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date: Sat, 9 Jul 2005 20:26:02 -0700,
group: microsoft.public.windows.inetexplorer.ie55.browser
back
Re: IE 5.5 closes unexpectedly when opening connecting to maps.google.
"JoeM" wrote in message
news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com
> Everytime I go to maps.google.com, my browser crashes and closes with
> the following error signature:
> AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName:
> jscript.dll ModVer: 5.5.0.8513 Offset: 000087e4
> This problem never ever happens at any other websites. I have 256mb
> ram. Don't have anything else to offer. Can you suggest anything I
> can check? (versions of shockwave, directX etc)? Thanks for any help.
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
you try to remove spyware, download a copy of LSP-Fix - a free program to
repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
date: Sun, 10 Jul 2005 04:52:53 -0500
author: Frank Saunders, MS-MVP IE/OE
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Hi Frank,
Thanks for the quick response. Tried all your suggestions and still the
same. Running fix programs indicated no changes needed. Must mention that I
never have problems connecting to the internet nor going to any web pages at
all except maps.google.com which makes me think it's related to that specific
site as I have NO problems any other times. Any other advice? Thanks again.
"Frank Saunders, MS-MVP IE/OE" wrote:
> "JoeM" wrote in message
> news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com
> > Everytime I go to maps.google.com, my browser crashes and closes with
> > the following error signature:
> > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName:
> > jscript.dll ModVer: 5.5.0.8513 Offset: 000087e4
> > This problem never ever happens at any other websites. I have 256mb
> > ram. Don't have anything else to offer. Can you suggest anything I
> > can check? (versions of shockwave, directX etc)? Thanks for any help.
>
> First eliminate any spyware.
> What You Should Know About Spyware
> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
>
> CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
> you try to remove spyware, download a copy of LSP-Fix - a free program to
> repair damaged Winsock 2 stacks (all Windows versions)
> http://www.cexx.org/lspfix.htm
> Winsockfix for W95, W98, ME, NT, 2000, XP
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here: http://www.tacktech.com/display.cfm?ttid=257
> WinXP:
> Get WinSockxpFix
> http://www.spychecker.com/program/winsockxpfix.html
> How to Reset Internet Protocol (TCP/IP) in Windows XP
> http://support.microsoft.com/kb/299357
> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
> CMD
> In the command window type
> netsh winsock reset
>
> See
> Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/data/tshoot.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
>
date: Sun, 10 Jul 2005 08:25:07 -0700
author: JoeM
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
"JoeM" wrote in message
news:3546955D-0800-4336-9F44-6522385C8FF8@microsoft.com
> Hi Frank,
> Thanks for the quick response. Tried all your suggestions and still
> the same. Running fix programs indicated no changes needed. Must
> mention that I never have problems connecting to the internet nor
> going to any web pages at all except maps.google.com which makes me
> think it's related to that specific site as I have NO problems any
> other times. Any other advice? Thanks again.
>
> "Frank Saunders, MS-MVP IE/OE" wrote:
>
>> "JoeM" wrote in message
>> news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com
>>> Everytime I go to maps.google.com, my browser crashes and closes
>>> with the following error signature:
>>> AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName:
>>> jscript.dll ModVer: 5.5.0.8513 Offset: 000087e4
>>> This problem never ever happens at any other websites. I have 256mb
>>> ram. Don't have anything else to offer. Can you suggest anything I
>>> can check? (versions of shockwave, directX etc)? Thanks for any
>>> help.
>>
>> First eliminate any spyware.
>> What You Should Know About Spyware
>> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
>>
>> CAUTION!!!!! Removing some spyware can damage the Winsock stack.
>> Before you try to remove spyware, download a copy of LSP-Fix - a
>> free program to repair damaged Winsock 2 stacks (all Windows
>> versions) http://www.cexx.org/lspfix.htm
>> Winsockfix for W95, W98, ME, NT, 2000, XP
>> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
>> Directions here: http://www.tacktech.com/display.cfm?ttid=257
>> WinXP:
>> Get WinSockxpFix
>> http://www.spychecker.com/program/winsockxpfix.html
>> How to Reset Internet Protocol (TCP/IP) in Windows XP
>> http://support.microsoft.com/kb/299357
>> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
>> CMD
>> In the command window type
>> netsh winsock reset
>>
>> See
>> Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/data/tshoot.htm
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup only. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com./athome/security/protect/default.aspx
>> http://defendingyourmachine.blogspot.com/
Check for a file named HOSTS with no extension (not Hosts.sam). It may be a
hidden file. Open it with Notepad and remove any line referencing the site.
