I have a user that is only able to send messages in Unicode when in Outlook Web Access. I cannot find any setting that controls this. All other users are fine. He is the only Mac user that uses OWA in a Mac. Please help. Richard C. Goodlett - Information Technologies Manager Urban Design Group, Inc. 15950 North Dallas Parkway, Suite 325 Dallas, Texas 75248-6615 972 788-9242 972 788-9234 Fax rgoodlett@urbandesigngroup.com