Can't install VS2008 Pro   

I've tried twice to install Visual Studio 2008 Pro on my desktop system and, 
on both occasions, it's reached the install of "Visual Studio 2005 tools for 
the 2007 MS Office System Runtime" step and killed the machine with a BSOD. 
The web page that error reporting takes me to reports a device error and 
offers a load of things that I can do to fix the problem.

Problem is, it offers no help in identifying the device it thinks is in 
error. I've downloaded and installed all of the updates to my machine plus 
all of the updates to Office 2007, but that seems to make no difference.

Any suggestions as to how I sort this out please. For now, I've just moved 
on to the next step of the install (Documentation) on the basis that I don't 
believe I need the remaining tools, but I'm not entirely happy about losing 
part of the install - that just leads to problems later.

Failing that, is there some way to restart the install, in the hopes that it 
might get over itself and move on. I've been trying the reinstall option, 
which starts again at the beginning.

I'm on Windows/XP Home SP3 installing VS 2008 Pro. I already have VS2005 pro 
installed. The ONLY app I have this BSOD with is Visual Studio (2005 has it 
occasionally and now the 2008 install).

Thanks
Steve

date: Wed, 30 Jul 2008 15:55:39 +0100   author:   Steve Barnett

Re: Can't install VS2008 Pro   

This is frustrating. I've downloaded the Windows/XP symbols and debugging 
tools to analyse the minidump. That tells me I've had a:
    BugCheck 0x10000050 (0xe4091000, 0x00000000, 0x80063798, 0x00000001)

This appears to be a page fault in a non-paged area and is a read operation. 
Good stuff you get from this dump file debugger. Then it lets itself down 
and tells me the error was probably caused by ntoskrnl.exe but that it can't 
read the faulting driver name! So, hundreds of megabytes of downloads later, 
I know no more than I did before!

Guess I wait for it to happen again. This time I've turned off the automatic 
reboot. Maybe the stop message will give me more details.

Steve


"Steve Barnett"  wrote in message 
news:u87GYRl8IHA.1200@TK2MSFTNGP04.phx.gbl...
> I've tried twice to install Visual Studio 2008 Pro on my desktop system 
> and, on both occasions, it's reached the install of "Visual Studio 2005 
> tools for the 2007 MS Office System Runtime" step and killed the machine 
> with a BSOD. The web page that error reporting takes me to reports a 
> device error and offers a load of things that I can do to fix the problem.
>
> Problem is, it offers no help in identifying the device it thinks is in 
> error. I've downloaded and installed all of the updates to my machine plus 
> all of the updates to Office 2007, but that seems to make no difference.
>
> Any suggestions as to how I sort this out please. For now, I've just moved 
> on to the next step of the install (Documentation) on the basis that I 
> don't believe I need the remaining tools, but I'm not entirely happy about 
> losing part of the install - that just leads to problems later.
>
> Failing that, is there some way to restart the install, in the hopes that 
> it might get over itself and move on. I've been trying the reinstall 
> option, which starts again at the beginning.
>
> I'm on Windows/XP Home SP3 installing VS 2008 Pro. I already have VS2005 
> pro installed. The ONLY app I have this BSOD with is Visual Studio (2005 
> has it occasionally and now the 2008 install).
>
> Thanks
> Steve
>

date: Thu, 31 Jul 2008 11:37:02 +0100   author:   Steve Barnett

Re: Can't install VS2008 Pro   

Ok, I guess no one was able to help. No sweat. I'm up and working again.

Just in case someone ever falls over this thread, I got there by:

a) Changed my system settings to create a full dump of the machine rather 
than a mini dump. Then analysed that dump to find that it offered nothing 
useful as it was still unable to tell me what was causing the crash.

b) Tried using the verifier.exe to checkout my drivers. Once that was 
enabled, Windows wouldn't even boot up (thanks' MS for safe mode to I could 
kill verifier.exe)

c) Checked my device drivers manually - found 9 sound card drivers I didn't 
know I had for hardware I definitely didn't have, so deleted them.

d) Found a "device" called PQIMount that was shown as not working, so I 
deleted it. This was a hidden device, so hadn't shown up as being in error 
in the default view!

e) Checked my services and found "Symantec Core LC" was running. I don't 
have any Symantec products any more, so stopped it and used SC to delete it. 
Have also deleted the folder now.

Having done that lot (mostly by trial and error) I have now been able to 
install VS 2008.

