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date: Mon, 26 Sep 2005 20:29:50 -0400,
group: microsoft.public.games.zone
back
Re: Can't get in
DG wrote:
> I have been trying to help my dad back in the Game Zone. He's had the same
> nickname for years now, same e-mail address. He hadn't signed in for quite
> a while, but I know we are using the correct e-mail address and password (I
> had it written down). Every time I try, I get the message "The e-mail
> address or password is incorrect. Please retype the e-mail address and
> password, or sign up if you haven't already done so." And I can't get any
> further because you have to sign in to get help. Are Zone nicknames purged
> after a certain amount of time? I seem to remember they did it once before
> but sent out e-mail notification before purging. I can sign in under my
> nickname so it isn't the settings on the computer. Can anyone provide any
> help???
Have him sign in as if he was a new member. Then, once signed in, try
adding the old nickname, if possible. Here's some help:
Look for "How To Recover, Rename, or Transfer a Zone Name / Passport"
http://mvps.org/nibblesnbits/ZonePassport.html
--
+Elmo_Tech
date: Mon, 26 Sep 2005 22:14:23 -0400
author: +Elmo_Tech lid
Re: Can't get in
"+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
news:ug6fukwwFHA.3252@TK2MSFTNGP10.phx.gbl...
> DG wrote:
>> I have been trying to help my dad back in the Game Zone. He's had the
>> same nickname for years now, same e-mail address. He hadn't signed in
>> for quite a while, but I know we are using the correct e-mail address and
>> password (I had it written down). Every time I try, I get the message
>> "The e-mail address or password is incorrect. Please retype the e-mail
>> address and password, or sign up if you haven't already done so." And I
>> can't get any further because you have to sign in to get help. Are Zone
>> nicknames purged after a certain amount of time? I seem to remember they
>> did it once before but sent out e-mail notification before purging. I can
>> sign in under my nickname so it isn't the settings on the computer. Can
>> anyone provide any help???
>
> Have him sign in as if he was a new member. Then, once signed in, try
> adding the old nickname, if possible. Here's some help:
>
> Look for "How To Recover, Rename, or Transfer a Zone Name / Passport"
> http://mvps.org/nibblesnbits/ZonePassport.html
>
> --
> +Elmo_Tech
Thanks for your help, but no, it didn't work. It says that his zone name is
taken. So if he didn't sign in for quite a while did they delete his
nickname and now someone else is using it?? Don't they send e-mail
notifications before deleting nicknames?
date: Tue, 27 Sep 2005 18:34:32 -0400
author: DG
Re: Can't get in
DG wrote:
> "+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
> news:ug6fukwwFHA.3252@TK2MSFTNGP10.phx.gbl...
>
>>DG wrote:
>>
>>>I have been trying to help my dad back in the Game Zone. He's had the
>>>same nickname for years now, same e-mail address. He hadn't signed in
>>>for quite a while, but I know we are using the correct e-mail address and
>>>password (I had it written down). Every time I try, I get the message
>>>"The e-mail address or password is incorrect. Please retype the e-mail
>>>address and password, or sign up if you haven't already done so." And I
>>>can't get any further because you have to sign in to get help. Are Zone
>>>nicknames purged after a certain amount of time? I seem to remember they
>>>did it once before but sent out e-mail notification before purging. I can
>>>sign in under my nickname so it isn't the settings on the computer. Can
>>>anyone provide any help???
>>
>>Have him sign in as if he was a new member. Then, once signed in, try
>>adding the old nickname, if possible. Here's some help:
>>
>>Look for "How To Recover, Rename, or Transfer a Zone Name / Passport"
>>http://mvps.org/nibblesnbits/ZonePassport.html
>>
>>--
>>+Elmo_Tech
>
>
> Thanks for your help, but no, it didn't work. It says that his zone name is
> taken. So if he didn't sign in for quite a while did they delete his
> nickname and now someone else is using it?? Don't they send e-mail
> notifications before deleting nicknames?
You might log onto the Zone and look up the profile on the nickname. I
suspect you'll find that it isn't really there, and is in Limbo,
unavailable, yet unused.
--
+Elmo_Tech
date: Tue, 27 Sep 2005 22:37:23 -0400
author: +Elmo_Tech lid
Re: Can't get in
"+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
news:%23T8hPW9wFHA.624@TK2MSFTNGP11.phx.gbl...
