me two userids to choose from: John1 
> > &
> > John2. (Guest is disabled, John1 has Administrative privileges, John2 does
> > not.) This is what I see on a local/IP connection but if I go in remotely 
> > (or
> > through a loop-back) with the name then I see "Administrator" and "Other".
> > When I go to the other selection I am allowed to enter name and ID but
> > nothing works. Using John1 I get "invalid password" errors. Using John2 I 
> > get
> > messages telling me it is not in the correct group for remote access. I
> > created a John3 ID (administrative) to see if that would work, but it 
> > doesn't.
> >
> > Initially I thought it was something in the Vista user setups but that 
> > makes
> > no sense as I can get in locally with IP addressing. I do not see anything
> > obvious blocked in my Firewall (Windows Live OneCare) of in my router
> > (Linksys WRT-54G v1.1) but those are my current areas of focus.
> >
> > It is almost like I am trying to log into a different client than my own.
> >
> > And it is definitely frustrating.
> >
> > Anyone know what's going on here?
> >
> > (This is also posted
> > athttp://www.mediasmartserver.net/forums/viewtopic.php?t=1661 ) 
>

date: Sat, 5 Jul 2008 19:25:01 -0700   author:   JohnBick

Re: Remote Access Problem -- Wrong Logon Screen on Vista Client   

Hi,
I think you need to check that your John1 User is still a member of the 
'Remote Desktop Users' Group. To do that you will probably need to Log on 
locally to that administrator account and then go to the Computer Management 
App. From there expand the Local User and Groups and select Users. Then 
right click on your John1 account in the left hand pane and select 
properties. Now under the Member Of tab check whether you have the 'Remote 
Desktop Users' Group showing in the list. If not click the Add button and 
add that group. You will then need to reboot the system to make sure the new 
setting takes, but after that you should then be able to log in to the John1 
account remotely.

HTH,

Jonathan.
Technical Director,
PQSA Services.



"JohnBick"  wrote in message 
news:75CD0945-C28F-4EFA-8016-9ECC25F9F8FE@microsoft.com...
> Thanks, Mark! That got me part way -- the least important 2/3, but making
> progress! (I did need a restart after the re-enabling of the setting -- no
> big deal.)
>
> Unfortunately only the John2 and John3 UserIDs can log on remotely at this
> point, not the one I really need - John1. (FYI, this was the one in use at
> the time of that update -- essentially the only UserID that is used on 
> this
> computer.)
>
> Thinking there must be another "stuck" setting somewhere, this time one
> unique to the UserID rather than at the system level. Looked around for a
> while but have not found anything yet. Any further ideas, Mark?
>
> "Mark L. Ferguson" wrote:
>
>> I would try turning off remote access settings on the Vista client, then
>> restart and turn it back on, to toggle the setting to on, if the update
>> changed it. Control Panel, System, Tasks pane, "Remote Settings" link.
>> Uncheck, apply, restart, recheck, apply
>>
>> -- 
>> Please use the Communities guidelines when posting.
>> http://www.microsoft.com/wn3/locales/help/help_en-us.htm
>> Mark L. Ferguson MS-MVP
>> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>>
>> "JohnBick"  wrote in message
>> news:0E39E850-56E8-4392-8F3E-6365AB1682EB@microsoft.com...
>> > Been experiencing a weird problem the last couple weeks after 6+months 
>> > of
>> > easy remote access to my Vista client via my Windows Home Server. It
>> > started
>> > when I was using a remote connection on 6/19 and an update came through 
>> > as
>> > I
>> > was actively using it. The connection "broke" and I went to log back 
>> > in.
>> > Problem is that I no longer see my usual Vista log-in screen!
>> >
>> > I can properly log in to the MSS server, access Photo WebShare, see 
>> > photos
>> > in WHIIST, see a (very preliminary) ASP.NET web page, log in to the
>> > server,
>> > access shared files and "see" my list of clients. BUT, when I try to
>> > access
>> > the Vista client (the only one that can be remotely accessed) I do not 
>> > see
>> > my
>> > normal log-in screen when I am remote. If I go in locally using the IP
>> > address (http://192.168.1.xxx) then all is normal.
>> >
>> > Normally I would see a screen giving me two userids to choose from: 
>> > John1
>> > &
>> > John2. (Guest is disabled, John1 has Administrative privileges, John2 
>> > does
>> > not.) This is what I see on a local/IP connection but if I go in 
>> > remotely
>> > (or
>> > through a loop-back) with the name then I see "Administrator" and 
>> > "Other".
>> > When I go to the other selection I am allowed to enter name and ID but
>> > nothing works. Using John1 I get "invalid password" errors. Using John2 
>> > I
>> > get
>> > messages telling me it is not in the correct group for remote access. I
>> > created a John3 ID (administrative) to see if that would work, but it
>> > doesn't.
>> >
>> > Initially I thought it was something in the Vista user setups but that
>> > makes
>> > no sense as I can get in locally with IP addressing. I do not see 
>> > anything
>> > obvious blocked in my Firewall (Windows Live OneCare) of in my router
>> > (Linksys WRT-54G v1.1) but those are my current areas of focus.
>> >
>> > It is almost like I am trying to log into a different client than my 
>> > own.
>> >
>> > And it is definitely frustrating.
>> >
>> > Anyone know what's going on here?
>> >
>> > (This is also posted
>> > athttp://www.mediasmartserver.net/forums/viewtopic.php?t=1661 )
>>

date: Sun, 6 Jul 2008 11:18:12 +0530   author:   Jonathan R. Portwood

Re: Remote Access Problem -- Wrong Logon Screen on Vista Client   

Jonathan: Thanks for your reply and insight into the problem. For some reason 
I had not thought to look at that section in Computer Management -- should 
have, but it took your reminder to look there. (I had been under the 
impression that users that had Administrative access were automatically 
allowed Remote Access, but that really was the key once I had fixed the 
problem that Mark pointed out.)

