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date: Thu, 17 Jul 2008 15:40:11 +0800,    group: microsoft.public.mac.office.entourage        back       


Categories no longer linked to incoming mail   
Any Help Appreciated:

Running Office 2004 on imac G5 running 10.5.4
Never had a problem.
Have no rules set up.

Recently  all incoming mail no longer highlights the category it belongs to,
they were all set up to be coloured according to category.

In Address book all categories are still valid and coloured accordingly but
all mail now arrives in plain black.

This just happened one day, all older mail that is in inbox is still
coloured.

Any suggestions?
It may have been a recent office update but I can find no source or
explanation.

Regards
Kevin McBarron
date: Thu, 17 Jul 2008 15:40:11 +0800   author:   Kevin McBarron

Re: Categories no longer linked to incoming mail   
In article <C4A5185B.9710%kevin@thecannyman.com>,
 Kevin McBarron  wrote:

> Any Help Appreciated:
> 
> Running Office 2004 on imac G5 running 10.5.4
> Never had a problem.
> Have no rules set up.
> 
> Recently  all incoming mail no longer highlights the category it belongs to,
> they were all set up to be coloured according to category.
> 
> In Address book all categories are still valid and coloured accordingly but
> all mail now arrives in plain black.
> 
> This just happened one day, all older mail that is in inbox is still
> coloured.
> 
> Any suggestions?
> It may have been a recent office update but I can find no source or
> explanation.
> 
> Regards
> Kevin McBarron


check in the entourage prefs - there is an option in the 'address book' 
section to link contact categories to incoming messages

-- 
Barry Wainwright
Microsoft MVP
date: Thu, 17 Jul 2008 11:55:01 +0100   author:   Barry Wainwright LID

Re: Categories no longer linked to incoming mail   
Thanks for the hint but already checked preferences.
Automatic link for both send and receive is checked



On 7/17/08 6:55 PM, in article
barry-2E58AD.11545717072008@news.microsoft.com, "Barry Wainwright"
<barry@mvps.org.INVALID> wrote:

> In article <C4A5185B.9710%kevin@thecannyman.com>,
>  Kevin McBarron  wrote:
> 
>> Any Help Appreciated:
>> 
>> Running Office 2004 on imac G5 running 10.5.4
>> Never had a problem.
>> Have no rules set up.
>> 
>> Recently  all incoming mail no longer highlights the category it belongs to,
>> they were all set up to be coloured according to category.
>> 
>> In Address book all categories are still valid and coloured accordingly but
>> all mail now arrives in plain black.
>> 
>> This just happened one day, all older mail that is in inbox is still
>> coloured.
>> 
>> Any suggestions?
>> It may have been a recent office update but I can find no source or
>> explanation.
>> 
>> Regards
>> Kevin McBarron
> 
> 
> check in the entourage prefs - there is an option in the 'address book'
> section to link contact categories to incoming messages
date: Fri, 18 Jul 2008 16:13:30 +0800   author:   Kevin McBarron

Re: Categories no longer linked to incoming mail   
Is it still happening? or was it a one-day glitch?

If it's still happening with that preference set, try disabling the 
pref, closing the preferences window, re-open the preferences window and 
reset the pref.

If that fails to work, it may point to corruption in the database and a 
rebuild could be in order.


In article <C4A671AA.97A6%kevin@thecannyman.com>,
 Kevin McBarron  wrote:

> Thanks for the hint but already checked preferences.
> Automatic link for both send and receive is checked
> 
> 
> 
> On 7/17/08 6:55 PM, in article
> barry-2E58AD.11545717072008@news.microsoft.com, "Barry Wainwright"
> <barry@mvps.org.INVALID> wrote:
> 
> > In article <C4A5185B.9710%kevin@thecannyman.com>,
> >  Kevin McBarron  wrote:
> > 
> >> Any Help Appreciated:
> >> 
> >> Running Office 2004 on imac G5 running 10.5.4
> >> Never had a problem.
> >> Have no rules set up.
> >> 
> >> Recently  all incoming mail no longer highlights the category it belongs 
> >> to,
> >> they were all set up to be coloured according to category.
> >> 
> >> In Address book all categories are still valid and coloured accordingly 
> >> but
> >> all mail now arrives in plain black.
> >> 
> >> This just happened one day, all older mail that is in inbox is still
> >> coloured.
> >> 
> >> Any suggestions?
> >> It may have been a recent office update but I can find no source or
> >> explanation.
> >> 
> >> Regards
> >> Kevin McBarron
> > 
> > 
> > check in the entourage prefs - there is an option in the 'address book'
> > section to link contact categories to incoming messages

-- 
Barry Wainwright
Microsoft MVP
date: Fri, 18 Jul 2008 11:03:32 +0100   author:   Barry Wainwright LID

Re: Categories no longer linked to incoming mail   
I have already rebuilt the database.
Are there any preferences I can trash to see if that works?

K


On 7/18/08 6:03 PM, in article
barry-9C15B9.11033218072008@news.microsoft.com, "Barry Wainwright"
<barry@mvps.org.INVALID> wrote:

> Is it still happening? or was it a one-day glitch?
> 
> If it's still happening with that preference set, try disabling the
> pref, closing the preferences window, re-open the preferences window and
> reset the pref.
> 
> If that fails to work, it may point to corruption in the database and a
> rebuild could be in order.
> 
> 
> In article <C4A671AA.97A6%kevin@thecannyman.com>,
>  Kevin McBarron  wrote:
> 
>> Thanks for the hint but already checked preferences.
>> Automatic link for both send and receive is checked
>> 
>> 
>> 
>> On 7/17/08 6:55 PM, in article
>> barry-2E58AD.11545717072008@news.microsoft.com, "Barry Wainwright"
>> <barry@mvps.org.INVALID> wrote:
>> 
>>> In article <C4A5185B.9710%kevin@thecannyman.com>,
>>>  Kevin McBarron  wrote:
>>> 
>>>> Any Help Appreciated:
>>>> 
>>>> Running Office 2004 on imac G5 running 10.5.4
>>>> Never had a problem.
>>>> Have no rules set up.
>>>> 
>>>> Recently  all incoming mail no longer highlights the category it belongs
>>>> to,
>>>> they were all set up to be coloured according to category.
>>>> 
>>>> In Address book all categories are still valid and coloured accordingly
>>>> but
>>>> all mail now arrives in plain black.
>>>> 
>>>> This just happened one day, all older mail that is in inbox is still
>>>> coloured.
>>>> 
>>>> Any suggestions?
>>>> It may have been a recent office update but I can find no source or
>>>> explanation.
>>>> 
>>>> Regards
>>>> Kevin McBarron
>>> 
>>> 
>>> check in the entourage prefs - there is an option in the 'address book'
>>> section to link contact categories to incoming messages
date: Wed, 23 Jul 2008 13:42:59 +0800   author:   Kevin McBarron

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