Steve


"Steve Barnett"  wrote in message 
news:%23AZWhlv8IHA.4532@TK2MSFTNGP05.phx.gbl...
> This is frustrating. I've downloaded the Windows/XP symbols and debugging 
> tools to analyse the minidump. That tells me I've had a:
>    BugCheck 0x10000050 (0xe4091000, 0x00000000, 0x80063798, 0x00000001)
>
> This appears to be a page fault in a non-paged area and is a read 
> operation. Good stuff you get from this dump file debugger. Then it lets 
> itself down and tells me the error was probably caused by ntoskrnl.exe but 
> that it can't read the faulting driver name! So, hundreds of megabytes of 
> downloads later, I know no more than I did before!
>
> Guess I wait for it to happen again. This time I've turned off the 
> automatic reboot. Maybe the stop message will give me more details.
>
> Steve
>
>
> "Steve Barnett"  wrote in message 
> news:u87GYRl8IHA.1200@TK2MSFTNGP04.phx.gbl...
>> I've tried twice to install Visual Studio 2008 Pro on my desktop system 
>> and, on both occasions, it's reached the install of "Visual Studio 2005 
>> tools for the 2007 MS Office System Runtime" step and killed the machine 
>> with a BSOD. The web page that error reporting takes me to reports a 
>> device error and offers a load of things that I can do to fix the 
>> problem.
>>
>> Problem is, it offers no help in identifying the device it thinks is in 
>> error. I've downloaded and installed all of the updates to my machine 
>> plus all of the updates to Office 2007, but that seems to make no 
>> difference.
>>
>> Any suggestions as to how I sort this out please. For now, I've just 
>> moved on to the next step of the install (Documentation) on the basis 
>> that I don't believe I need the remaining tools, but I'm not entirely 
>> happy about losing part of the install - that just leads to problems 
>> later.
>>
>> Failing that, is there some way to restart the install, in the hopes that 
>> it might get over itself and move on. I've been trying the reinstall 
>> option, which starts again at the beginning.
>>
>> I'm on Windows/XP Home SP3 installing VS 2008 Pro. I already have VS2005 
>> pro installed. The ONLY app I have this BSOD with is Visual Studio (2005 
>> has it occasionally and now the 2008 install).
>>
>> Thanks
>> Steve
>>
>
>

date: Fri, 1 Aug 2008 12:04:30 +0100   author:   Steve Barnett

Re: Can't install VS2008 Pro   

To play safe, I have installed Windows Installer 3.1, then .NET
Framework 3.5 from its WCU folder, then run setup.exe. The core
installation and its components takes up 3.3GB of hard disk space.
Then install its MSDN Library. Now it was working without a glitch. I
am using Winxp sp2.

On Aug 1, 7:04 pm, "Steve Barnett"  wrote:
> Ok, I guess no one was able to help. No sweat. I'm up and working again.
>
> Just in case someone ever falls over this thread, I got there by:
>
> a) Changed my system settings to create a full dump of the machine rather
> than a mini dump. Then analysed that dump to find that it offered nothing
> useful as it was still unable to tell me what was causing the crash.
>
> b) Tried using the verifier.exe to checkout my drivers. Once that was
> enabled, Windows wouldn't even boot up (thanks' MS for safe mode to I could
> kill verifier.exe)
>
> c) Checked my device drivers manually - found 9 sound card drivers I didn't
> know I had for hardware I definitely didn't have, so deleted them.
>
> d) Found a "device" called PQIMount that was shown as not working, so I
> deleted it. This was a hidden device, so hadn't shown up as being in error
> in the default view!
>
> e) Checked my services and found "Symantec Core LC" was running. I don't
> have any Symantec products any more, so stopped it and used SC to delete it.
> Have also deleted the folder now.
>
> Having done that lot (mostly by trial and error) I have now been able to
> install VS 2008.
>
> Steve
>
> "Steve Barnett"  wrote in message
>
> news:%23AZWhlv8IHA.4532@TK2MSFTNGP05.phx.gbl...
>
>
>
> > This is frustrating. I've downloaded the Windows/XP symbols and debugging
> > tools to analyse the minidump. That tells me I've had a:
> >    BugCheck 0x10000050 (0xe4091000, 0x00000000, 0x80063798, 0x00000001)
>
> > This appears to be a page fault in a non-paged area and is a read
> > operation. Good stuff you get from this dump file debugger. Then it lets
> > itself down and tells me the error was probably caused by ntoskrnl.exe but
> > that it can't read the faulting driver name! So, hundreds of megabytes of
> > downloads later, I know no more than I did before!
>
> > Guess I wait for it to happen again. This time I've turned off the
> > automatic reboot. Maybe the stop message will give me more details.
>
> > Steve
>
> > "Steve Barnett"  wrote in message
> >news:u87GYRl8IHA.1200@TK2MSFTNGP04.phx.gbl...
> >> I've tried twice to install Visual Studio 2008 Pro on my desktop system
> >> and, on both occasions, it's reached the install of "Visual Studio 2005
> >> tools for the 2007 MS Office System Runtime" step and killed the machine
> >> with a BSOD. The web page that error reporting takes me to reports a
> >> device error and offers a load of things that I can do to fix the
> >> problem.
>
> >> Problem is, it offers no help in identifying the device it thinks is in
> >> error. I've downloaded and installed all of the updates to my machine
> >> plus all of the updates to Office 2007, but that seems to make no
> >> difference.
>
> >> Any suggestions as to how I sort this out please. For now, I've just
> >> moved on to the next step of the install (Documentation) on the basis
> >> that I don't believe I need the remaining tools, but I'm not entirely
> >> happy about losing part of the install - that just leads to problems
> >> later.
>
> >> Failing that, is there some way to restart the install, in the hopes that
> >> it might get over itself and move on. I've been trying the reinstall
> >> option, which starts again at the beginning.
>
> >> I'm on Windows/XP Home SP3 installing VS 2008 Pro. I already have VS2005
> >> pro installed. The ONLY app I have this BSOD with is Visual Studio (2005
> >> has it occasionally and now the 2008 install).
>
> >> Thanks
> >> Steve

date: Thu, 7 Aug 2008 00:30:40 -0700 (PDT)   author:   bluefin