Entourage / Exchange Server Active Sync Header Issue   

Hello All,

I still see that the issue surrounding active sync and exchange server is
still with us in Entourage 2008. Microsoft has an article ID 926521
explaining the issue with entourage 2004, but it is still not fixed.
How hard can this be to fix, surely other people using mobile devices that
use active sync with exchange server and entourage are not happy.
For those who are not familiar with this issue, here is the description from
the Microsoft Article.

SYMPTOMS
Consider the following scenario. In a Microsoft Exchange Server 2003
organization, you send an e-mail message from a mobile device by using
Exchange ActiveSync. Later, when you view the Sent Items folder in Microsoft
Entourage 2004 for Mac, the header information is not displayed for this
e-mail message. Additionally, if you open this message, you notice that the
header information is included in the body section of the message. However,
the header information is unreadable.
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CAUSE
This problem occurs because an additional character is added to the header
information when an e-mail message is sent by using Exchange ActiveSync.
This is in compliance to RFC 2822, section 2.1. The additional character is
not handled in Entourage 2004.

I know that this has been raised before in this newsgroup, I am wondering
how to get Microsoft's attention to fix this.

Steve

date: Thu, 29 May 2008 09:12:40 +1000   author:   Stephen Mallinson