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date: Fri, 4 Jul 2008 13:18:00 -0700,    group: microsoft.public.mac.office.powerpoint        back       


Get gray screen when try to insert clipart in Office 2008   
I am suddenly getting a gray screen for my Clip Gallery when I try to insert 
clip art into my Office 2008 PowerPoint. Any suggestions?

Thanks!

Deb
date: Fri, 4 Jul 2008 13:18:00 -0700   author:   Deb Laurel

Re: Get gray screen when try to insert clipart in Office 2008   
Hi Deb -

Is Office fully updated - 12.1.1? If so...

The first thing I'd try is quitting all applications & running Disk Utility
- Repair Disk Permissions. Restart your Mac & see if things improve.

If not, update first then do as above.

Give a shout back if you continue to have a problem.

HTH |:>) 
Bob Jones 
[MVP] Office:Mac



On 7/4/08 4:18 PM, in article
E2F634FB-2A36-4F4A-B046-C074D750369E@microsoft.com, "Deb Laurel"
 wrote:

> I am suddenly getting a gray screen for my Clip Gallery when I try to insert
> clip art into my Office 2008 PowerPoint. Any suggestions?
> 
> Thanks!
> 
> Deb
date: Sat, 05 Jul 2008 11:06:00 -0400   author:   CyberTaz

Re: Get gray screen when try to insert clipart in Office 2008   
Bob,

I finally was able to work through the problem with microsoft technical 
assistance. By that time,  I could access the Clip Gallery, but it was empty 
of any clip art. It turned out to be a two fold problem: First, we had to 
remove the office preferences, which enabled me to insert see a full Clip 
Gallery and insert clip art into a Word document. However, I could not insert 
clip art into PowerPoint or Excel. 
Second, we created a new user, which enabled me to insert clip art into 
Word, PowerPoint and Excel. I now need to contact Apple for a Data migration.

So, that is the story and that is what I needed to do to fix the problem. 
Thank you so much for your assistance!

Deb

"CyberTaz" wrote:

> Hi Deb -
> 
> Is Office fully updated - 12.1.1? If so...
> 
> The first thing I'd try is quitting all applications & running Disk Utility
> - Repair Disk Permissions. Restart your Mac & see if things improve.
> 
> If not, update first then do as above.
> 
> Give a shout back if you continue to have a problem.
> 
> HTH |:>) 
> Bob Jones 
> [MVP] Office:Mac
> 
> 
> 
> On 7/4/08 4:18 PM, in article
> E2F634FB-2A36-4F4A-B046-C074D750369E@microsoft.com, "Deb Laurel"
>  wrote:
> 
> > I am suddenly getting a gray screen for my Clip Gallery when I try to insert
> > clip art into my Office 2008 PowerPoint. Any suggestions?
> > 
> > Thanks!
> > 
> > Deb
> 
>
date: Sat, 12 Jul 2008 21:34:00 -0700   author:   Deb Laurel

Re: Get gray screen when try to insert clipart in Office 2008   
Glad you're on the road to recovery!

Thanks for posting the info - it may prove useful to others :-)

Regards |:>)
Bob Jones 
[MVP] Office:Mac



On 7/13/08 12:34 AM, in article
9DD8DF86-3506-4310-8E8C-FA37C3320406@microsoft.com, "Deb Laurel"
 wrote:

> Bob,
> 
> I finally was able to work through the problem with microsoft technical
> assistance. By that time,  I could access the Clip Gallery, but it was empty
> of any clip art. It turned out to be a two fold problem: First, we had to
> remove the office preferences, which enabled me to insert see a full Clip
> Gallery and insert clip art into a Word document. However, I could not insert
> clip art into PowerPoint or Excel.
> Second, we created a new user, which enabled me to insert clip art into
> Word, PowerPoint and Excel. I now need to contact Apple for a Data migration.
> 
> So, that is the story and that is what I needed to do to fix the problem.
> Thank you so much for your assistance!
> 
> Deb
> 
> "CyberTaz" wrote:
> 
>> Hi Deb -
>> 
>> Is Office fully updated - 12.1.1? If so...
>> 
>> The first thing I'd try is quitting all applications & running Disk Utility
>> - Repair Disk Permissions. Restart your Mac & see if things improve.
>> 
>> If not, update first then do as above.
>> 
>> Give a shout back if you continue to have a problem.
>> 
>> HTH |:>) 
>> Bob Jones 
>> [MVP] Office:Mac
>> 
>> 
>> 
>> On 7/4/08 4:18 PM, in article
>> E2F634FB-2A36-4F4A-B046-C074D750369E@microsoft.com, "Deb Laurel"
>>  wrote:
>> 
>>> I am suddenly getting a gray screen for my Clip Gallery when I try to insert
>>> clip art into my Office 2008 PowerPoint. Any suggestions?
>>> 
>>> Thanks!
>>> 
>>> Deb
>> 
>>
date: Sun, 13 Jul 2008 07:46:07 -0400   author:   CyberTaz

Re: Get gray screen when try to insert clipart in Office 2008   
I had the same problem with the grayed-out clipart window. I traced the problem to using Firefox as my default browser. I closed Word, then changed my default browser back to Safari using Safari preferences, and restarted Word. Downloading online clipart now work without any problems.
date: Mon, 21 Jul 2008 19:46:03 -0700   author:   Michael Kuhn

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