|
|
|
date: Tue, 22 Jul 2008 15:23:09 -0700,
group: microsoft.public.mac.messenger
back
Re: Messenger 7.0.1 and OCS2007
On 7/22/08 3:23 PM, in article 59b54dde.-1@webcrossing.caR9absDaxw,
"theblarney@officeformac.com" wrote:
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: Intel
>
> Hi,
>
> I have recently got Messenger:Mac to work with our OCS2007 server but have a
> strange issue.
>
> When I first signed in and someone called me, I got a single burst of ringing
> then nothing. I could answer the call and everything was fine.
>
> Every call after that I received no ringing tone at all.
>
> If I went into the Preferences > Alerts and unchecked play sounds for alerts
> and clicked ok, then went back in and re-ticked play sounds for alerts then
> clicked on the sounds button and changed the ringing from Incoming 1 to
> Incoming 2 and saved, when someone called me again I received a single burst
> of ringing, but this is a little intermittent.
>
> I thought maybe deleting the corporate preferences and restarting the client
> again but I do not know which preference file and its location to delete.
>
> Any help would be appreciated.
>
> Thanks
>
> Gavin
Hi!
Deleting your preferences may help. To do this, please perform the
following:
1. Quit Mac Messenger.
2. Navigate to ~/Library/Preferences and delete the file
"com.microsoft.messenger.plist"
3. Navigate to ~/Documents/Microsoft User Data and delete the folder
"Messenger Corporate Data"
4. Restart Mac Messenger.
Please let me know if this helps.
---
Zack Moxley
a-zamox@online.microsoft.com (remove ³online.² for any direct replies)
Microsoft Corporation
Macintosh Business Unit
This posting is provided ³AS IS² with no warranties, and confers no rights.
date: Tue, 29 Jul 2008 14:21:41 -0700
author: Zack Moxley [MSFT]
|
|