I have a user running win nt4 wk, his email is asking to select an identity but there is none and I can't create one, even 'Main Identity' The dbx files are there. I believe the OE version is 5.0 Elliott Bujan Initial Plants - USA
"ElliBu" wrote in message news:8BC2DD45-885A-4E09-97A5-F660A60E6889@microsoft.com > I have a user running win nt4 wk, his email is asking to select an > identity but there is none and I can't create one, even 'Main > Identity' > > The dbx files are there. > I believe the OE version is 5.0 > > Elliott Bujan > Initial Plants - USA Messaging mail dialog on clicking the "Reply" link Description of the Fixmapi.exe Tool Included with Internet Explorer 5 http://support.microsoft.com/kb/228457 -- Frank Saunders, MS-MVP OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Outfitting a new computer for the Net http://www.microsoft.com/athome/security/update/newcomputer.mspx http://defendingyourmachine.blogspot.com/
Perhaps this might be the issue: OLEXP: Error Message: The Identity Login Could Not Be Started (Outlook Express could not be started. It may not be installed correctly Make sure that your disk is not full or that you are not out of memory.) http://support.microsoft.com/?kbid=249893 If that doesn't help, then see: OE won't even start http://www.insideoe.com/problems/performance.htm#nostart -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "ElliBu" wrote in message news:8BC2DD45-885A-4E09-97A5-F660A60E6889@microsoft.com... >I have a user running win nt4 wk, his email is asking to select an >identity > but there is none and I can't create one, even 'Main Identity' > > The dbx files are there. > I believe the OE version is 5.0 > > Elliott Bujan > Initial Plants - USA