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date: Tue, 21 Aug 2007 12:39:38 +0100,    group: microsoft.public.vsnet.documentation        back       


VS2005 help picking up wrong online version via F1   
(reposted here after no reply in microsoft.public.vstudio.general)

I recently got a new laptop + wiped it and started from scratch - put 
VS2005 onto it and (only) installed the latest MSDN Library DVD.  I 
opted for "Try online first, then local" option.  I've never put any of 
the VS2008 betas on this machine.

However, when I do an F1 help in VS2005, the help pops up but fetches 
(from the web) the VS.90 version of the help saying "[Note: This topic 
is pre-release documentation and is subject to change in future 
releases. Blank topics are included as placeholders.]".  The URL it is 
fetching is: 
<http://msdn2.microsoft.com/en-us/library/system.io.ioexception_members(VS.90).aspx>

If I then go to to the "Look for" box in the index on the left and enter 
"IOException class, all members", I get the correct (local) page (just 
like the next paragraph).

If I change the options to "Try local first, then online" everything 
works fine (except I won't get the latest information as I have most of 
the MSDN library installed).  Doing a F1 on IOException brings up help 
with the following URL: 
<ms-help://MS.VSCC.v80/MS.MSDN.v80/MS.NETDEVFX.v20.en/cpref12/html/T_System_IO_IOException_Members.htm>

Anyone got any ideas why this might be, and more importantly, how I can 
get it to search online to get the correct results?  On my old (XP) 
laptop this worked fine - I never had any problems like this.  This new 
laptop is Vista Business, but I can't imagine that it's a Vista problem. 
  I have VS2005 SP1 and VS2005 SP1 Update for Vista installed.

Any ideas?

Thanks

David
date: Tue, 21 Aug 2007 12:39:38 +0100   author:   David Hearn am

RE: VS2005 help picking up wrong online version via F1   
Hello David,

According to your description, I understood you met an issue that MSDN 
Document Explorer pop up the VS.90 version Help Document, even though you 
never installed VS 2008 before. If I misunderstood anything here, please 
correct me.

If we choice "Try online first, then local" option, MSDN Document Explorer 
will call MTPS web service. I think the problem is that MSDN Document 
Explorer doesn't check the current version of Visual Studio. Thereby, the 
latest version of related page (VS 9.0) on MSDN website will be return. 

As you have seen, this behavior is not related to Windows Vista. I have 
checked this behavior on both Windows XP and Windows 2003. MSDN Document 
Explorer always points us to the VS 9.0 version of help page. If you try 
this behavior on your old XP machine now, I believe the same issue will 
occur.

I will consult with product team to check if this is a product issue in 
Visual Studio or MSDN Document Explorer. Please wait me one more day. I 
will update here as soon as possible.

If you have any more concern, please feel free to let me know. I'm glad to 
assist you.
Have a great day,

Wen Yuan
Microsoft Online Community Support 
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Wed, 22 Aug 2007 09:05:47 GMT   author:   (WenYuan Wang [MSFT])

Re: VS2005 help picking up wrong online version via F1   
WenYuan Wang [MSFT] wrote:
> Hello David,
> 
> According to your description, I understood you met an issue that MSDN 
> Document Explorer pop up the VS.90 version Help Document, even though you 
> never installed VS 2008 before. If I misunderstood anything here, please 
> correct me.

Yes, that is correct.

> If we choice "Try online first, then local" option, MSDN Document Explorer 
> will call MTPS web service. I think the problem is that MSDN Document 
> Explorer doesn't check the current version of Visual Studio. Thereby, the 
> latest version of related page (VS 9.0) on MSDN website will be return. 
> 
> As you have seen, this behavior is not related to Windows Vista. I have 
> checked this behavior on both Windows XP and Windows 2003. MSDN Document 
> Explorer always points us to the VS 9.0 version of help page. If you try 
> this behavior on your old XP machine now, I believe the same issue will 
> occur.

I've just checked this, and you are correct - my old XP machine (which 
also never had VS2008 installed) does fetch the VS 9.0 documentation online.

> I will consult with product team to check if this is a product issue in 
> Visual Studio or MSDN Document Explorer. Please wait me one more day. I 
> will update here as soon as possible.

Thanks for this, I appreciate it.

David
date: Thu, 23 Aug 2007 10:40:42 +0100   author:   David Hearn am

Re: VS2005 help picking up wrong online version via F1   
Hello David,
Thanks for your waiting.

I have submitted this issue in our DB for Visual Studio product team to 
investigate.
The issue is that "do F1 help in VS2005, the Document Explorer pops up but 
fetches (from the web) the VS.90 version of the help page."
Thanks again for your post.
This will benefit our product quality improvement very much.

But I'm afraid this issue may not be fixed very soon.
For urgent issues, we can contact Microsoft CSS directly.
If the problem is confirmed to be a product bug, the case charge will be 
free.
You can check http://support.microsoft.com for regional support phone 
numbers.

Please let me know if you have any more concern on this issue. It's my 
please to assist you.

Have a great day.
Best regards,

Wen Yuan
Microsoft Online Community Support 
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Fri, 24 Aug 2007 08:10:17 GMT   author:   (WenYuan Wang [MSFT])

Re: VS2005 help picking up wrong online version via F1   
Sorry,
> It's my *please* to assist you.
correct:
It's my pleasure to assist you.

Have a great day,
Wen Yuan
Microsoft Online Community Support 
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Fri, 24 Aug 2007 08:25:34 GMT   author:   (WenYuan Wang [MSFT])

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