> DG wrote:
>> "+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
>> news:ug6fukwwFHA.3252@TK2MSFTNGP10.phx.gbl...
>>
>>>DG wrote:
>>>
>>>>I have been trying to help my dad back in the Game Zone. He's had the
>>>>same nickname for years now, same e-mail address. He hadn't signed in
>>>>for quite a while, but I know we are using the correct e-mail address
>>>>and password (I had it written down). Every time I try, I get the
>>>>message "The e-mail address or password is incorrect. Please retype the
>>>>e-mail address and password, or sign up if you haven't already done so."
>>>>And I can't get any further because you have to sign in to get help.
>>>>Are Zone nicknames purged after a certain amount of time? I seem to
>>>>remember they did it once before but sent out e-mail notification before
>>>>purging. I can sign in under my nickname so it isn't the settings on the
>>>>computer. Can anyone provide any help???
>>>
>>>Have him sign in as if he was a new member. Then, once signed in, try
>>>adding the old nickname, if possible. Here's some help:
>>>
>>>Look for "How To Recover, Rename, or Transfer a Zone Name / Passport"
>>>http://mvps.org/nibblesnbits/ZonePassport.html
>>>
>>>--
>>>+Elmo_Tech
>>
>>
>> Thanks for your help, but no, it didn't work. It says that his zone name
>> is taken. So if he didn't sign in for quite a while did they delete his
>> nickname and now someone else is using it?? Don't they send e-mail
>> notifications before deleting nicknames?
>
> You might log onto the Zone and look up the profile on the nickname. I
> suspect you'll find that it isn't really there, and is in Limbo,
> unavailable, yet unused.
>
> --
> +Elmo_Tech
I logged in, looked up the profile for his nickname and there are ratings
listed for the same games he played.
date: Tue, 27 Sep 2005 23:00:07 -0400
author: DG
Re: Can't get in
DG wrote:
> "+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
> news:%23T8hPW9wFHA.624@TK2MSFTNGP11.phx.gbl...
>
>>DG wrote:
>>
>>>"+Elmo_Tech" <elmogeek@iglou.invalid> wrote in message
>>>news:ug6fukwwFHA.3252@TK2MSFTNGP10.phx.gbl...
>>>
>>>
>>>>DG wrote:
>>>>
>>>>
>>>>>I have been trying to help my dad back in the Game Zone. He's had the
>>>>>same nickname for years now, same e-mail address. He hadn't signed in
>>>>>for quite a while, but I know we are using the correct e-mail address
>>>>>and password (I had it written down). Every time I try, I get the
>>>>>message "The e-mail address or password is incorrect. Please retype the
>>>>>e-mail address and password, or sign up if you haven't already done so."
>>>>>And I can't get any further because you have to sign in to get help.
>>>>>Are Zone nicknames purged after a certain amount of time? I seem to
>>>>>remember they did it once before but sent out e-mail notification before
>>>>>purging. I can sign in under my nickname so it isn't the settings on the
>>>>>computer. Can anyone provide any help???
>>>>
>>>>Have him sign in as if he was a new member. Then, once signed in, try
>>>>adding the old nickname, if possible. Here's some help:
>>>>
>>>>Look for "How To Recover, Rename, or Transfer a Zone Name / Passport"
>>>>http://mvps.org/nibblesnbits/ZonePassport.html
>>>>
>>>>--
>>>>+Elmo_Tech
>>>
>>>
>>>Thanks for your help, but no, it didn't work. It says that his zone name
>>>is taken. So if he didn't sign in for quite a while did they delete his
>>>nickname and now someone else is using it?? Don't they send e-mail
>>>notifications before deleting nicknames?
>>
>>You might log onto the Zone and look up the profile on the nickname. I
>>suspect you'll find that it isn't really there, and is in Limbo,
>>unavailable, yet unused.
>>
>>--
>>+Elmo_Tech
>
>
> I logged in, looked up the profile for his nickname and there are ratings
> listed for the same games he played.
If there's no help on the NibblesNbits site, you might try the Passport
Support Form link the same page.
http://register.passport.com/contactus.srf Perhaps they can activate
the account, etc..
--
+Elmo_Tech
date: Wed, 28 Sep 2005 19:11:30 -0400
author: +Elmo_Tech lid
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