I just signed up for my subscription to Direct and I was wondering why it would take so long just to generate an ID number that I can use to log into a web site? Seems a little silly. How long will it take me to get access? Thanks from the New Guy
How long is "so long"? X Minutes? X hours? X days? On Thu, 1 May 2008 00:39:53 -0400, in microsoft.public.technet, "BigK" wrote: >I just signed up for my subscription to Direct and I was wondering why it >would take just to generate an ID number that I can use to log into >a web site? Seems a little silly. How long will it take me to get access? > >Thanks >from the New Guy
"Alan Edwards" wrote in message news:reol141auolq1vb9ts442ltsmpdjkk4c3q@4ax.com... > How long is "so long"? > X Minutes? > X hours? > X days? Well, I think it should be minutes. But I've now been waiting for about 36 hours and the status is still "submitted" meaning they haven't even bothered to charge my card and start the order. This is a little silly. I guess I could see if maybe there are millions of people logging on to order a Technet subscription. But I doubt that's happening. Most sites where you order a membership or a subscription or software for download you pay, they charge your card and a few minutes later you get access. In this day with the present state of technology I cannot see a good reason for it to take a day and a half. Just venting. Sorry. Is there anyone who knows a real reason for the delay. I looked back over the messages posted and found another person asking with no answers.
I ordered a direct subscription on 4/25 and still no benefits. Crappy order management system and customer service IMO. Can't understand what the hold up is. I requested my order to be cancelled. "BigK" wrote: > > > "Alan Edwards" wrote in message > news:reol141auolq1vb9ts442ltsmpdjkk4c3q@4ax.com... > > How long is "so long"? > > X Minutes? > > X hours? > > X days? > > Well, I think it should be minutes. But I've now been waiting for about 36 > hours and the status is still "submitted" meaning they haven't even bothered > to charge my card and start the order. This is a little silly. I guess I > could see if maybe there are millions of people logging on to order a > Technet subscription. But I doubt that's happening. Most sites where you > order a membership or a subscription or software for download you pay, they > charge your card and a few minutes later you get access. In this day with > the present state of technology I cannot see a good reason for it to take a > day and a half. > > Just venting. Sorry. Is there anyone who knows a real reason for the > delay. I looked back over the messages posted and found another person > asking with no answers. > >
"Not Worth My Time" <Not Worth My Time@discussions.microsoft.com> wrote in message news:50B4386A-69C4-4827-A2F2-A6EFD598A891@microsoft.com... > I ordered a direct subscription on 4/25 and still no benefits. Crappy > order > management system and customer service IMO. Can't understand what the hold > up > is. I requested my order to be cancelled. > > "BigK" wrote: Maybe they do not really want people to have access to their stuff. That is incredible. My projected deliver date is May 10. There is little hope of that happening at this rate.
This is rich. I just checked my email and MS asked to give them feedback. I went through the whole survey telling them how shoddy the ordering process is. And when I was asked to submit it, they returned an error saying the page could not be reached. Isn't that funny!
Well finally. Just checked email and despite the status page saying it is still just in the submitted phase, I actually have access. "BigK" wrote in message news:OM64MOxrIHA.1316@TK2MSFTNGP06.phx.gbl... > > > "Not Worth My Time" <Not Worth My Time@discussions.microsoft.com> wrote in > message news:50B4386A-69C4-4827-A2F2-A6EFD598A891@microsoft.com... >> I ordered a direct subscription on 4/25 and still no benefits. Crappy >> order >> management system and customer service IMO. Can't understand what the >> hold up >> is. I requested my order to be cancelled. >> >> "BigK" wrote: > > > Maybe they do not really want people to have access to their stuff. That > is incredible. My projected deliver date is May 10. There is little hope > of that happening at this rate.
On May 5, 7:52 pm, "BigK" wrote: > "Not Worth My Time" <Not Worth My T...@discussions.microsoft.com> wrote in> messagenews:50B4386A-69C4-4827-A2F2-A6EFD598A891@microsoft.com... > > > I ordered a direct subscription on 4/25 and still no benefits. Crappy > > order > > management system and customer service IMO. Can't understand what the hold > > up > > is. I requested my order to be cancelled. > > > "BigK" wrote: > > Maybe they do not really want people to have access to their stuff. That is > incredible. My projected deliver date is May 10. There is little hope of > that happening at this rate. hi--i'm new but i ordered mine on april 25 and it said i had a "delivery date" of may 7th. i got my member # and my card was charged on may2. i found it odd but maybe that's to prevent fraud? it's a wild guess on my part of course.
