Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: pop Hello all. We got a couple of office macs running Entourage 2008, POP access to our email. These few days we a few of the macs have been getting the SAME error message and one has "recovered" from the problem and OK, one has intermittent problem getting email and last one still unable to check email: Error Connection to the server failed or was dropped Explanation Could not retrieve mail Account name: "xxx" Error: -3253 Unfortunately our IT dept is not very expert in Apple, Macs nor Entourage. So they couldn't really offer any solid genuine help (sad) So if anybody here has an idea what is going on, please let me know Thanks and cheers
howwow@officeformac.com wrote: > We got a couple of office macs running Entourage 2008, POP access to > our email. > > These few days we a few of the macs have been getting the SAME error > message and one has "recovered" from the problem and OK, one has > intermittent problem getting email and last one still unable to check > email: > > Error Connection to the server failed or was dropped Unfortunately, this error code is so generic that is has plagued Entourage users for several years. It simply means the server disconnected you. Why? Who knows? Could be for one of several reasons unknown to the end user. Would IMAP be an option for you? If so I suggest switching to that protocol. Its benefits outweigh POP in today's high-speed world. Hope this helps! -- bill William M. Smith, Microsoft Interop MVP - Mac/Windows Entourage Help Page <http://entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
