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date: Tue, 8 Jul 2008 00:36:02 -0700,    group: microsoft.public.macintosh.general        back       


Mac system problem with MS Office for Mac   
Opening Excel produces ' unexpected error while trying to load the Microsoft 
Framework X library'. On OK (only option) this produces 'Error accessing the 
system registry'. On OK the application opens. 
Similar messages appear on opening Word and Powerpoint.

I've also had problems with QuarkXPress preferences and my Palm Desktop 
software!
date: Tue, 8 Jul 2008 00:36:02 -0700   author:   Homebusiness in the Pennines Homebusiness in the

Re: Mac system problem with MS Office for Mac   
Framework errors are usually caused by lack of current updates to Office/OS
X, need to repair disk permissions, or both. See the first 2 items under The
Basics here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

It sounds like you may have recently done an Archive & Install or something
of that nature which often requires reinstalling certain programs, but I
can't speak directly to the issue with QX or Palm. Also, for any future
posting you'd do better to use the appropriate Mac Office groups instead of
this one. You can get there from Mactopia:

http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@

And always be sure to specify exact versions of OS X & Office.

HTH |:>) 
Bob Jones 
[MVP] Office:Mac



On 7/8/08 3:36 AM, in article
87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:

> Opening Excel produces ' unexpected error while trying to load the Microsoft
> Framework X library'. On OK (only option) this produces 'Error accessing the
> system registry'. On OK the application opens.
> Similar messages appear on opening Word and Powerpoint.
> 
> I've also had problems with QuarkXPress preferences and my Palm Desktop
> software!
date: Tue, 08 Jul 2008 07:05:23 -0400   author:   CyberTaz

Re: Mac system problem with MS Office for Mac   
I fixed my problem by deleting the Microsoft User Data folder from the 
Library in my home account. Everything worked fine after that, and a new 
Microsoft User Data folder was immediatley created. Not saying that will work 
here, but might be worth a try, no?

"CyberTaz" wrote:

> Framework errors are usually caused by lack of current updates to Office/OS
> X, need to repair disk permissions, or both. See the first 2 items under The
> Basics here:
> 
> http://word.mvps.org/Mac/TroubleshootingIndex.html
> 
> It sounds like you may have recently done an Archive & Install or something
> of that nature which often requires reinstalling certain programs, but I
> can't speak directly to the issue with QX or Palm. Also, for any future
> posting you'd do better to use the appropriate Mac Office groups instead of
> this one. You can get there from Mactopia:
> 
> http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@
> 
> And always be sure to specify exact versions of OS X & Office.
> 
> HTH |:>) 
> Bob Jones 
> [MVP] Office:Mac
> 
> 
> 
> On 7/8/08 3:36 AM, in article
> 87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
> Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:
> 
> > Opening Excel produces ' unexpected error while trying to load the Microsoft
> > Framework X library'. On OK (only option) this produces 'Error accessing the
> > system registry'. On OK the application opens.
> > Similar messages appear on opening Word and Powerpoint.
> > 
> > I've also had problems with QuarkXPress preferences and my Palm Desktop
> > software!
> 
>
date: Mon, 21 Jul 2008 18:25:02 -0700   author:   pubscout

Re: Mac system problem with MS Office for Mac   
Shouldn't be necessary, not to mention that the is "other stuff" in that
folder which is user-specific & that doesn't get recreated - it's like
throwing away your wallet & having another magically appear but without your
license, credit cards, etc.

