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date: Fri, 18 Jul 2008 11:25:10 -0400,
group: microsoft.public.vsnet.general
back
RE: Context Sensitive Help in VS2008 not working
Dear Brian,
From your description, you are working with Visual Studio 2008, in one of
your projects, when you try to launch context sensitive help information by
pressing F1 key, the help document doesn't open.
To troubleshoot this problem, we can try the following things to isolate
potential causes.
1). Close all the opened Visual Stuido processes, and open only one Vistual
Studio, then load *ONLY* the project which has problem. Try the F1 key and
see whether it still has the problem or not.
This approach can eliminate corrupted project settings.
2). Click Start button and select "Run...", type "devenv /ResetSettings"
and press Enter key.
This will eliminate the related potential settings problem.
3). Try disabling third party Add-ins or packages.
This is can be done in either of the following ways:
a). In the Visual Studio, selecting the "Tools" -> "Add-in Manager"
menu, uncheck all the add-ins;
or:
b). Click Start menu and select "Run...", type "devenv /SafeMode"
and press Enter key;
This approach can eliminate the potential impact caused by third
party Add-ins or packages.
4). Try rebooting the operating system to safe mode.
This can help to isolate whether any other applications are
interfering with Visual Studio.
5). Try to create a new user account.
This can help isolate user profile corruption related causes.
6). Try completely uninstalling the Visual Studio 2008 and install it
again.
For how to uninstall the Visual Studio 2008 completely, please refer
to this document:
Uninstalling Visual Studio 2008
http://msdn.microsoft.com/en-us/vs2008/bb968856.aspx
Please try these approaches and let me know whether they helps or not.
I looking forward to hearing from you.
Sincerely,
Zhi-Xin Ye
Microsoft Managed Newsgroup Support Team
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
msdnmg@microsoft.com.
==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.
Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Mon, 21 Jul 2008 10:54:34 GMT
author: (Zhi-xin Ye)
RE: Context Sensitive Help in VS2008 not working
Zhi-xin,
Thank you so much. Item 2.
2). Click Start button and select "Run...", type "devenv /ResetSettings"
and press Enter key.
This will eliminate the related potential settings problem.
Fixed the problem.
--
Brian
"Zhi-xin Ye" wrote:
> Dear Brian,
>
> From your description, you are working with Visual Studio 2008, in one of
> your projects, when you try to launch context sensitive help information by
> pressing F1 key, the help document doesn't open.
>
> To troubleshoot this problem, we can try the following things to isolate
> potential causes.
>
> 1). Close all the opened Visual Stuido processes, and open only one Vistual
> Studio, then load *ONLY* the project which has problem. Try the F1 key and
> see whether it still has the problem or not.
> This approach can eliminate corrupted project settings.
>
> 2). Click Start button and select "Run...", type "devenv /ResetSettings"
> and press Enter key.
> This will eliminate the related potential settings problem.
>
> 3). Try disabling third party Add-ins or packages.
>
> This is can be done in either of the following ways:
>
> a). In the Visual Studio, selecting the "Tools" -> "Add-in Manager"
> menu, uncheck all the add-ins;
> or:
> b). Click Start menu and select "Run...", type "devenv /SafeMode"
> and press Enter key;
>
> This approach can eliminate the potential impact caused by third
> party Add-ins or packages.
>
> 4). Try rebooting the operating system to safe mode.
> This can help to isolate whether any other applications are
> interfering with Visual Studio.
>
> 5). Try to create a new user account.
> This can help isolate user profile corruption related causes.
>
> 6). Try completely uninstalling the Visual Studio 2008 and install it
> again.
>
> For how to uninstall the Visual Studio 2008 completely, please refer
> to this document:
>
> Uninstalling Visual Studio 2008
> http://msdn.microsoft.com/en-us/vs2008/bb968856.aspx
>
> Please try these approaches and let me know whether they helps or not.
>
> I looking forward to hearing from you.
>
> Sincerely,
> Zhi-Xin Ye
> Microsoft Managed Newsgroup Support Team
>
> Delighting our customers is our #1 priority. We welcome your comments and
> suggestions about how we can improve the support we provide to you. Please
> feel free to let my manager know what you think of the level of service
> provided. You can send feedback directly to my manager at:
> msdnmg@microsoft.com.
>
> ==================================================
> Get notification to my posts through email? Please refer to
> http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
> ications.
>
> Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
> where an initial response from the community or a Microsoft Support
> Engineer within 1 business day is acceptable. Please note that each follow
> up response may take approximately 2 business days as the support
> professional working with you may need further investigation to reach the
> most efficient resolution. The offering is not appropriate for situations
> that require urgent, real-time or phone-based interactions or complex
> project analysis and dump analysis issues. Issues of this nature are best
> handled working with a dedicated Microsoft Support Engineer by contacting
> Microsoft Customer Support Services (CSS) at
> http://msdn.microsoft.com/subscriptions/support/default.aspx.
> ==================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
date: Tue, 22 Jul 2008 07:27:01 -0700
author: Brian am
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