Ureader.com  
Microsoft software help and Community
   home   |   control panel login   |   archive   |  
 
mac
excel.macintosh
frontpage.mac
inetexplorer.mac
internet.mail.mac
internet.news.mac
mac.entourage
mac.excel
mac.explorer
mac.mediaplayer
mac.messenger
mac.office
mac.otherproducts
mac.powerpoint
mac.rdc
mac.virtualpc
mac.word
macintosh.general
media.player.mac
messenger.mac
office.mac
office.mac.entourage
outlook.mac
outlookexpress.mac
win2000.macintosh
windowsnt.mac
word.macword2001
  
 
date: Mon, 11 Aug 2008 17:36:08 -0700,    group: microsoft.public.office.mac        back       


Office 2007 help files missing   
Hi there, we have about 100 licenses for Office 2007 Enterprise under an open 
license agreement. Due to the number of computers we have onsite we initially 
forced the install to most of them remotely through Group Policy. This worked 
fine and they all installed and configured properly. We have noticed that on 
several of the machines the help function isn't working. When the user clicks 
the question mark they get a message that some of the help files are running 
and to run an office repair. 

We have run the repair and even a custom install selecting all the 
components but it still doesn't work. The strange thing is, some of the 
systems work fine. Most of the computers we installed had working help but 
some of them didn't too so we know the CD is ok. 

What I am wondering is if there is a way to force a re-install of just the 
help files. Since there are about 100 computers we ideally don't want to have 
to go around to all of them and check if their help files work so if there is 
a way to force a re-install of the help files from one of the servers that 
would be the best.

Any help would be greatly appreciated.

Thanks
date: Mon, 11 Aug 2008 17:36:08 -0700   author:   CollinsIT

Google
 
Web ureader.com


    COPYRIGHT 2007, YARDI TECHNOLOGY LIMITED, ALL RIGHT RESERVE  |   contact us