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date: Mon, 17 Mar 2008 15:26:01 -0500,    group: microsoft.public.platformsdk.active.directory        back       


AD global catalog server query delay in application.   
Greetings to all,

I have a question that is perplexing me (novice) Please help :-)  I am
basically looking for direction or specifics.  Our organization has a
vendor's server which needs to query group policy information from AD in
order for it to work with documents.  If a user is accessing a document at a
remote location (say America) the query takes 20 seconds which has to
complete before they can view the document.  Many test have been performed
to rule out the network (so it seems :-)  My question is based on AD
querying remote locations for group information what would be the best
approach at isolating this issue or is there a known issue within AD query?
The servers are windows 2003.  Could it be based on user access to the
global catalog? (someone mentioned that it worked fine under the
pre-windows2000domain admin group - but this isn't from a good source so it
may be suspect)  If so we don't want to give an outside vendor that kind of
power so maybe we can create a special group?  I know I don't have all the
details listed but based on this limited information what would you suggest?
I would greatly appreciate any and all responses.  Thank you in advanced.
date: Mon, 17 Mar 2008 15:26:01 -0500   author:   bigman

Re: AD global catalog server query delay in application.   
Does the site where your application is running have a local DC? And 
ifso, is that DC configured to hold the GC? (check sites & services). 
That should speed things up considerably (if I understand your question 
correctly)

Another thing that might speed up things is enabling universal group 
membership caching at the site where the application is running. It 
depends on what your application is doing and the layout of your network.

regards,

Paul

bigman wrote:
> Greetings to all,
> 
> I have a question that is perplexing me (novice) Please help :-)  I am
> basically looking for direction or specifics.  Our organization has a
> vendor's server which needs to query group policy information from AD in
> order for it to work with documents.  If a user is accessing a document at a
> remote location (say America) the query takes 20 seconds which has to
> complete before they can view the document.  Many test have been performed
> to rule out the network (so it seems :-)  My question is based on AD
> querying remote locations for group information what would be the best
> approach at isolating this issue or is there a known issue within AD query?
> The servers are windows 2003.  Could it be based on user access to the
> global catalog? (someone mentioned that it worked fine under the
> pre-windows2000domain admin group - but this isn't from a good source so it
> may be suspect)  If so we don't want to give an outside vendor that kind of
> power so maybe we can create a special group?  I know I don't have all the
> details listed but based on this limited information what would you suggest?
> I would greatly appreciate any and all responses.  Thank you in advanced.
> 
> 
> 
> 
>
date: Mon, 17 Mar 2008 21:08:43 +0100   author:   Paul Weterings Paul-nospam-@syncpuls-dot-com

Re: AD global catalog server query delay in application.   
Paul thanks for the quick response.  The issue here is that I don't really 
know the details.  I do know that there is a local GC server and one on the 
remote site.  I was wondering wouldn't the GC have all of the group 
information?  They seem to think it is permissions related.  One of the 
issues here is that I don't think our guys would make changes to the setup 
if it is going to create more traffic or issues.  Would enabling universal 
group membership caching create a problem for the WAN link?  Which is 
currently using only 15% capacity.  FYI:  I'm not one of the server guys, 
I'm just a tech who is trying to help.  I also had a friend mention that I 
should check the sites & services.  This problem seems to be ongoing for a 
few months.  Again I really appreciate your help.



