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date: Thu, 31 Jul 2008 15:48:53 -0700,    group: microsoft.public.win32.programmer.tapi        back       


Punch TAPI through the firewall?   
I want to deploy a TAPI soft phone outside of the corporate firewall, so far
no luck.  What ports and protocols do I need to open in order to make this
happen?

Thanks.
date: Thu, 31 Jul 2008 15:48:53 -0700   author:   Frank Rizzo

Re: Punch TAPI through the firewall?   
"Frank Rizzo"  schrieb im Newsbeitrag
news:ejGl%23918IHA.5556@TK2MSFTNGP02.phx.gbl...
> I want to deploy a TAPI soft phone outside of the corporate firewall, so far
> no luck.  What ports and protocols do I need to open in order to make this
> happen?

Frank,
what "TAPI soft phone" are you refering to?
Please describe your scenario in detail.

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
date: Fri, 1 Aug 2008 13:06:43 +0200   author:   Andreas Marschall [MVP TAPI]

Re: Punch TAPI through the firewall?   
Frank,

if you are talking about using the TAPI client/server architecture
with Remote TSP, I guess you'll be out of luck and even if you
would get it to work, there would be serious security concerns,
since Windows network authentication is required for this.

Your best bet in this case would be to create a VPN connection
into your corporate network.


Best regards,

Matthias Moetje
-------------------------------------
TAPI WIKI: http://www.tapi.info
------------------------------------- 
TERASENS GmbH
Augustenstraße 24
80333 Munich, GERMANY
------------------------------------- 
e-mail: moetje at terasens dot com
www:   www.terasens.com
------------------------------------- 

"Frank Rizzo"  wrote in message 
news:ejGl%23918IHA.5556@TK2MSFTNGP02.phx.gbl...
>I want to deploy a TAPI soft phone outside of the corporate firewall, so 
>far
> no luck.  What ports and protocols do I need to open in order to make this
> happen?
>
> Thanks.
>
>
date: Fri, 1 Aug 2008 15:26:10 +0200   author:   Matthias Moetje [MVP]

Re: Punch TAPI through the firewall?   
Andreas Marschall [MVP TAPI] wrote:
> "Frank Rizzo"  schrieb im Newsbeitrag
> news:ejGl%23918IHA.5556@TK2MSFTNGP02.phx.gbl...
>> I want to deploy a TAPI soft phone outside of the corporate firewall, so far
>> no luck.  What ports and protocols do I need to open in order to make this
>> happen?
> 
> Frank,
> what "TAPI soft phone" are you refering to?

There is one that comes bundles with 3COM NBX v3000 pbx product.  I am 
not sure that it communicates only via TAPI, but it has a dependency on 
tapi32.dll, so I assume so.


> Please describe your scenario in detail.
>
date: Fri, 01 Aug 2008 16:48:31 -0700   author:   Frank Rizzo

Re: Punch TAPI through the firewall?   
"Frank Rizzo"  schrieb im Newsbeitrag
news:ugXXaED9IHA.4468@TK2MSFTNGP06.phx.gbl...
> Andreas Marschall [MVP TAPI] wrote:
> > "Frank Rizzo"  schrieb im Newsbeitrag
> > news:ejGl%23918IHA.5556@TK2MSFTNGP02.phx.gbl...
> >> I want to deploy a TAPI soft phone outside of the corporate firewall, so
far
> >> no luck.  What ports and protocols do I need to open in order to make
this
> >> happen?
> >
> > Frank,
> > what "TAPI soft phone" are you refering to?
>
> There is one that comes bundles with 3COM NBX v3000 pbx product.  I am
> not sure that it communicates only via TAPI, but it has a dependency on
> tapi32.dll, so I assume so.

Frank,
ok, so it is a TAPI aaplication.
What TAPI Service Provider (TSP) is it using? Any? Only the one from your PBX?
Is it for call controll only? Or does it provide media access too?


> > Please describe your scenario in detail.

It is still not clear to me what exactly you are trying to do.
What is the actual issue ?

As Matthias already pointed out: if you want to access a TSP running on a
Telephony Server from a Telephony Client with a TAPI app, then both need to be
belong to the same Windows domain.
Is this your scenario?

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
date: Sat, 2 Aug 2008 13:20:49 +0200   author:   Andreas Marschall [MVP TAPI]

Re: Punch TAPI through the firewall?   
Andreas Marschall [MVP TAPI] wrote:
> "Frank Rizzo"  schrieb im Newsbeitrag
> news:ugXXaED9IHA.4468@TK2MSFTNGP06.phx.gbl...
>> Andreas Marschall [MVP TAPI] wrote:
>>> "Frank Rizzo"  schrieb im Newsbeitrag
>>> news:ejGl%23918IHA.5556@TK2MSFTNGP02.phx.gbl...
>>>> I want to deploy a TAPI soft phone outside of the corporate firewall, so
> far
>>>> no luck.  What ports and protocols do I need to open in order to make
> this
>>>> happen?
>>> Frank,
>>> what "TAPI soft phone" are you refering to?
>> There is one that comes bundles with 3COM NBX v3000 pbx product.  I am
>> not sure that it communicates only via TAPI, but it has a dependency on
>> tapi32.dll, so I assume so.
> 
> Frank,
> ok, so it is a TAPI aaplication.
> What TAPI Service Provider (TSP) is it using? Any? Only the one from your PBX?
> Is it for call controll only? Or does it provide media access too?