Regards |:>)
Bob Jones 
[MVP] Office:Mac



On 7/21/08 9:25 PM, in article
D6474A1E-86B2-441C-B70D-93138AF59655@microsoft.com, "pubscout"
 wrote:

> I fixed my problem by deleting the Microsoft User Data folder from the
> Library in my home account. Everything worked fine after that, and a new
> Microsoft User Data folder was immediatley created. Not saying that will work
> here, but might be worth a try, no?
> 
> "CyberTaz" wrote:
> 
>> Framework errors are usually caused by lack of current updates to Office/OS
>> X, need to repair disk permissions, or both. See the first 2 items under The
>> Basics here:
>> 
>> http://word.mvps.org/Mac/TroubleshootingIndex.html
>> 
>> It sounds like you may have recently done an Archive & Install or something
>> of that nature which often requires reinstalling certain programs, but I
>> can't speak directly to the issue with QX or Palm. Also, for any future
>> posting you'd do better to use the appropriate Mac Office groups instead of
>> this one. You can get there from Mactopia:
>> 
>> http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@
>> 
>> And always be sure to specify exact versions of OS X & Office.
>> 
>> HTH |:>) 
>> Bob Jones 
>> [MVP] Office:Mac
>> 
>> 
>> 
>> On 7/8/08 3:36 AM, in article
>> 87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
>> Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:
>> 
>>> Opening Excel produces ' unexpected error while trying to load the Microsoft
>>> Framework X library'. On OK (only option) this produces 'Error accessing the
>>> system registry'. On OK the application opens.
>>> Similar messages appear on opening Word and Powerpoint.
>>> 
>>> I've also had problems with QuarkXPress preferences and my Palm Desktop
>>> software!
>> 
>>
date: Sat, 26 Jul 2008 16:34:36 -0400   author:   CyberTaz

Re: Mac system problem with MS Office for Mac   
Bob, the only thing I lost by that action were some personal templates that I 
quickly re-created. Kind of like losing your wallet to find it again, missing 
only a recipe that you you knew by heart anyway.

Considering the alternative--not having the program run at all and trying 
super-detailed and massive fixes, archive and installs that had no impact 
anyway--deleting the MUD folder was a godsend.


"CyberTaz" wrote:

> Shouldn't be necessary, not to mention that the is "other stuff" in that
> folder which is user-specific & that doesn't get recreated - it's like
> throwing away your wallet & having another magically appear but without your
> license, credit cards, etc.
> 
> Regards |:>)
> Bob Jones 
> [MVP] Office:Mac
> 
> 
> 
> On 7/21/08 9:25 PM, in article
> D6474A1E-86B2-441C-B70D-93138AF59655@microsoft.com, "pubscout"
>  wrote:
> 
> > I fixed my problem by deleting the Microsoft User Data folder from the
> > Library in my home account. Everything worked fine after that, and a new
> > Microsoft User Data folder was immediatley created. Not saying that will work
> > here, but might be worth a try, no?
> > 
> > "CyberTaz" wrote:
> > 
> >> Framework errors are usually caused by lack of current updates to Office/OS
> >> X, need to repair disk permissions, or both. See the first 2 items under The
> >> Basics here:
> >> 
> >> http://word.mvps.org/Mac/TroubleshootingIndex.html
> >> 
> >> It sounds like you may have recently done an Archive & Install or something
> >> of that nature which often requires reinstalling certain programs, but I
> >> can't speak directly to the issue with QX or Palm. Also, for any future
> >> posting you'd do better to use the appropriate Mac Office groups instead of
> >> this one. You can get there from Mactopia:
> >> 
> >> http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@
> >> 
> >> And always be sure to specify exact versions of OS X & Office.
> >> 
> >> HTH |:>) 
> >> Bob Jones 
> >> [MVP] Office:Mac
> >> 
> >> 
> >> 
> >> On 7/8/08 3:36 AM, in article
> >> 87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
> >> Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:
> >> 
> >>> Opening Excel produces ' unexpected error while trying to load the Microsoft
> >>> Framework X library'. On OK (only option) this produces 'Error accessing the
> >>> system registry'. On OK the application opens.
> >>> Similar messages appear on opening Word and Powerpoint.
> >>> 
> >>> I've also had problems with QuarkXPress preferences and my Palm Desktop
> >>> software!
> >> 
> >> 
> 
>
date: Sun, 27 Jul 2008 05:40:00 -0700   author:   pubscout

Re: Mac system problem with MS Office for Mac   
Yeah, I know what you mean - I've been very fortunate in not having to A/I
but twice, but no matter what anyone else's experience may be I've had to
re-install nearly *all* of my software after each one.

