We are developing an application where we get addresses from PeopleSoft using Component Interface(CI) Webservice and these are called within BizTalk and the addresses get verified in MapPoint Web Services and then using the CI we update Peoplesoft. So the architecture is something like 1 2 PeopleSoftCI <-> BizTalk <-> MWS 4 3 We are running into problems because BizTalk is failing records which have the special characters in Canadian addresses at Step 4. Examples like 1. 915 Blvd du Sacré-Coeur, St-Félicien QC 2. Québec 3. 374 Rue Témiscouata, Rivière-du-Loup QC Is there a way to suppress these special characters when MapPoint returns these formatted addresses?? If not, is there something I can do to handle in BizTalk? We tried setting the UserInfoHeaderCulture object, but the returned formatted address has the special character always. Any help is much much appreciated.