I am using the TSP that came with the PBX box.  It does support media 
access, but I only need it for call control.

> 
> 
>>> Please describe your scenario in detail.
> 
> It is still not clear to me what exactly you are trying to do.
> What is the actual issue ?
> 
> As Matthias already pointed out: if you want to access a TSP running on a
> Telephony Server from a Telephony Client with a TAPI app, then both need to be
> belong to the same Windows domain.
> Is this your scenario?

No, they are not natively on the windows domain, but couldn't I VPN the 
users into the domain?
date: Mon, 04 Aug 2008 09:34:45 -0700   author:   Frank Rizzo

Re: Punch TAPI through the firewall?   
"Frank Rizzo"  schrieb im Newsbeitrag
news:eyNVAAl9IHA.5684@TK2MSFTNGP05.phx.gbl...
> > What TAPI Service Provider (TSP) is it using? Any? Only the one from your
PBX?
> > Is it for call controll only? Or does it provide media access too?
>
> I am using the TSP that came with the PBX box.  It does support media
> access, but I only need it for call control.

Frank,
ok, that's good to know because MS TAPI client / server architecture (i.e.
using RemoteSP.TSP, TCMsetup.exe) only supports remoting of call control but
no remote media access.
See my TAPI and TSPI FAQ:
Q: What is the Microsoft® TAPI client / server architecture ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_What_is_10


> > As Matthias already pointed out: if you want to access a TSP running on a
> > Telephony Server from a Telephony Client with a TAPI app, then both need
to be
> > belong to the same Windows domain.
> > Is this your scenario?
>
> No, they are not natively on the windows domain, but couldn't I VPN the
> users into the domain?

Sorry, I'm not a VPN expert, but Matthias' reply in this thread suggests that
this is possible.

Another option may be the usage of TerminalServer:
a TerminalServer can be a TelephonyServer and you are able to assign
(tapimgmt.msc) its TAPI line devices to the domain users that connect via RDP
the same way as for local domain users.
But anymay you need a Windows domain that the TerminalServer / TelephonyServer
is a member of.

Anyway, for MS TAPI client / server architecture there are some TCP / UDP
ports that must be open between Telephony Server and client:
http://groups.google.com/group/microsoft.public.win32.programmer.tapi/browse_thread/thread/6b6d95e21e44710e/2e8cd083a7492e2d?hl=en&lnk=st&q=251+port+group%3Amicrosoft*+author%3AAndreas+author%3AMarschall#2e8cd083a7492e2d

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
date: Mon, 4 Aug 2008 20:02:11 +0200   author:   Andreas Marschall [MVP TAPI]

Re: Punch TAPI through the firewall?   
Frank and Andreas,

> Sorry, I'm not a VPN expert, but Matthias' reply in this thread suggests 
> that
> this is possible.

Yes it is. Only thing you need to make sure is that you are authenticated on 
the
domain. There are different methods to achieve this:

- Open a network folder on the remote domain and enter your credentials

- net use \\DOMAINSERVER\IPC$ (with crendential parameters)

- if there is a local domain, you can establish a trust relationship

- Connecting Outlook to an Exchange Server on the remote domain will
   authenticate you automatically as well

- there are surely more options...

Best regards,

Matthias Moetje
-------------------------------------
TAPI WIKI: http://www.tapi.info
------------------------------------- 
TERASENS GmbH
Augustenstraße 24
80333 Munich, GERMANY
------------------------------------- 
e-mail: moetje at terasens dot com
www:   www.terasens.com
-------------------------------------
date: Mon, 4 Aug 2008 21:18:21 +0200   author:   Matthias Moetje [MVP]

Re: Punch TAPI through the firewall?   
"Matthias Moetje [MVP]"  schrieb im Newsbeitrag
news:en7ZIbm9IHA.3612@TK2MSFTNGP06.phx.gbl...
> Frank and Andreas,
>
> > Sorry, I'm not a VPN expert, but Matthias' reply in this thread suggests
> > that
> > this is possible.
>
> Yes it is. Only thing you need to make sure is that you are authenticated on
> the
> domain. There are different methods to achieve this:
>
> - Open a network folder on the remote domain and enter your credentials
>
> - net use \\DOMAINSERVER\IPC$ (with crendential parameters)
>
> - if there is a local domain, you can establish a trust relationship
>
> - Connecting Outlook to an Exchange Server on the remote domain will
>    authenticate you automatically as well
>
> - there are surely more options...

Matthias,
thanks for the clarification.

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK / Visual C++
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
date: Tue, 5 Aug 2008 12:25:56 +0200   author:   Andreas Marschall [MVP TAPI]

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