I did have one further anomally in this: The "Name" and the "Full Name" for 
John1 were different. The "Name" was actually "BICK" and the "Full Name" was 
"John1". I could not find a way to add John1 to the group, but did get BICK 
in there. At that point BICK worked and John1 still had problems. (Had worked 
before.) So I took the easy way out and renamed BICK to John1 (making the two 
names the same). Remote now seems to work just fine and it does not seem to 
be a problem for my Windows Home Server so I believe I am OK, unless 
something else depended on that other name, 

For education and future reference, how could I have gotten John1 to work 
without renaming BICK? 

Mark/Jonathan: Thanks again to both of you! 

...JohnBick

"Jonathan R. Portwood" wrote:

> Hi,
> I think you need to check that your John1 User is still a member of the 
> 'Remote Desktop Users' Group. To do that you will probably need to Log on 
> locally to that administrator account and then go to the Computer Management 
> App. From there expand the Local User and Groups and select Users. Then 
> right click on your John1 account in the left hand pane and select 
> properties. Now under the Member Of tab check whether you have the 'Remote 
> Desktop Users' Group showing in the list. If not click the Add button and 
> add that group. You will then need to reboot the system to make sure the new 
> setting takes, but after that you should then be able to log in to the John1 
> account remotely.
> 
> HTH,
> 
> Jonathan.
> Technical Director,
> PQSA Services.
> 
> 
> 
> "JohnBick"  wrote in message 
> news:75CD0945-C28F-4EFA-8016-9ECC25F9F8FE@microsoft.com...
> > Thanks, Mark! That got me part way -- the least important 2/3, but making
> > progress! (I did need a restart after the re-enabling of the setting -- no
> > big deal.)
> >
> > Unfortunately only the John2 and John3 UserIDs can log on remotely at this
> > point, not the one I really need - John1. (FYI, this was the one in use at
> > the time of that update -- essentially the only UserID that is used on 
> > this
> > computer.)
> >
> > Thinking there must be another "stuck" setting somewhere, this time one
> > unique to the UserID rather than at the system level. Looked around for a
> > while but have not found anything yet. Any further ideas, Mark?
> >
> > "Mark L. Ferguson" wrote:
> >
> >> I would try turning off remote access settings on the Vista client, then
> >> restart and turn it back on, to toggle the setting to on, if the update
> >> changed it. Control Panel, System, Tasks pane, "Remote Settings" link.
> >> Uncheck, apply, restart, recheck, apply
> >>
> >> -- 
> >> Please use the Communities guidelines when posting.
> >> http://www.microsoft.com/wn3/locales/help/help_en-us.htm
> >> Mark L. Ferguson MS-MVP
> >> https://mvp.support.microsoft.com/profile/Mark.Ferguson
> >>
> >> "JohnBick"  wrote in message
> >> news:0E39E850-56E8-4392-8F3E-6365AB1682EB@microsoft.com...
> >> > Been experiencing a weird problem the last couple weeks after 6+months 
> >> > of
> >> > easy remote access to my Vista client via my Windows Home Server. It
> >> > started
> >> > when I was using a remote connection on 6/19 and an update came through 
> >> > as
> >> > I
> >> > was actively using it. The connection "broke" and I went to log back 
> >> > in.
> >> > Problem is that I no longer see my usual Vista log-in screen!
> >> >
> >> > I can properly log in to the MSS server, access Photo WebShare, see 
> >> > photos
> >> > in WHIIST, see a (very preliminary) ASP.NET web page, log in to the
> >> > server,
> >> > access shared files and "see" my list of clients. BUT, when I try to
> >> > access
> >> > the Vista client (the only one that can be remotely accessed) I do not 
> >> > see
> >> > my
> >> > normal log-in screen when I am remote. If I go in locally using the IP
> >> > address (http://192.168.1.xxx) then all is normal.
> >> >
> >> > Normally I would see a screen giving me two userids to choose from: 
> >> > John1
> >> > &
> >> > John2. (Guest is disabled, John1 has Administrative privileges, John2 
> >> > does
> >> > not.) This is what I see on a local/IP connection but if I go in 
> >> > remotely
> >> > (or
> >> > through a loop-back) with the name then I see "Administrator" and 
> >> > "Other".
> >> > When I go to the other selection I am allowed to enter name and ID but
> >> > nothing works. Using John1 I get "invalid password" errors. Using John2 
> >> > I
> >> > get
> >> > messages telling me it is not in the correct group for remote access. I
> >> > created a John3 ID (administrative) to see if that would work, but it
> >> > doesn't.
> >> >
> >> > Initially I thought it was something in the Vista user setups but that
> >> > makes
> >> > no sense as I can get in locally with IP addressing. I do not see 
> >> > anything
> >> > obvious blocked in my Firewall (Windows Live OneCare) of in my router
> >> > (Linksys WRT-54G v1.1) but those are my current areas of focus.
> >> >
> >> > It is almost like I am trying to log into a different client than my 
> >> > own.
> >> >
> >> > And it is definitely frustrating.
> >> >
> >> > Anyone know what's going on here?
> >> >
> >> > (This is also posted
> >> > athttp://www.mediasmartserver.net/forums/viewtopic.php?t=1661 )
> >> 
> 
>

date: Sun, 6 Jul 2008 09:54:00 -0700   author:   JohnBick