Subscription showing as expired?!?   

Greetings all - 

I'm a default techie for a non-profit in Chicago and purchased a TechNet 
Plus Subscription through Microsoft's generous charity & Open Licensing 
program.  It was a two-year subscription, which was activated (approximately) 
at the beginning of 2007.  Logging in this morning (Mon), I received a 
message, saying my subscription expired.  

Needless to say, I'm quite confused.  I'll likely call Technet support later 
this morning, but because it's still 5:20am Pacific, I can't reach anyone 
there now, so I thought I'd try posting on the newsgroup to see if anyone has 
some insight.

FYI - the subscription was purchased in mid December 2006 and activated 
within a week or two.  The associated benefits (Software Assurance) for the 
TechNet subscription and software purchased at the time should expire no 
earlier than 12/11/2008.  Any guesses as to why this is happening?  

Thanks, in advance, for any help you can provide.

Dan
Better Government Association
Chicago, IL

date: Mon, 9 Jun 2008 05:26:01 -0700   author:   chief_investigator

Re: Subscription showing as expired?!?   

"chief_investigator"  wrote in message
news:5DCC49CC-291A-4F0D-A423-0CC88EB133DC@microsoft.com...
> Greetings all -
>
> I'm a default techie for a non-profit in Chicago and purchased a TechNet
> Plus Subscription through Microsoft's generous charity & Open Licensing
> program.  It was a two-year subscription, which was activated (approximately)
> at the beginning of 2007.  Logging in this morning (Mon), I received a
> message, saying my subscription expired.
>
> Needless to say, I'm quite confused.  I'll likely call Technet support later
> this morning, but because it's still 5:20am Pacific, I can't reach anyone
> there now, so I thought I'd try posting on the newsgroup to see if anyone has
> some insight.
>
> FYI - the subscription was purchased in mid December 2006 and activated
> within a week or two.  The associated benefits (Software Assurance) for the
> TechNet subscription and software purchased at the time should expire no
> earlier than 12/11/2008.  Any guesses as to why this is happening?


Have you had more than one subscription?
Use Manage my subscription to see if it is set to the old account number.



>
> Thanks, in advance, for any help you can provide.
>
> Dan
> Better Government Association
> Chicago, IL

date: Tue, 10 Jun 2008 01:18:06 -0400   author:   Robert Aldwinckle