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date: Sun, 25 Sep 2005 03:24:02 -0700,
group: microsoft.public.windows.inetexplorer.ie55.outlookexpress
back
Re: Outlook Express -mail remains in the "outbox" folder after it
Hi there,
You can find the location of the DBX files by right-clicking on the folder
in the Folder List, and choosing Properties.
In addition to your Sent Items being corrupt, your Outbox is probably also
corrupt. Close OE, find outbox.dbx and delete it; OE will build you a new
one the next time you open it.
--
Margaret
"DGENG" wrote in message
news:91830A34-0D46-4CE3-875A-3E7A17B2497C@microsoft.com...
> Thanks for your prompt responce!
>
> Yet, I can not find the dbx file location. Under tools there is only
> "internet options" and no "maintenance" tab there.
>
> Further more, now I noticed that only mail with attached files are the
> ones
> that cause problems. Regular mail (with no attachments) is sent and moved
> to
> the sent item folder as it should.
>
> Thanks
> --
> ?.?.?????
>
>
> "Frank Saunders, MS-MVP OE" wrote:
>
>> "DGENG" wrote in message
>> news:EE1D83C5-D445-4742-8434-4859656CA28A@microsoft.com
>> > On a machine running Win XP and Outlook Express 6 (updated) the mail
>> > remains "stuck" in the "outbox" folder even after it was sent.
>> > The file is not moved to the "sent items" folder. Thus, the same mail
>> > is repeatedly sent again and again.
>> > I updated the program through the Microsoft Download page but with no
>> > avail. Please advice.
>>
>> Sent Items is probably corrupt.
>> Move any messages you want to keep out of Sent Items.
>> Go to Tools | Options | Maintenance and see where OE is storing its
>> files.
>> Close OE.
>> Go there with Windows Explorer and move Sent Items.dbx to an empty
>> Windows
>> folder. With Win2K and WinXP it will be a hidden file.
>>
>> You can use One or these tools to extract the messages from the old DBX
>> file:
>>
>> DBXtract ($5): http://www.oehelp.com/DBXtract/
>> DBXpress: ($25 but worth it)
>> http://www.oehelp.com/DBXpress/Default.aspx
>>
>> The messages can be dragged from a Windows folder back into an OE folder
>> in
>> OE's Folder List.
>>
>> In the future do not use the default folders to store messages. Move
>> them
>> to user created folders.
>>
>> --
>> Frank Saunders, MS-MVP OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>>
>>
date: Sun, 25 Sep 2005 10:18:52 -0600
author: Margaret
Re: Outlook Express -mail remains in the "outbox" folder after it
Outlook Express Tools > Options, not Internet Explorer Tools >...
In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden Files
and Folders under Start>Control Panel>Folder Options>View.
Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:
<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in WinXP SP2 and Win2K03] and
frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 & Win2K03 only).
- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
Inside Outlook Express
http://www.insideoe.com
DGENG wrote:
> Thanks for your prompt responce!
>
> Yet, I can not find the dbx file location. Under tools there is only
> "internet options" and no "maintenance" tab there.
>
> Further more, now I noticed that only mail with attached files are the
> ones
> that cause problems. Regular mail (with no attachments) is sent and moved
> to
> the sent item folder as it should.
>
> Thanks
>
>> "DGENG" wrote in message
>> news:EE1D83C5-D445-4742-8434-4859656CA28A@microsoft.com
>>> On a machine running Win XP and Outlook Express 6 (updated) the mail
>>> remains "stuck" in the "outbox" folder even after it was sent.
>>> The file is not moved to the "sent items" folder. Thus, the same mail
>>> is repeatedly sent again and again.
>>> I updated the program through the Microsoft Download page but with no
>>> avail. Please advice.
>>
>> Sent Items is probably corrupt.
>> Move any messages you want to keep out of Sent Items.
>> Go to Tools | Options | Maintenance and see where OE is storing its
>> files.
>> Close OE.
>> Go there with Windows Explorer and move Sent Items.dbx to an empty
>> Windows
>> folder. With Win2K and WinXP it will be a hidden file.
