I have a user using Outlook 2001 on OS 9.2.2 . About mid-day last Friday they would launch Outlook 2001 and it would crash immdiately after the user logged in. We have uninistalled/reinstalled, trashed interenet preferences, ran disk utilities but nothing seems to help. The user is using the very latest version of IE 5 for classic OS. Any suggestions?
In article <9bmCh.7167$o61.1460@newssvr19.news.prodigy.net>, jmatlock@post-dispatch.com (John Matlock) wrote: > I have a user using Outlook 2001 on OS 9.2.2 . About mid-day last Friday > they > would launch Outlook 2001 and it would crash immdiately after the user logged > in. We have uninistalled/reinstalled, trashed interenet preferences, ran > disk > utilities but nothing seems to help. The user is using the very latest > version of IE 5 for classic OS. Have you also trashed the Exchange preferences found in System Folder --> Preferences? bill -- William M. Smith (Microsoft Interop MVP - Mac/Windows)
The same behavior occurred on another machine when I set him up as a user on Outlook 2001 but did not occur when I looked at his mail in Entourage 2004. It was definitely something in his mail file. Our mail administrator turned his unread mail to read or vice versa, I can't remember which but it fixed the problem. In article , William Smith wrote: >In article <9bmCh.7167$o61.1460@newssvr19.news.prodigy.net>, > jmatlock@post-dispatch.com (John Matlock) wrote: > >> I have a user using Outlook 2001 on OS 9.2.2 . About mid-day last Friday >> they >> would launch Outlook 2001 and it would crash immdiately after the user logged > >> in. We have uninistalled/reinstalled, trashed interenet preferences, ran >> disk >> utilities but nothing seems to help. The user is using the very latest >> version of IE 5 for classic OS. > >Have you also trashed the Exchange preferences found in System Folder >--> Preferences? > >bill
