duplicate email when leaving a copy on server

duplicate email when leaving a copy on server

Hi, my client uses WinXP, but with OE version 5.1.2600   Service Pack 2   
Build 2600.

He has two PC that needs to access the same POP3 email account for incoming 
emails, both PC uses OE, and has the same setting of "leaving a copy of mail 
on server".

Recently his OE client started to get confused and incoming emails are in 
duplicate, triplicates, etc.  Restarting the PC cannot help.  I am not able 
to find any specific KB article in relates to this issue, any ideas?  TIA!

date: Sun, 5 Feb 2006 09:14:19 -0800 author: Jin

Re: duplicate email when leaving a copy on server

> ...my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
> Build 2600.

This is all but impossible, Jin.  Tell us more about this and how he came to 
be running OE v5.1.xxxx in WinXP SP2?

For the duplicate problem, see 
http://www.insideoe.com/problems/bugs.htm#pop3uidl
-- 
OE6-specific newsgroup: 
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup: 
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Jin wrote:
> Hi, my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
> Build 2600.
>
> He has two PC that needs to access the same POP3 email account for
> incoming emails, both PC uses OE, and has the same setting of "leaving a
> copy of mail on server".
>
> Recently his OE client started to get confused and incoming emails are in
> duplicate, triplicates, etc.  Restarting the PC cannot help.  I am not
> able to find any specific KB article in relates to this issue, any ideas?
> TIA!

date: Sun, 5 Feb 2006 13:47:48 -0500 author: PA Bear

Re: duplicate email when leaving a copy on server

It's not OE5.1 on an XP system, but rather the info that Winver returns when 
run from Start/Run. <G>

Might want to look into the possibility that the POP3UIDL.DBX file on both 
machines may be corrupt and deleting both copies with OE shut down might 
solve the problem.
-- 
Jim

"PA Bear"  wrote in message 
news:OOT0pSoKGHA.720@TK2MSFTNGP14.phx.gbl...
>> ...my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
>> Build 2600.
>
> This is all but impossible, Jin.  Tell us more about this and how he came 
> to be running OE v5.1.xxxx in WinXP SP2?
>
> For the duplicate problem, see 
> http://www.insideoe.com/problems/bugs.htm#pop3uidl
> -- 
> OE6-specific newsgroup: 
> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
> OE General newsgroup: 
> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> Jin wrote:
>> Hi, my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
>> Build 2600.
>>
>> He has two PC that needs to access the same POP3 email account for
>> incoming emails, both PC uses OE, and has the same setting of "leaving a
>> copy of mail on server".
>>
>> Recently his OE client started to get confused and incoming emails are in
>> duplicate, triplicates, etc.  Restarting the PC cannot help.  I am not
>> able to find any specific KB article in relates to this issue, any ideas?
>> TIA!
>

date: Sun, 5 Feb 2006 14:03:07 -0800 author: Jim Pickering

Re: duplicate email when leaving a copy on server

Thanks PA and Jim!

I checked with my client again over the phone, and this time we found out 
that he is not using OE, he is on Outlook 2000 SP3 -- OK, at least it's a bit 
more close to reality. :-)

But the fun doesn't stop here -- now he is not able to locate the 
POP3UIDL.DBX file on neither machines!  I have walked him through over the 
phone about checking hidden files and folders, still not finding it.  I tried 
it on mine and located it under "Administrator" folder, but for my client, 
under "Document & Settings" he doesn't have an "Administrator" folder, only 
has "all users" and "johndoe" (his local user account).

So any suggestions on what I could try now? TIA!

"Jim Pickering" wrote:

> It's not OE5.1 on an XP system, but rather the info that Winver returns when 
> run from Start/Run. <G>
> 
> Might want to look into the possibility that the POP3UIDL.DBX file on both 
> machines may be corrupt and deleting both copies with OE shut down might 
> solve the problem.
> -- 
> Jim
> 
> "PA Bear"  wrote in message 
> news:OOT0pSoKGHA.720@TK2MSFTNGP14.phx.gbl...
> >> ...my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
> >> Build 2600.
> >
> > This is all but impossible, Jin.  Tell us more about this and how he came 
> > to be running OE v5.1.xxxx in WinXP SP2?
> >
> > For the duplicate problem, see 
> > http://www.insideoe.com/problems/bugs.htm#pop3uidl
> > -- 
> > OE6-specific newsgroup: 
> > news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
> > OE General newsgroup: 
> > news://msnews.microsoft.com/microsoft.public.outlookexpress.general
> >
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> >
> > Jin wrote:
> >> Hi, my client uses WinXP, but with OE version 5.1.2600   Service Pack 2
> >> Build 2600.
> >>
> >> He has two PC that needs to access the same POP3 email account for
> >> incoming emails, both PC uses OE, and has the same setting of "leaving a
> >> copy of mail on server".
> >>
> >> Recently his OE client started to get confused and incoming emails are in
> >> duplicate, triplicates, etc.  Restarting the PC cannot help.  I am not
> >> able to find any specific KB article in relates to this issue, any ideas?
> >> TIA!
> > 
> 
>

date: Thu, 16 Feb 2006 07:59:28 -0800 author: Jin

Re: duplicate email when leaving a copy on server

Outlook doesn't use POP3UIDL.DBX.  That's unique to Outlook Express.

Use the following newsgroups for questions or problems with 
Outlook97/98/2000+
news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.calendaring
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.program_addIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

You can also get to the Outlook97/98/2000+ newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Desktop Applications then Outlook

For help with Outlook97/98/2000+ see:
Slipstick Systems Outlook and Exchange Solutions Center
http://www.slipstick.com/index.htm




-- 

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Jin"  wrote in message 
news:FDF0A0CB-2283-462D-8733-F73ED7C08CEB@microsoft.com...
> Thanks PA and Jim!
>
> I checked with my client again over the phone, and this time we found 
> out
> that he is not using OE, he is on Outlook 2000 SP3 -- OK, at least 
> it's a bit
> more close to reality. :-)
>
> But the fun doesn't stop here -- now he is not able to locate the
> POP3UIDL.DBX file on neither machines!  I have walked him through over 
> the
> phone about checking hidden files and folders, still not finding it. 
> I tried
> it on mine and located it under "Administrator" folder, but for my 
> client,
> under "Document & Settings" he doesn't have an "Administrator" folder, 
> only
> has "all users" and "johndoe" (his local user account).
>
> So any suggestions on what I could try now? TIA!
>
> "Jim Pickering" wrote:
>
>> It's not OE5.1 on an XP system, but rather the info that Winver 
>> returns when
>> run from Start/Run. <G>
>>
>> Might want to look into the possibility that the POP3UIDL.DBX file on 
>> both
>> machines may be corrupt and deleting both copies with OE shut down 
>> might
>> solve the problem.
>> -- 
>> Jim
>>
>> "PA Bear"  wrote in message
>> news:OOT0pSoKGHA.720@TK2MSFTNGP14.phx.gbl...
>> >> ...my client uses WinXP, but with OE version 5.1.2600   Service 
>> >> Pack 2
>> >> Build 2600.
>> >
>> > This is all but impossible, Jin.  Tell us more about this and how 
>> > he came
>> > to be running OE v5.1.xxxx in WinXP SP2?
>> >
>> > For the duplicate problem, see
>> > http://www.insideoe.com/problems/bugs.htm#pop3uidl
>> > -- 
>> > OE6-specific newsgroup:
>> > news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
>> > OE General newsgroup:
>> > news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>> >
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, 
>> > DTS-L.org
>> >
>> >
>> > Jin wrote:
>> >> Hi, my client uses WinXP, but with OE version 5.1.2600   Service 
>> >> Pack 2
>> >> Build 2600.
>> >>
>> >> He has two PC that needs to access the same POP3 email account for
>> >> incoming emails, both PC uses OE, and has the same setting of 
>> >> "leaving a
>> >> copy of mail on server".
>> >>
>> >> Recently his OE client started to get confused and incoming emails 
>> >> are in
>> >> duplicate, triplicates, etc.  Restarting the PC cannot help.  I am 
>> >> not
>> >> able to find any specific KB article in relates to this issue, any 
>> >> ideas?
>> >> TIA!
>> >
>>
>>

date: Thu, 16 Feb 2006 12:14:16 -0800 author: Michael Santovec