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date: Wed, 6 Aug 2008 16:32:11 -0500,    group: microsoft.public.platformsdk.telephony.tapi_3        back       


TAPI Vista / Zultys Integration   
I am trying to get Outlook 2007 to dial using MX Telephony Service Provider 
(Mode = MS Outlook 2002 compatible) to dial from outlook.  I am running 
Vista Home.  I used to be able to do this on XP without a problem.

The current list of Advanced Tab Providers off the Phone and Modems Options 
menu includes:
Microsoft HID Phone TSP
Microsoft Windows Remote Service Provider
MX Telephony Service Provider
NDIS Proxy TAPI Service Provider
TAPI Kernel-Mode Service Provider
Unimodem 5 Service Provider
Notably missing from the new computer are two Providers that used to be 
there with XP, including:
Microsoft H.323 Telephony Service Provider
Microsoft Multicast Conference  TAPI Service Provider
I am able to initiate a call from Zultys softphone client using MX Telephony 
Service Provider, but when I try using the same provider from Outlook 2007 
(or even Maximizer for that matter), I get:
Call status: On hook
then press Start Call (Dialing Options - verified MX

Call status: Dialing
Popup window "Another program is using the selected telephony device. Try 
again after the other program is finished."

I have rebooted, reinstalled the MX Software, and various other things.  Can 
I add back in the two missing providers somehow?  I didn't see anyway to do 
this from the control panel.  Any other ideas on how to trouble shoot would 
be appreciated!

Microsoft H.323 Telephony Service Provider
Microsoft Multicast Conference  TAPI Service Provider

Thanks,

Lee Neubecker
Forensicon
date: Wed, 6 Aug 2008 16:32:11 -0500   author:   Lee Neubecker

Re: TAPI Vista / Zultys Integration   
"Lee Neubecker"  schrieb im Newsbeitrag
news:u1OqqvA%23IHA.4456@TK2MSFTNGP06.phx.gbl...
> I am trying to get Outlook 2007 to dial using MX Telephony Service Provider
> (Mode = MS Outlook 2002 compatible) to dial from outlook.  I am running
> Vista Home.  I used to be able to do this on XP without a problem.
>
> The current list of Advanced Tab Providers off the Phone and Modems Options
> menu includes:
> Microsoft HID Phone TSP
> Microsoft Windows Remote Service Provider
> MX Telephony Service Provider
> NDIS Proxy TAPI Service Provider
> TAPI Kernel-Mode Service Provider
> Unimodem 5 Service Provider
> Notably missing from the new computer are two Providers that used to be
> there with XP, including:
> Microsoft H.323 Telephony Service Provider
> Microsoft Multicast Conference  TAPI Service Provider
> I am able to initiate a call from Zultys softphone client using MX Telephony
> Service Provider, but when I try using the same provider from Outlook 2007
> (or even Maximizer for that matter), I get:
> Call status: On hook
> then press Start Call (Dialing Options - verified MX
>
> Call status: Dialing
> Popup window "Another program is using the selected telephony device. Try
> again after the other program is finished."
>
> I have rebooted, reinstalled the MX Software, and various other things.  Can
> I add back in the two missing providers somehow?  I didn't see anyway to do
> this from the control panel.  Any other ideas on how to trouble shoot would
> be appreciated!
>
> Microsoft H.323 Telephony Service Provider
> Microsoft Multicast Conference  TAPI Service Provider

Lee,
It is recommended to post TAPI questions only to the managed TAPI newsgroup:
microsoft.public.win32.programmer.tapi
See my TAPI and TSPI FAQ:
Q: What newsgroups are covering TAPI ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_What_newsgroups

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
date: Mon, 18 Aug 2008 09:28:19 +0200   author:   Andreas Marschall [MVP TAPI]

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