Hello! I just received a new MacBook Pro and am moving my files from my old laptop (not really that old - actually another MacBook Pro) to my new machine. In the process of moving the support files for Entourage 2004, I found that my identity database will not copy to my external drive and cannot be burned to a DVD so that I can move it to the other machine. I get about 2/3 of the way through the burn or the copy and it quits because it encounters some type of error. A few key facts: 1. The database is over 1 gb and has tons of saved mail for work. I have tried to whittle down my saved mail and have seen no decrease in the size of my database. 2. I have used the database utility in office to verify the database - it says that everything is fine. 3. I have used the database utility to rebuild the database and it encounters an error and quits. Any other ideas? Best and Happy Thanksgiving... Brad
I had the same problem. So I imported everything to Apple Mail, then created a new identity in Entourage and imported it back. The new identity works fine. No apparent reason for the corruption, and at least this way I didn't lose anything. The new AppleMail is great, however, so once you use it you might not want to go back--a lot to be thankful for! Good luck! On 11/21/07 1:46 PM, in article C369BD15.28658%BGeise@csuchico.edu, "Geise, Brad" wrote: > Hello! > > I just received a new MacBook Pro and am moving my files from my old laptop > (not really that old - actually another MacBook Pro) to my new machine. In > the process of moving the support files for Entourage 2004, I found that my > identity database will not copy to my external drive and cannot be burned to > a DVD so that I can move it to the other machine. I get about 2/3 of the > way through the burn or the copy and it quits because it encounters some > type of error. A few key facts: > > 1. The database is over 1 gb and has tons of saved mail for work. I have > tried to whittle down my saved mail and have seen no decrease in the size of > my database. > > 2. I have used the database utility in office to verify the database - it > says that everything is fine. > > 3. I have used the database utility to rebuild the database and it > encounters an error and quits. > > Any other ideas? > > Best and Happy Thanksgiving... > > Brad >