It's just that the Entourage database, Office Identities, Scripts, and other
stuff is stored in the MUD so it's not usually a recommended technique - at
least not without also pointing out the potential losses. It's better to
*move* or *rename* it rather than arbitrarily delete it :-)

Regards |:>)
Bob Jones 
[MVP] Office:Mac



On 7/27/08 8:40 AM, in article
8808242B-543D-4CC9-BDE3-EB3D289CAD7E@microsoft.com, "pubscout"
 wrote:

> Bob, the only thing I lost by that action were some personal templates that I
> quickly re-created. Kind of like losing your wallet to find it again, missing
> only a recipe that you you knew by heart anyway.
> 
> Considering the alternative--not having the program run at all and trying
> super-detailed and massive fixes, archive and installs that had no impact
> anyway--deleting the MUD folder was a godsend.
> 
> 
> "CyberTaz" wrote:
> 
>> Shouldn't be necessary, not to mention that the is "other stuff" in that
>> folder which is user-specific & that doesn't get recreated - it's like
>> throwing away your wallet & having another magically appear but without your
>> license, credit cards, etc.
>> 
>> Regards |:>)
>> Bob Jones 
>> [MVP] Office:Mac
>> 
>> 
>> 
>> On 7/21/08 9:25 PM, in article
>> D6474A1E-86B2-441C-B70D-93138AF59655@microsoft.com, "pubscout"
>>  wrote:
>> 
>>> I fixed my problem by deleting the Microsoft User Data folder from the
>>> Library in my home account. Everything worked fine after that, and a new
>>> Microsoft User Data folder was immediatley created. Not saying that will
>>> work
>>> here, but might be worth a try, no?
>>> 
>>> "CyberTaz" wrote:
>>> 
>>>> Framework errors are usually caused by lack of current updates to Office/OS
>>>> X, need to repair disk permissions, or both. See the first 2 items under
>>>> The
>>>> Basics here:
>>>> 
>>>> http://word.mvps.org/Mac/TroubleshootingIndex.html
>>>> 
>>>> It sounds like you may have recently done an Archive & Install or something
>>>> of that nature which often requires reinstalling certain programs, but I
>>>> can't speak directly to the issue with QX or Palm. Also, for any future
>>>> posting you'd do better to use the appropriate Mac Office groups instead of
>>>> this one. You can get there from Mactopia:
>>>> 
>>>> http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@
>>>> 
>>>> And always be sure to specify exact versions of OS X & Office.
>>>> 
>>>> HTH |:>) 
>>>> Bob Jones 
>>>> [MVP] Office:Mac
>>>> 
>>>> 
>>>> 
>>>> On 7/8/08 3:36 AM, in article
>>>> 87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
>>>> Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:
>>>> 
>>>>> Opening Excel produces ' unexpected error while trying to load the
>>>>> Microsoft
>>>>> Framework X library'. On OK (only option) this produces 'Error accessing
>>>>> the
>>>>> system registry'. On OK the application opens.
>>>>> Similar messages appear on opening Word and Powerpoint.
>>>>> 
>>>>> I've also had problems with QuarkXPress preferences and my Palm Desktop
>>>>> software!
>>>> 
>>>> 
>> 
>>
date: Sun, 27 Jul 2008 11:14:18 -0400   author:   CyberTaz

Re: Mac system problem with MS Office for Mac   
Since I don't use Entourage, the impact was minimal, I guess.