Or, rename HOSTS to OLDHOSTS
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
date: Sun, 10 Jul 2005 10:41:07 -0500
author: Frank Saunders, MS-MVP, IE/OE
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Ben.
Thanks for staying with me on this tough one. I did run the IE repair kit
but evidentally it did not work. Didn't get any errors though. Updated the
script engine as you suggested by your document below and also installed the
latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
on the page but also to no avail... and as stated before, the problem exixsts
only for maps.google.com on my machine (any user) only. This site works
beautifully on my PC at work. What else could be wrong with my PC. What's
left to try? As before, thanks very much.
"Ben Myers" wrote:
> The procedure I suggested should have brought up a dialog box with an option
> to repair Internet Explorer. If this happened and the repair was unsuccessful,
> go to
> http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> and update the scripting engine for Internet Explorer.
>
> Ben
>
> "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > help. Please stay with me on this one. I appreciate it.
> >Ben Myers" wrote:
> >
> > > Click "Start", "Run", type or paste
> > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > >
> > > Ben
> > >
> > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > following error signature:
> > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > (versions of shockwave, directX etc)? Thanks for any help.
> > >
>
date: Mon, 11 Jul 2005 08:15:03 -0700
author: JoeM
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Find the "c:\windows\system\jscript.dll" file, right-click it, select "Properties",
"Version" and make sure the version is at least "5.6.0.8825". If so, click
"Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click "OK".
You may have to close and restart Internet Explorer for the change to take
effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll" might
be useful.
Ben
"JoeM" wrote in message news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
> Ben.
> Thanks for staying with me on this tough one. I did run the IE repair kit
> but evidentally it did not work. Didn't get any errors though. Updated the
> script engine as you suggested by your document below and also installed the
> latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
> on the page but also to no avail... and as stated before, the problem exixsts
> only for maps.google.com on my machine (any user) only. This site works
> beautifully on my PC at work. What else could be wrong with my PC. What's
> left to try? As before, thanks very much.
>
> "Ben Myers" wrote:
>
> > The procedure I suggested should have brought up a dialog box with an option
> > to repair Internet Explorer. If this happened and the repair was unsuccessful,
> > go to
> > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> > and update the scripting engine for Internet Explorer.
> >
> > Ben
> >
> > "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > > help. Please stay with me on this one. I appreciate it.
> > >Ben Myers" wrote:
> > >
> > > > Click "Start", "Run", type or paste
> > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > > >
> > > > Ben
> > > >
> > > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > > following error signature:
> > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > > (versions of shockwave, directX etc)? Thanks for any help.
> > > >
> >
date: Mon, 11 Jul 2005 17:23:48 -0400
author: Ben Myers
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Uh-oh - Found jscript.dll in c:\windows\system to be version 5.6.0.8825.
However, the file C:\Windows\Fix IE Log.txt had the following enrtry with a
different version as follows: Is this significant? Verifying
JSCRIPT.DLL=5.5.0.4801-
File JSCRIPT.DLL version
checked.
Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded. Restarted
IE but no dice yet. I'm starting to worry now. Help.
JoeM
"Ben Myers" wrote:
> Find the "c:\windows\system\jscript.dll" file, right-click it, select "Properties",
> "Version" and make sure the version is at least "5.6.0.8825". If so, click
> "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click "OK".
> You may have to close and restart Internet Explorer for the change to take
> effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll" might
> be useful.
>
> Ben
>
> "JoeM" wrote in message news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
> > Ben.
> > Thanks for staying with me on this tough one. I did run the IE repair kit
> > but evidentally it did not work. Didn't get any errors though. Updated the
> > script engine as you suggested by your document below and also installed the
> > latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
> > on the page but also to no avail... and as stated before, the problem exixsts
> > only for maps.google.com on my machine (any user) only. This site works
> > beautifully on my PC at work. What else could be wrong with my PC. What's
> > left to try? As before, thanks very much.