>>
>> You can use One or these tools to extract the messages from the old DBX
>> file:
>>
>> DBXtract ($5): http://www.oehelp.com/DBXtract/
>> DBXpress: ($25 but worth it)
>> http://www.oehelp.com/DBXpress/Default.aspx
>>
>> The messages can be dragged from a Windows folder back into an OE folder
>> in
>> OE's Folder List.
>>
>> In the future do not use the default folders to store messages. Move
>> them
>> to user created folders.
>>
>> --
>> Frank Saunders, MS-MVP OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
date: Sun, 25 Sep 2005 14:21:55 -0400
author: PA Bear
Re: Outlook Express -mail remains in the "outbox" folder after it
If deleting the Sent Items.dbx file fixed the problem, then that file
was likely corrupted.
If the problem returned, that suggests that the file got corrupted
again.
Several things can cause the corruption.
- The file getting too large, but that wouldn't likely happen in a few
days unless you send messages with huge attachments.
- Having a power outage while OE is running or turning off the PC
without properly shutting down OE first
- Having Background Compaction enabled in older versions of OE (Tools,
Options, Maintenance). Never versions have removed that option because
of the problems that it caused
- You anti-virus scanning e-mail
As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads or sends is unnecessary and
prone to problems. With some anti-virus (and anti-spam) programs,
simply disabling the e-mail scanning function doesn't really disable it.
It simply tells the program not to flag any messages. It still
processes all the messages and may still cause send/receive failures.
What you may need to do is uninstall the anti-virus program, then
reinstall it using a custom install option and unselect the e-mail
scanning component for installation.
For further help use the following newsgroup for questions or problems
with OE
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
You can also get to the Outlook Express newsgroups via this web site:
http://www.microsoft.com/communities/newsgroups/default.mspx
There select Internet Explorer, then Outlook Express.
You will find out information about issues affecting Outlook Express 5/6
at:
http://www.oehelp.com/
http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
http://home.attbi.com/~jimpickering/
http://www.insideoe.com/
http://www.kellys-korner-xp.com/xp_oe.htm
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Andy in Southern California" <Andy in Southern
California@discussions.microsoft.com> wrote in message
news:72F23761-9C21-49B2-85E7-F9FED4BE7158@microsoft.com...
> When I deleted the outbox, it did nothing - when I deleted the sent
> folder,
> it seemed to fix all, until a few days later, the problem has resumed.
> Any
> other ideas?
>
> Andy Roth
>
>
>
> "Frank Saunders, MS-MVP OE" wrote:
>
>> "DGENG" wrote in message
>> news:EE1D83C5-D445-4742-8434-4859656CA28A@microsoft.com
>> > On a machine running Win XP and Outlook Express 6 (updated) the
>> > mail
>> > remains "stuck" in the "outbox" folder even after it was sent.
>> > The file is not moved to the "sent items" folder. Thus, the same
>> > mail
>> > is repeatedly sent again and again.
>> > I updated the program through the Microsoft Download page but with
>> > no
>> > avail. Please advice.
>>
>> Sent Items is probably corrupt.
>> Move any messages you want to keep out of Sent Items.
>> Go to Tools | Options | Maintenance and see where OE is storing its
>> files.
>> Close OE.
>> Go there with Windows Explorer and move Sent Items.dbx to an empty
>> Windows
>> folder. With Win2K and WinXP it will be a hidden file.
>>
>> You can use One or these tools to extract the messages from the old
>> DBX
>> file:
>>
>> DBXtract ($5): http://www.oehelp.com/DBXtract/
>> DBXpress: ($25 but worth it)
>> http://www.oehelp.com/DBXpress/Default.aspx
>>
>> The messages can be dragged from a Windows folder back into an OE
>> folder in
>> OE's Folder List.
>>
>> In the future do not use the default folders to store messages. Move
>> them
>> to user created folders.
>>
>> --
>> Frank Saunders, MS-MVP OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>>
>>
date: Tue, 21 Oct 2008 14:26:16 -0700
author: Michael Santovec
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