Contacts   

Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

Hi, im not overly good with computers, however anytime i add a contact on messenger for mac the contact is automatically blocked, and i am unable to unblock them, iv tried to un-install messenger and re-install it but the same problem persists. Can anyone suggest another course of action?

date: Thu, 11 Sep 2008 15:47:16 -0700   author:   unknown

Re: Contacts   

Hi Eddie,

Depending on a contact's personal settings, they may not be visible until 
they have personally validated your add request. If they are actually 
blocked, you can remedy this by going to the Messenger menu > Preferences > 
Privacy tab. This panel displays both your block and allow lists, and can be 
used to move contacts between them.

Please let me know if this helps.

-- 

Zack Moxley
a-zamox@online.microsoft.com (remove "online." for any direct replies)
Microsoft Corporation
Macintosh Business Unit

This posting is provided "AS IS" with no warranties, and confers no rights.

 wrote in message 
news:59b59497.-1@webcrossing.caR9absDaxw...
> Operating System: Mac OS X 10.4 (Tiger)
> Processor: Intel
>
> Hi, im not overly good with computers, however anytime i add a contact on 
> messenger for mac the contact is automatically blocked, and i am unable to 
> unblock them, iv tried to un-install messenger and re-install it but the 
> same problem persists. Can anyone suggest another course of action?

date: Fri, 12 Sep 2008 17:13:05 -0700   author:   Zachary Moxley [MSFT]

Re: Contacts   

Hi Zach, thanks for the reply, unfortunately this hasnt helped, everytime messenger starts i get asked to approve contacts (the same ones continually) and despite clicking yes they still show up as blocked, and i am unable to unblock them, they do not show up as blocked contacts in the privacy tab either, im a bit lost as to what to do. Ive never experienced anything like this before.
Eddie

date: Fri, 12 Sep 2008 19:05:30 -0700   author:   Eddiecairns

Re: Contacts   

Hi Eddie,

This is the first report of this nature I've seen. Here is a potential 
solution:
1. Quit Messenger if it is open.
2. Go to ~/Library/Preferences/Microsoft (Note: ~ refers to your user folder 
on your system drive.)
3. Delete the file "Microsoft Messenger user Cache.plist".
4. Log in to Messenger.

This should clear your local contact data, allowing Messenger to re-download 
it from the server. After this, you should be able to properly 
accept/unblock contacts.

-- 

Zack Moxley
a-zamox@online.microsoft.com (remove "online." for any direct replies)
Microsoft Corporation
Macintosh Business Unit

This posting is provided "AS IS" with no warranties, and confers no rights.

<Eddiecairns> wrote in message news:59b59497.1@webcrossing.caR9absDaxw...
> Hi Zach, thanks for the reply, unfortunately this hasnt helped, everytime 
> messenger starts i get asked to approve contacts (the same ones 
> continually) and despite clicking yes they still show up as blocked, and i 
> am unable to unblock them, they do not show up as blocked contacts in the 
> privacy tab either, im a bit lost as to what to do. Ive never experienced 
> anything like this before.
> Eddie

date: Tue, 16 Sep 2008 15:41:38 -0700   author:   Zachary Moxley [MSFT]