> >
> > "Ben Myers" wrote:
> >
> > > The procedure I suggested should have brought up a dialog box with an option
> > > to repair Internet Explorer. If this happened and the repair was unsuccessful,
> > > go to
> > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> > > and update the scripting engine for Internet Explorer.
> > >
> > > Ben
> > >
> > > "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > > > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > > > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > > > help. Please stay with me on this one. I appreciate it.
> > > >Ben Myers" wrote:
> > > >
> > > > > Click "Start", "Run", type or paste
> > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > > > >
> > > > > Ben
> > > > >
> > > > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > > > following error signature:
> > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > > > (versions of shockwave, directX etc)? Thanks for any help.
> > > > >
> > >
>
date: Mon, 11 Jul 2005 15:56:05 -0700
author: JoeM
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Try Windows Update.
http://windowsupdate.microsoft.com
Click "Scan for updates" to see if any updates are available. Please
note that if you download Internet Explorer version 6, your browser
will be upgraded, which may or may not help. You also might try
a virus scan.
AVG http://www.grisoft.com
F-PROT http://www.f-prot.com
On line scan http://housecall.trendmicro.com
Ben
"JoeM" wrote in message news:715ABA19-E91F-4280-AB2D-8CBB5A58C782@microsoft.com...
> Uh-oh - Found jscript.dll in c:\windows\system to be version 5.6.0.8825.
> However, the file C:\Windows\Fix IE Log.txt had the following enrtry with a
> different version as follows: Is this significant? Verifying
> JSCRIPT.DLL=5.5.0.4801-
> File JSCRIPT.DLL version
> checked.
> Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded. Restarted
> IE but no dice yet. I'm starting to worry now. Help.
> JoeM
>
>
> "Ben Myers" wrote:
>
> > Find the "c:\windows\system\jscript.dll" file, right-click it, select "Properties",
> > "Version" and make sure the version is at least "5.6.0.8825". If so, click
> > "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click "OK".
> > You may have to close and restart Internet Explorer for the change to take
> > effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll" might
> > be useful.
> >
> > Ben
> >
> > "JoeM" wrote in message news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
> > > Ben.
> > > Thanks for staying with me on this tough one. I did run the IE repair kit
> > > but evidentally it did not work. Didn't get any errors though. Updated the
> > > script engine as you suggested by your document below and also installed the
> > > latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
> > > on the page but also to no avail... and as stated before, the problem exixsts
> > > only for maps.google.com on my machine (any user) only. This site works
> > > beautifully on my PC at work. What else could be wrong with my PC. What's
> > > left to try? As before, thanks very much.
> > >
> > > "Ben Myers" wrote:
> > >
> > > > The procedure I suggested should have brought up a dialog box with an option
> > > > to repair Internet Explorer. If this happened and the repair was unsuccessful,
> > > > go to
> > > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> > > > and update the scripting engine for Internet Explorer.
> > > >
> > > > Ben
> > > >
> > > > "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > > > > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > > > > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > > > > help. Please stay with me on this one. I appreciate it.
> > > > >Ben Myers" wrote:
> > > > >
> > > > > > Click "Start", "Run", type or paste
> > > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > > > > >
> > > > > > Ben
> > > > > >
> > > > > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > > > > following error signature:
> > > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > > > > (versions of shockwave, directX etc)? Thanks for any help.
> > > > > >
> > > >
> >
date: Mon, 11 Jul 2005 19:52:26 -0400
author: Ben Myers
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
This is getting frustrating! I Installed all my updates except upgrading to
IE6.0 Sp1. What are the chances of a fix if I do the full install of IE5.5
Sp2. Shouldn't this overwrite all currently existing files with good ones?
Are there any other newsgroups that specialize in IE?
"Ben Myers" wrote:
> Try Windows Update.
> http://windowsupdate.microsoft.com
> Click "Scan for updates" to see if any updates are available. Please
> note that if you download Internet Explorer version 6, your browser
> will be upgraded, which may or may not help. You also might try
> a virus scan.
