Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel A few days ago, our Office applications started showing the report that "An Office program is being used by "user." your installation exceeds the number of installations permitted by thelicense agreement. Click More Information to learn about Microsoft Office licensing." But OFFICE ISN'T BEING USED BY ANYONE. All computers have been restarted to no avail. HELP!
wrote: > A few days ago, our Office applications started showing the report that > "An Office program is being used by "user." your installation exceeds > the number of installations permitted by thelicense agreement. Click > More Information to learn about Microsoft Office licensing." > > But OFFICE ISN'T BEING USED BY ANYONE. All computers have been restarted > to no avail. HELP! I've never seen this message pop-up by mistake. Make sure no one on the local network you are on is using Office with your serial number. Someone might have copied it... Corentin -- --- Mac:MS MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
It doesn't have to be "In Use", it just has to be running :-) And it could be running in any user account on any system on the network. If it was installed using the same key as another the conflict will be detected. Restarting will not help if the program (or any Office-associated document) is set to launch on login - and may not be noticed if it's further set to launch as Hidden. Another possibility is that you have a multi-user license but the number of installations exceeds the licensed allowable limit. Might Office have been installed but improperly removed from a system then installed on another using the same key? Regards |:>) Bob Jones [MVP] Office:Mac On 9/24/08 11:41 AM, in article 59b5a4d7.-1@webcrossing.caR9absDaxw, "sakas@officeformac.com" wrote: > Version: 2004 > Operating System: Mac OS X 10.4 (Tiger) > Processor: Intel > > A few days ago, our Office applications started showing the report that "An > Office program is being used by "user." your installation exceeds the number > of installations permitted by thelicense agreement. Click More Information to > learn about Microsoft Office licensing." > > But OFFICE ISN'T BEING USED BY ANYONE. All computers have been restarted to no > avail. HELP!