"Paul Weterings" <Paul-nospam-@syncpuls-dot-com> wrote in message 
news:47decfcb$0$2896$e4fe514c@dreader22.news.xs4all.nl...
> Does the site where your application is running have a local DC? And ifso, 
> is that DC configured to hold the GC? (check sites & services). That 
> should speed things up considerably (if I understand your question 
> correctly)
>
> Another thing that might speed up things is enabling universal group 
> membership caching at the site where the application is running. It 
> depends on what your application is doing and the layout of your network.
>
> regards,
>
> Paul
>
> bigman wrote:
>> Greetings to all,
>>
>> I have a question that is perplexing me (novice) Please help :-)  I am
>> basically looking for direction or specifics.  Our organization has a
>> vendor's server which needs to query group policy information from AD in
>> order for it to work with documents.  If a user is accessing a document 
>> at a
>> remote location (say America) the query takes 20 seconds which has to
>> complete before they can view the document.  Many test have been 
>> performed
>> to rule out the network (so it seems :-)  My question is based on AD
>> querying remote locations for group information what would be the best
>> approach at isolating this issue or is there a known issue within AD 
>> query?
>> The servers are windows 2003.  Could it be based on user access to the
>> global catalog? (someone mentioned that it worked fine under the
>> pre-windows2000domain admin group - but this isn't from a good source so 
>> it
>> may be suspect)  If so we don't want to give an outside vendor that kind 
>> of
>> power so maybe we can create a special group?  I know I don't have all 
>> the
>> details listed but based on this limited information what would you 
>> suggest?
>> I would greatly appreciate any and all responses.  Thank you in advanced.
>>
>>
>>
>>
date: Mon, 17 Mar 2008 18:27:17 -0500   author:   bigman

Re: AD global catalog server query delay in application.   
If there is a local GC, then the app should be able to find all the AD 
information that it needs at LAN speed, as the GC holds a copy of all 
the domain objects. (note: the domain,not the forest or other domains in 
the forest, if its bigger)

You won't be able to figure this one out without being able to do some 
digging I'm afraid.

Universal Group membership may help if your users would experience 
delays because of security groups needing to be checked at a remote DC. 
I wonder though if it would solve this issue.

rather than attempting different things to hope & find a cure, the 
better approach is to try & understand what is going wrong & find the 
bottleneck.

As mentioned this would involve some 'hands-on' work, for example with 
process explorer (sysinternals) and or wireshark.

Would it be possible to reproduce the problem in a lab environment?

regards,

Paul

bigman wrote:
> Paul thanks for the quick response.  The issue here is that I don't really 
> know the details.  I do know that there is a local GC server and one on the 
> remote site.  I was wondering wouldn't the GC have all of the group 
> information?  They seem to think it is permissions related.  One of the 
> issues here is that I don't think our guys would make changes to the setup 
> if it is going to create more traffic or issues.  Would enabling universal 
> group membership caching create a problem for the WAN link?  Which is 
> currently using only 15% capacity.  FYI:  I'm not one of the server guys, 
> I'm just a tech who is trying to help.  I also had a friend mention that I 
> should check the sites & services.  This problem seems to be ongoing for a 
> few months.  Again I really appreciate your help.
> 
> 
> 
> "Paul Weterings" <Paul-nospam-@syncpuls-dot-com> wrote in message 
> news:47decfcb$0$2896$e4fe514c@dreader22.news.xs4all.nl...
>> Does the site where your application is running have a local DC? And ifso, 
>> is that DC configured to hold the GC? (check sites & services). That 
>> should speed things up considerably (if I understand your question 
>> correctly)
>>
>> Another thing that might speed up things is enabling universal group 
>> membership caching at the site where the application is running. It 
>> depends on what your application is doing and the layout of your network.
>>
>> regards,
>>
>> Paul
>>
>> bigman wrote:
>>> Greetings to all,
>>>
>>> I have a question that is perplexing me (novice) Please help :-)  I am
>>> basically looking for direction or specifics.  Our organization has a
>>> vendor's server which needs to query group policy information from AD in
>>> order for it to work with documents.  If a user is accessing a document 
>>> at a
>>> remote location (say America) the query takes 20 seconds which has to
>>> complete before they can view the document.  Many test have been 
>>> performed
>>> to rule out the network (so it seems :-)  My question is based on AD
>>> querying remote locations for group information what would be the best
>>> approach at isolating this issue or is there a known issue within AD 
>>> query?
>>> The servers are windows 2003.  Could it be based on user access to the
>>> global catalog? (someone mentioned that it worked fine under the
>>> pre-windows2000domain admin group - but this isn't from a good source so 
>>> it
>>> may be suspect)  If so we don't want to give an outside vendor that kind 
>>> of
>>> power so maybe we can create a special group?  I know I don't have all 
>>> the
>>> details listed but based on this limited information what would you 
>>> suggest?
>>> I would greatly appreciate any and all responses.  Thank you in advanced.
>>>
>>>
>>>
>>>
>
date: Tue, 18 Mar 2008 01:01:20 +0100   author:   Paul Weterings Paul-nospam-@syncpuls-dot-com

