When I upload my customer data it seems to remove what I'd previously uploaded. Is this normal behavior?
Hi, That's correct, the original datasource will get overridden if a new one is uploaded over it and the original one cannot be recovered at that point. Regards, -- Infusion Development http://www.infusion.com "Damon B." wrote: > When I upload my customer data it seems to remove what I'd previously > uploaded. Is this normal behavior?
So, is there an 'append' option. I would have customers adding locations at arbitrary times. Do I have to upload everyone each time a single location is added? "Derek Chan" wrote: > Hi, > > That's correct, the original datasource will get overridden if a new one is > uploaded over it and the original one cannot be recovered at that point. > > Regards, > -- > Infusion Development > http://www.infusion.com > > > "Damon B." wrote: > > > When I upload my customer data it seems to remove what I'd previously > > uploaded. Is this normal behavior?
Did I just miss the web-service call to insert a single record? "Derek Chan" wrote: > Hi, > > That's correct, the original datasource will get overridden if a new one is > uploaded over it and the original one cannot be recovered at that point. > > Regards, > -- > Infusion Development > http://www.infusion.com > > > "Damon B." wrote: > > > When I upload my customer data it seems to remove what I'd previously > > uploaded. Is this normal behavior?
There is no web service call to insert a single record and so the entire datasource has to be overwritten. You'd have to download a backup of your database before you make the call to overwrite if you ever need to keep a history of your database to go back to or use the customer service site history tracking capabilities which caches your upload calls for a few days. Regards, -- Infusion Development http://www.infusion.com "Damon B." wrote: > Did I just miss the web-service call to insert a single record? > > "Derek Chan" wrote: > > > Hi, > > > > That's correct, the original datasource will get overridden if a new one is > > uploaded over it and the original one cannot be recovered at that point. > > > > Regards, > > -- > > Infusion Development > > http://www.infusion.com > > > > > > "Damon B." wrote: > > > > > When I upload my customer data it seems to remove what I'd previously > > > uploaded. Is this normal behavior?
