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date: Sat, 1 Mar 2008 10:03:03 -0800 (PST),
group: microsoft.public.technet
back
Re: benefits access woes
Their Servers Sometimes Go Down On Friday Night's And Weekend's 4 Routine
Maintenance, I Would Try Again On Monday Morning (Microsoft Time Zone =
U.S.A. Pacific Standard Time), And See If You Are Still Having The Same
Problem, 4 Me The Problem Usually Resolves Itself On It's Own, As Soon As
The Weekend Maintenance Is Over.
"mikekoch" wrote in message
news:7c09e3b6-02e4-40f8-aa62-24e9a37df709@x30g2000hsd.googlegroups.com...
> Is it just me, or is anyone else having trouble accessing the benefits
> sections of their technet plus subscription? I recently renewed my
> subscription (so I know it's not expired), but every time I try to
> access the managed newsgroups or support incident links, I get a "We
> were unable to properly transfer you to the benefit you requested."
> page containing an reference ID that changes each time (the latest is
> B6F11BE4 in case anyone from MS is watching). I'm getting these errors
> regardless of which machine, platform, or browser I use, so either my
> passport account is hosed or my technet account. I've held off calling
> the support number because I just haven't had an extra 2 or 3 hours to
> spend on the phone troubleshooting it.
>
> Mike
>
date: Sun, 2 Mar 2008 19:56:30 -0600
author: unknown
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