I used Office 2007 Trial, then purchased and installed Office 2007 from a retailer. Microsoft still "thinks" I'm trying it out, and separately, in trying to log out from Windows Live ID at http://login.live.com/uilogout.srf?lc=1033&id=23240&ru=https://billing.microsoft.com/&nsvis=&ec=1 I am advised that I "cannot sign out" from Office Trials.
"JonW" wrote in message news:B8C48C89-7A5D-4FF2-BB41-CD24E7E5D8CA@microsoft.com... >I used Office 2007 Trial, then purchased and installed Office 2007 from a > retailer. Microsoft still "thinks" I'm trying it out, and separately, in > trying to log out from Windows Live ID at > > http://login.live.com/uilogout.srf?lc=1033&id=23240&ru=https://billing.microsoft.com/&nsvis=&ec=1 > > I am advised that I "cannot sign out" from Office Trials. Check for a problem with Cookies. You can see the Cookies that were *written* (and read by IE) using the TIF Viewer. However, that doesn't necessarily show you the Cookies which IE presented. In order to do that you can use the following commands in a cmd window cd /d %USERPROFILE%\Cookies dir/ta/od So, if that shows some Cookies being *accessed* during the same transaction which do not appear in the TIF Viewer (hence written) then you could try deleting that one to prevent IE from presenting its old information. Good luck Robert Aldwinckle ---
Robert, Thank you. I re-accessed that URL and attempted to log out - same result. I then viewed the associated cookies using your method, and deleted them all. I tried to log out again, but no change. Jon "Robert Aldwinckle" wrote: > "JonW" wrote in message > news:B8C48C89-7A5D-4FF2-BB41-CD24E7E5D8CA@microsoft.com... > >I used Office 2007 Trial, then purchased and installed Office 2007 from a > > retailer. Microsoft still "thinks" I'm trying it out, and separately, in > > trying to log out from Windows Live ID at > > > > http://login.live.com/uilogout.srf?lc=1033&id=23240&ru=https://billing.microsoft.com/&nsvis=&ec=1 > > > > I am advised that I "cannot sign out" from Office Trials. > > > Check for a problem with Cookies. > > You can see the Cookies that were *written* (and read by IE) using the TIF Viewer. > However, that doesn't necessarily show you the Cookies which IE presented. > In order to do that you can use the following commands in a cmd window > > cd /d %USERPROFILE%\Cookies > > dir/ta/od > > So, if that shows some Cookies being *accessed* during the same transaction which > do not appear in the TIF Viewer (hence written) then you could try deleting that one > to prevent IE from presenting its old information. > > > Good luck > > Robert Aldwinckle > --- > > >
