Today's article outlines how to find help when you receive an error or if you are experiencing problems. Before asking on a mailing list, newsgroup or calling support, check the Error Page or the Solve Crashes & Conflicts Page. Searching for answers if often the quickest way to find an answer, plus when you search for answers yourself you often find other bits of useful info along the way. Don't expect someone else to always provide the answers. For example: You receive the error "The action could not be completed. An unknown error (4362) occurred." How do you find what this error means and what are you supposed to do? Because this error lists a number, visit the Number errors page. Click on the link at the top for Positive Errors, select 4362. The solution is to rebuild your database. This is one of the common errors received in Entourage. Knowing where to search resulted in receiving an answer in less than a minute. <http://www.entourage.mvps.org/error/number.html> Continue to read to find out how to find answers. <http://blog.entourage.mvps.org/2008/08/dealing_with_error_messages_and_solv ing_problems.html> In case the above link does not work: <http://tinyurl.com/6dfqqx> -- Diane