Re: AD global catalog server query delay in application.   
p.s. lets stop crossposting. I'll keep my responses in 
microsoft.public.windows.server.active_directory

Paul

Paul Weterings wrote:
> If there is a local GC, then the app should be able to find all the AD 
> information that it needs at LAN speed, as the GC holds a copy of all 
> the domain objects. (note: the domain,not the forest or other domains in 
> the forest, if its bigger)
> 
> You won't be able to figure this one out without being able to do some 
> digging I'm afraid.
> 
> Universal Group membership may help if your users would experience 
> delays because of security groups needing to be checked at a remote DC. 
> I wonder though if it would solve this issue.
> 
> rather than attempting different things to hope & find a cure, the 
> better approach is to try & understand what is going wrong & find the 
> bottleneck.
> 
> As mentioned this would involve some 'hands-on' work, for example with 
> process explorer (sysinternals) and or wireshark.
> 
> Would it be possible to reproduce the problem in a lab environment?
> 
> regards,
> 
> Paul
> 
> bigman wrote:
>> Paul thanks for the quick response.  The issue here is that I don't 
>> really know the details.  I do know that there is a local GC server 
>> and one on the remote site.  I was wondering wouldn't the GC have all 
>> of the group information?  They seem to think it is permissions 
>> related.  One of the issues here is that I don't think our guys would 
>> make changes to the setup if it is going to create more traffic or 
>> issues.  Would enabling universal group membership caching create a 
>> problem for the WAN link?  Which is currently using only 15% 
>> capacity.  FYI:  I'm not one of the server guys, I'm just a tech who 
>> is trying to help.  I also had a friend mention that I should check 
>> the sites & services.  This problem seems to be ongoing for a few 
>> months.  Again I really appreciate your help.
>>
>>
>>
>> "Paul Weterings" <Paul-nospam-@syncpuls-dot-com> wrote in message 
>> news:47decfcb$0$2896$e4fe514c@dreader22.news.xs4all.nl...
>>> Does the site where your application is running have a local DC? And 
>>> ifso, is that DC configured to hold the GC? (check sites & services). 
>>> That should speed things up considerably (if I understand your 
>>> question correctly)
>>>
>>> Another thing that might speed up things is enabling universal group 
>>> membership caching at the site where the application is running. It 
>>> depends on what your application is doing and the layout of your 
>>> network.
>>>
>>> regards,
>>>
>>> Paul
>>>
>>> bigman wrote:
>>>> Greetings to all,
>>>>
>>>> I have a question that is perplexing me (novice) Please help :-)  I am
>>>> basically looking for direction or specifics.  Our organization has a
>>>> vendor's server which needs to query group policy information from 
>>>> AD in
>>>> order for it to work with documents.  If a user is accessing a 
>>>> document at a
>>>> remote location (say America) the query takes 20 seconds which has to
>>>> complete before they can view the document.  Many test have been 
>>>> performed
>>>> to rule out the network (so it seems :-)  My question is based on AD
>>>> querying remote locations for group information what would be the best
>>>> approach at isolating this issue or is there a known issue within AD 
>>>> query?
>>>> The servers are windows 2003.  Could it be based on user access to the
>>>> global catalog? (someone mentioned that it worked fine under the
>>>> pre-windows2000domain admin group - but this isn't from a good 
>>>> source so it
>>>> may be suspect)  If so we don't want to give an outside vendor that 
>>>> kind of
>>>> power so maybe we can create a special group?  I know I don't have 
>>>> all the
>>>> details listed but based on this limited information what would you 
>>>> suggest?
>>>> I would greatly appreciate any and all responses.  Thank you in 
>>>> advanced.
>>>>
>>>>
>>>>
>>>>
>>
date: Tue, 18 Mar 2008 01:02:43 +0100   author:   Paul Weterings Paul-nospam-@syncpuls-dot-com

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