"CyberTaz" wrote:

> Yeah, I know what you mean - I've been very fortunate in not having to A/I
> but twice, but no matter what anyone else's experience may be I've had to
> re-install nearly *all* of my software after each one.
> 
> It's just that the Entourage database, Office Identities, Scripts, and other
> stuff is stored in the MUD so it's not usually a recommended technique - at
> least not without also pointing out the potential losses. It's better to
> *move* or *rename* it rather than arbitrarily delete it :-)
> 
> Regards |:>)
> Bob Jones 
> [MVP] Office:Mac
> 
> 
> 
> On 7/27/08 8:40 AM, in article
> 8808242B-543D-4CC9-BDE3-EB3D289CAD7E@microsoft.com, "pubscout"
>  wrote:
> 
> > Bob, the only thing I lost by that action were some personal templates that I
> > quickly re-created. Kind of like losing your wallet to find it again, missing
> > only a recipe that you you knew by heart anyway.
> > 
> > Considering the alternative--not having the program run at all and trying
> > super-detailed and massive fixes, archive and installs that had no impact
> > anyway--deleting the MUD folder was a godsend.
> > 
> > 
> > "CyberTaz" wrote:
> > 
> >> Shouldn't be necessary, not to mention that the is "other stuff" in that
> >> folder which is user-specific & that doesn't get recreated - it's like
> >> throwing away your wallet & having another magically appear but without your
> >> license, credit cards, etc.
> >> 
> >> Regards |:>)
> >> Bob Jones 
> >> [MVP] Office:Mac
> >> 
> >> 
> >> 
> >> On 7/21/08 9:25 PM, in article
> >> D6474A1E-86B2-441C-B70D-93138AF59655@microsoft.com, "pubscout"
> >>  wrote:
> >> 
> >>> I fixed my problem by deleting the Microsoft User Data folder from the
> >>> Library in my home account. Everything worked fine after that, and a new
> >>> Microsoft User Data folder was immediatley created. Not saying that will
> >>> work
> >>> here, but might be worth a try, no?
> >>> 
> >>> "CyberTaz" wrote:
> >>> 
> >>>> Framework errors are usually caused by lack of current updates to Office/OS
> >>>> X, need to repair disk permissions, or both. See the first 2 items under
> >>>> The
> >>>> Basics here:
> >>>> 
> >>>> http://word.mvps.org/Mac/TroubleshootingIndex.html
> >>>> 
> >>>> It sounds like you may have recently done an Archive & Install or something
> >>>> of that nature which often requires reinstalling certain programs, but I
> >>>> can't speak directly to the issue with QX or Palm. Also, for any future
> >>>> posting you'd do better to use the appropriate Mac Office groups instead of
> >>>> this one. You can get there from Mactopia:
> >>>> 
> >>>> http://www.officeformac.com/ProductForums/?@71.fn9caaIgwGy@
> >>>> 
> >>>> And always be sure to specify exact versions of OS X & Office.
> >>>> 
> >>>> HTH |:>) 
> >>>> Bob Jones 
> >>>> [MVP] Office:Mac
> >>>> 
> >>>> 
> >>>> 
> >>>> On 7/8/08 3:36 AM, in article
> >>>> 87E2FAC9-0684-442D-826C-0CC1C2D80AB6@microsoft.com, "Homebusiness in the
> >>>> Pennines" <Homebusiness in the Pennines@discussions.microsoft.com> wrote:
> >>>> 
> >>>>> Opening Excel produces ' unexpected error while trying to load the
> >>>>> Microsoft
> >>>>> Framework X library'. On OK (only option) this produces 'Error accessing
> >>>>> the
> >>>>> system registry'. On OK the application opens.
> >>>>> Similar messages appear on opening Word and Powerpoint.
> >>>>> 
> >>>>> I've also had problems with QuarkXPress preferences and my Palm Desktop
> >>>>> software!
> >>>> 
> >>>> 
> >> 
> >> 
> 
>
date: Sun, 27 Jul 2008 08:27:01 -0700   author:   pubscout

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