>
> AVG http://www.grisoft.com
> F-PROT http://www.f-prot.com
> On line scan http://housecall.trendmicro.com
>
> Ben
>
> "JoeM" wrote in message news:715ABA19-E91F-4280-AB2D-8CBB5A58C782@microsoft.com...
> > Uh-oh - Found jscript.dll in c:\windows\system to be version 5.6.0.8825.
> > However, the file C:\Windows\Fix IE Log.txt had the following enrtry with a
> > different version as follows: Is this significant? Verifying
> > JSCRIPT.DLL=5.5.0.4801-
> > File JSCRIPT.DLL version
> > checked.
> > Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded. Restarted
> > IE but no dice yet. I'm starting to worry now. Help.
> > JoeM
> >
> >
> > "Ben Myers" wrote:
> >
> > > Find the "c:\windows\system\jscript.dll" file, right-click it, select "Properties",
> > > "Version" and make sure the version is at least "5.6.0.8825". If so, click
> > > "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click "OK".
> > > You may have to close and restart Internet Explorer for the change to take
> > > effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll" might
> > > be useful.
> > >
> > > Ben
> > >
> > > "JoeM" wrote in message news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
> > > > Ben.
> > > > Thanks for staying with me on this tough one. I did run the IE repair kit
> > > > but evidentally it did not work. Didn't get any errors though. Updated the
> > > > script engine as you suggested by your document below and also installed the
> > > > latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
> > > > on the page but also to no avail... and as stated before, the problem exixsts
> > > > only for maps.google.com on my machine (any user) only. This site works
> > > > beautifully on my PC at work. What else could be wrong with my PC. What's
> > > > left to try? As before, thanks very much.
> > > >
> > > > "Ben Myers" wrote:
> > > >
> > > > > The procedure I suggested should have brought up a dialog box with an option
> > > > > to repair Internet Explorer. If this happened and the repair was unsuccessful,
> > > > > go to
> > > > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> > > > > and update the scripting engine for Internet Explorer.
> > > > >
> > > > > Ben
> > > > >
> > > > > "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > > > > > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > > > > > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > > > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > > > > > help. Please stay with me on this one. I appreciate it.
> > > > > >Ben Myers" wrote:
> > > > > >
> > > > > > > Click "Start", "Run", type or paste
> > > > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > > > > > >
> > > > > > > Ben
> > > > > > >
> > > > > > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > > > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > > > > > following error signature:
> > > > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > > > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > > > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > > > > > (versions of shockwave, directX etc)? Thanks for any help.
> > > > > > >
> > > > >
> > >
>
date: Wed, 13 Jul 2005 01:21:03 -0700
author: JoeM
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
news:microsoft.public.internetexplorer.general
I don't know if a reinstall will correct the problem.
You might try searching the hard drive for duplicate copies
of "jscript.dll", since the version mentioned in the error
message was different from the one in the Windows\System
folder.
Ben
"JoeM" wrote in message news:9E168089-D772-434D-A3DB-A58A2B7EDB2E@microsoft.com...
> This is getting frustrating! I Installed all my updates except upgrading to
> IE6.0 Sp1. What are the chances of a fix if I do the full install of IE5.5
> Sp2. Shouldn't this overwrite all currently existing files with good ones?
> Are there any other newsgroups that specialize in IE?
>
> "Ben Myers" wrote:
>
> > Try Windows Update.
> > http://windowsupdate.microsoft.com
> > Click "Scan for updates" to see if any updates are available. Please
> > note that if you download Internet Explorer version 6, your browser
> > will be upgraded, which may or may not help. You also might try
> > a virus scan.
> >
> > AVG http://www.grisoft.com
> > F-PROT http://www.f-prot.com
> > On line scan http://housecall.trendmicro.com
> >
> > Ben
> >
> > "JoeM" wrote in message news:715ABA19-E91F-4280-AB2D-8CBB5A58C782@microsoft.com...
> > > Uh-oh - Found jscript.dll in c:\windows\system to be version 5.6.0.8825.
