Each time I use Instanet, a web based forms manager, I get the error message in Windows ME/IE 5.5:"Iexplorer has caused an error in<unknown>. Iexplorer will shut down now." Instanet uses the Acrobat Reader to allow me to fill in contracts online. Just before the form gets ready to load, the above explorer message comes up. I have tried reloading the latest version of Acrobat Reader and clearing out the cookies files, but continue to have the problem. I had been able to use Instanet previous without issue prior to my computer crashing a few weeks ago. This issue has happenend since doing a nondestructive system recovery-if this has any relevance to the problem. Any other ideas on how to correct the problem?
<unknown> errors are generally caused by malware: http://inetexplorer.mvps.org/tshoot.html -- __________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org Inetexplorer has changed - for instructions on how to find old URLs, go here: http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx "Jackie" wrote in message news:6774CE98-C704-4431-B5A5-D84B3514D166@microsoft.com... > Each time I use Instanet, a web based forms manager, I get the error > message > in Windows ME/IE 5.5:"Iexplorer has caused an error in<unknown>. Iexplorer > will shut down now." Instanet uses the Acrobat Reader to allow me to fill > in > contracts online. Just before the form gets ready to load, the above > explorer > message comes up. I have tried reloading the latest version of Acrobat > Reader > and clearing out the cookies files, but continue to have the problem. I > had > been able to use Instanet previous without issue prior to my computer > crashing a few weeks ago. This issue has happenend since doing a > nondestructive system recovery-if this has any relevance to the problem. > Any > other ideas on how to correct the problem?
Thru another posting on the message boards, I was finally able to completely download for IE service pack 6.0 and all of its components. Once that was completed, the Instanet program started functioning properly. The form loads without any errors. The information provided about the spyware is helpful since we have recently started using DSL. Getting the proper security for it has been challenging, since the computer crash happened after we installed it. "Sandi Hardmeier - MVP" wrote: > <unknown> errors are generally caused by malware: > http://inetexplorer.mvps.org/tshoot.html > > -- > __________________________________________ > Sandi - Microsoft MVP since 1999 > http://www.ie-vista.com > http://inetexplorer.mvps.org > > Inetexplorer has changed - for instructions on how to > find old URLs, go here: > http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx > > > "Jackie" wrote in message > news:6774CE98-C704-4431-B5A5-D84B3514D166@microsoft.com... > > Each time I use Instanet, a web based forms manager, I get the error > > message > > in Windows ME/IE 5.5:"Iexplorer has caused an error in<unknown>. Iexplorer > > will shut down now." Instanet uses the Acrobat Reader to allow me to fill > > in > > contracts online. Just before the form gets ready to load, the above > > explorer > > message comes up. I have tried reloading the latest version of Acrobat > > Reader > > and clearing out the cookies files, but continue to have the problem. I > > had > > been able to use Instanet previous without issue prior to my computer > > crashing a few weeks ago. This issue has happenend since doing a > > nondestructive system recovery-if this has any relevance to the problem. > > Any > > other ideas on how to correct the problem? > > >