Can someone please tell me why is the sound notification on my Entourage not working? I have been to the Preferences - Notification area to test the sound and even clicking on the sound icon doesn't help. How and what can I do to remedy this? Jaclyn
"Jaclyn Lee" wrote: > Can someone please tell me why is the sound notification on my Entourage not > working? I have been to the Preferences - Notification area to test the > sound and even clicking on the sound icon doesn't help. > > How and what can I do to remedy this? From the source of your message: User-Agent: Microsoft-Entourage/12.0.0.071130 Sounds are broken in 12.0.0. You need to update. There are some gotchas you need to be aware of. 1) MAU must be updated before it will see any of the Office updates. 2) A Leopard security update causes the updater fail safe to quit all applications to fail, resulting in a bad update. 3) You must restart after each update. 4) If you have modified your system with Monolingual or Xslimmer for example, your update will fail. <http://www.entourage.mvps.org/install/update.html#modify> Steps to install: <http://www.entourage.mvps.org/install/print.html> -- Diane
So, does this mean I'll have to re-install Office 2008 from DVD? What will happen to all my info on Word, Excel, Powerpoint & Entourage that's currently on my computer? J On 8/29/08 11:45 PM, in article C4DE1082.28FA5%diane@invalid.entourage.mvps.org, "Diane Ross" wrote: > "Jaclyn Lee" wrote: > >> Can someone please tell me why is the sound notification on my Entourage not >> working? I have been to the Preferences - Notification area to test the >> sound and even clicking on the sound icon doesn't help. >> >> How and what can I do to remedy this? > > From the source of your message: > > User-Agent: Microsoft-Entourage/12.0.0.071130 > > Sounds are broken in 12.0.0. You need to update. There are some gotchas you > need to be aware of. > > 1) MAU must be updated before it will see any of the Office updates. > 2) A Leopard security update causes the updater fail safe to quit all > applications to fail, resulting in a bad update. > 3) You must restart after each update. > 4) If you have modified your system with Monolingual or Xslimmer for > example, your update will fail. > > <http://www.entourage.mvps.org/install/update.html#modify> > > Steps to install: > > <http://www.entourage.mvps.org/install/print.html>
No, it means you need to update. Your data is not touched when you update. -- Diane "Jaclyn Lee" wrote: > So, does this mean I'll have to re-install Office 2008 from DVD? > > What will happen to all my info on Word, Excel, Powerpoint & Entourage > that's currently on my computer? > > J > > > On 8/29/08 11:45 PM, in article > C4DE1082.28FA5%diane@invalid.entourage.mvps.org, "Diane Ross" > wrote: > >> "Jaclyn Lee" wrote: >> >>> Can someone please tell me why is the sound notification on my Entourage not >>> working? I have been to the Preferences - Notification area to test the >>> sound and even clicking on the sound icon doesn't help. >>> >>> How and what can I do to remedy this? >> >> From the source of your message: >> >> User-Agent: Microsoft-Entourage/12.0.0.071130 >> >> Sounds are broken in 12.0.0. You need to update. There are some gotchas you >> need to be aware of. >> >> 1) MAU must be updated before it will see any of the Office updates. >> 2) A Leopard security update causes the updater fail safe to quit all >> applications to fail, resulting in a bad update. >> 3) You must restart after each update. >> 4) If you have modified your system with Monolingual or Xslimmer for >> example, your update will fail. >> >> <http://www.entourage.mvps.org/install/update.html#modify> >> >> Steps to install: >> >> <http://www.entourage.mvps.org/install/print.html> >
Thank you very much. It's all working well now. J On 8/30/08 9:49 PM, in article C4DF46AB.290A8%diane@invalid.entourage.mvps.org, "Diane Ross" wrote: > No, it means you need to update. Your data is not touched when you update.