> > > However, the file C:\Windows\Fix IE Log.txt had the following enrtry with a
> > > different version as follows: Is this significant? Verifying > > > JSCRIPT.DLL=5.5.0.4801-
> > > File JSCRIPT.DLL version
> > > checked.
> > > Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded. Restarted
> > > IE but no dice yet. I'm starting to worry now. Help.
> > > JoeM
> > >
> > >
> > > "Ben Myers" wrote:
> > >
> > > > Find the "c:\windows\system\jscript.dll" file, right-click it, select "Properties",
> > > > "Version" and make sure the version is at least "5.6.0.8825". If so, click
> > > > "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click "OK".
> > > > You may have to close and restart Internet Explorer for the change to take
> > > > effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll" might
> > > > be useful.
> > > >
> > > > Ben
> > > >
> > > > "JoeM" wrote in message news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
> > > > > Ben.
> > > > > Thanks for staying with me on this tough one. I did run the IE repair kit
> > > > > but evidentally it did not work. Didn't get any errors though. Updated the
> > > > > script engine as you suggested by your document below and also installed the
> > > > > latest DirectX9.0c. Also checked each of the troubleshooting tips mentioned
> > > > > on the page but also to no avail... and as stated before, the problem exixsts
> > > > > only for maps.google.com on my machine (any user) only. This site works
> > > > > beautifully on my PC at work. What else could be wrong with my PC. What's
> > > > > left to try? As before, thanks very much.
> > > > >
> > > > > "Ben Myers" wrote:
> > > > >
> > > > > > The procedure I suggested should have brought up a dialog box with an option
> > > > > > to repair Internet Explorer. If this happened and the repair was unsuccessful,
> > > > > > go to
> > > > > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
> > > > > > and update the scripting engine for Internet Explorer.
> > > > > >
> > > > > > Ben
> > > > > >
> > > > > > "JoeM" wrote in message news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
> > > > > > > Hi folks, no success yet. There is no file HOSTS with no extension anywhere
> > > > > > > on my computer only hosts.sam. Even checked the hidden files. Also ran
> > > > > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail. Still need
> > > > > > > help. Please stay with me on this one. I appreciate it.
> > > > > > >Ben Myers" wrote:
> > > > > > >
> > > > > > > > Click "Start", "Run", type or paste
> > > > > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
> > > > > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
> > > > > > > >
> > > > > > > > Ben
> > > > > > > >
> > > > > > > > "JoeM" wrote in message news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
> > > > > > > > > Everytime I go to maps.google.com, my browser crashes and closes with the
> > > > > > > > > following error signature:
> > > > > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName: jscript.dll
> > > > > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
> > > > > > > > > This problem never ever happens at any other websites. I have 256mb ram.
> > > > > > > > > Don't have anything else to offer. Can you suggest anything I can check?
> > > > > > > > > (versions of shockwave, directX etc)? Thanks for any help.
> > > > > > > >
> > > > > >
> > > >
> >
date: Wed, 13 Jul 2005 13:41:45 -0400
author: Ben Myers
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Joe,
Have you tried disabling *all* other software (excluding firewall) to ensure
that it is not interfering and triggering the crash?
--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org
"JoeM" wrote in message
news:9E168089-D772-434D-A3DB-A58A2B7EDB2E@microsoft.com...
> This is getting frustrating! I Installed all my updates except upgrading
> to
> IE6.0 Sp1. What are the chances of a fix if I do the full install of IE5.5
> Sp2. Shouldn't this overwrite all currently existing files with good ones?
> Are there any other newsgroups that specialize in IE?
>
> "Ben Myers" wrote:
>
>> Try Windows Update.
>> http://windowsupdate.microsoft.com
>> Click "Scan for updates" to see if any updates are available. Please
>> note that if you download Internet Explorer version 6, your browser
>> will be upgraded, which may or may not help. You also might try
>> a virus scan.
>>
>> AVG http://www.grisoft.com
>> F-PROT http://www.f-prot.com
>> On line scan http://housecall.trendmicro.com
>>
>> Ben
>>
>> "JoeM" wrote in message
>> news:715ABA19-E91F-4280-AB2D-8CBB5A58C782@microsoft.com...
>> > Uh-oh - Found jscript.dll in c:\windows\system to be version
>> > 5.6.0.8825.
>> > However, the file C:\Windows\Fix IE Log.txt had the following enrtry
>> > with a
>> > different version as follows: Is this significant? Verifying
>> > JSCRIPT.DLL=5.5.0.4801-
>> > File JSCRIPT.DLL
>> > version
>> > checked.
>> > Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded.
>> > Restarted
>> > IE but no dice yet. I'm starting to worry now. Help.
>> > JoeM
>> >
>> >
>> > "Ben Myers" wrote:
>> >
>> > > Find the "c:\windows\system\jscript.dll" file, right-click it, select
>> > > "Properties",
>> > > "Version" and make sure the version is at least "5.6.0.8825". If so,
>> > > click
>> > > "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and
>> > > click "OK".
>> > > You may have to close and restart Internet Explorer for the change to
>> > > take
>> > > effect. Also, searching "C:\Windows\Fix IE Log.txt" for
>> > > "jscript.dll" might
>> > > be useful.
>> > >
>> > > Ben
>> > >
>> > > "JoeM" wrote in message
>> > > news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
>> > > > Ben.
>> > > > Thanks for staying with me on this tough one. I did run the IE
>> > > > repair kit
>> > > > but evidentally it did not work. Didn't get any errors though.
>> > > > Updated the
>> > > > script engine as you suggested by your document below and also
>> > > > installed the
>> > > > latest DirectX9.0c. Also checked each of the troubleshooting tips
>> > > > mentioned
>> > > > on the page but also to no avail... and as stated before, the
>> > > > problem exixsts
>> > > > only for maps.google.com on my machine (any user) only. This site
>> > > > works
>> > > > beautifully on my PC at work. What else could be wrong with my PC.
>> > > > What's
>> > > > left to try? As before, thanks very much.
>> > > >
>> > > > "Ben Myers" wrote:
>> > > >
>> > > > > The procedure I suggested should have brought up a dialog box
>> > > > > with an option
>> > > > > to repair Internet Explorer. If this happened and the repair was
>> > > > > unsuccessful,
>> > > > > go to
>> > > > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
>> > > > > and update the scripting engine for Internet Explorer.
>> > > > >
>> > > > > Ben
>> > > > >
>> > > > > "JoeM" wrote in message
>> > > > > news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
>> > > > > > Hi folks, no success yet. There is no file HOSTS with no
>> > > > > > extension anywhere
>> > > > > > on my computer only hosts.sam. Even checked the hidden files.
>> > > > > > Also ran
>> > > > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail.
>> > > > > > Still need
>> > > > > > help. Please stay with me on this one. I appreciate it.
>> > > > > >Ben Myers" wrote:
>> > > > > >
>> > > > > > > Click "Start", "Run", type or paste
>> > > > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and
>> > > > > > > click
>> > > > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
>> > > > > > >
>> > > > > > > Ben
>> > > > > > >
>> > > > > > > "JoeM" wrote in message
>> > > > > > > news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
>> > > > > > > > Everytime I go to maps.google.com, my browser crashes and
>> > > > > > > > closes with the
>> > > > > > > > following error signature:
>> > > > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300
>> > > > > > > > ModName: jscript.dll
>> > > > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
>> > > > > > > > This problem never ever happens at any other websites. I
>> > > > > > > > have 256mb ram.
>> > > > > > > > Don't have anything else to offer. Can you suggest anything
>> > > > > > > > I can check?
>> > > > > > > > (versions of shockwave, directX etc)? Thanks for any help.
>> > > > > > >
>> > > > >
>> > >
>>
date: Thu, 14 Jul 2005 21:23:28 +0800
author: Sandi Hardmeier - MVP
Re: IE 5.5 closes unexpectedly when opening connecting to maps.goo
Could be your jscript.dll is damaged/corrupted. Let's force a replacement
of that file. Download the appropriate scripting engine file for your OS
here: http://msdn.microsoft.com/downloads/list/webdev.asp - one of the
first two links on the right there.
Do a Find for that file and rename it with an .old extension. If you cannot
do this, restart in Safe Mode.
Then install the scripting engines from your download.
Hopefully this will fix that file and any version mis-matches you may have.
If no joy:
Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
--
Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@carolina.rr.com
"JoeM" wrote in message
news:715ABA19-E91F-4280-AB2D-8CBB5A58C782@microsoft.com...
> Uh-oh - Found jscript.dll in c:\windows\system to be version 5.6.0.8825.
> However, the file C:\Windows\Fix IE Log.txt had the following enrtry with
> a
> different version as follows: Is this significant? Verifying
> JSCRIPT.DLL=5.5.0.4801-
> File JSCRIPT.DLL version
> checked.
> Also, running "regsvr32 c:\windows\system\jscript.dll" succeeded.
> Restarted
> IE but no dice yet. I'm starting to worry now. Help.
> JoeM
>
>
> "Ben Myers" wrote:
>
>> Find the "c:\windows\system\jscript.dll" file, right-click it, select
>> "Properties",
>> "Version" and make sure the version is at least "5.6.0.8825". If so,
>> click
>> "Start", "Run", type "regsvr32 c:\windows\system\jscript.dll" and click
>> "OK".
>> You may have to close and restart Internet Explorer for the change to
>> take
>> effect. Also, searching "C:\Windows\Fix IE Log.txt" for "jscript.dll"
>> might
>> be useful.
>>
>> Ben
>>
>> "JoeM" wrote in message
>> news:81C78AC8-9031-44C8-BDC8-65E06932D8A5@microsoft.com...
>> > Ben.
>> > Thanks for staying with me on this tough one. I did run the IE repair
>> > kit
>> > but evidentally it did not work. Didn't get any errors though. Updated
>> > the
>> > script engine as you suggested by your document below and also
>> > installed the
>> > latest DirectX9.0c. Also checked each of the troubleshooting tips
>> > mentioned
>> > on the page but also to no avail... and as stated before, the problem
>> > exixsts
>> > only for maps.google.com on my machine (any user) only. This site works
>> > beautifully on my PC at work. What else could be wrong with my PC.
>> > What's
>> > left to try? As before, thanks very much.
>> >
>> > "Ben Myers" wrote:
>> >
>> > > The procedure I suggested should have brought up a dialog box with an
>> > > option
>> > > to repair Internet Explorer. If this happened and the repair was
>> > > unsuccessful,
>> > > go to
>> > > http://support.microsoft.com/default.aspx?scid=308260#XSLTH3132121123120121120120
>> > > and update the scripting engine for Internet Explorer.
>> > >
>> > > Ben
>> > >
>> > > "JoeM" wrote in message
>> > > news:9B4C1880-7B3F-4E4F-B85C-7627BC005005@microsoft.com...
>> > > > Hi folks, no success yet. There is no file HOSTS with no extension
>> > > > anywhere
>> > > > on my computer only hosts.sam. Even checked the hidden files. Also
>> > > > ran
>> > > > RUNDLL32 SETUPWBV,IE5Maintenance as suggested but to no avail.
>> > > > Still need
>> > > > help. Please stay with me on this one. I appreciate it.
>> > > >Ben Myers" wrote:
>> > > >
>> > > > > Click "Start", "Run", type or paste
>> > > > > "RUNDLL32 SETUPWBV,IE5Maintenance" into the "Open" box and click
>> > > > > "OK". Then select "Repair Internet Explorer" and click "OK".
>> > > > >
>> > > > > Ben
>> > > > >
>> > > > > "JoeM" wrote in message
>> > > > > news:9C8DDA35-9C1C-4E3A-AC3A-790E73C89CDF@microsoft.com...
>> > > > > > Everytime I go to maps.google.com, my browser crashes and
>> > > > > > closes with the
>> > > > > > following error signature:
>> > > > > > AppName: iexplore.exe AppVer: 5.51.4807.2300 ModName:
>> > > > > > jscript.dll
>> > > > > > ModVer: 5.5.0.8513 Offset: 000087e4
>> > > > > > This problem never ever happens at any other websites. I have
>> > > > > > 256mb ram.
>> > > > > > Don't have anything else to offer. Can you suggest anything I
>> > > > > > can check?
>> > > > > > (versions of shockwave, directX etc)? Thanks for any help.
>> > > > >
>> > >
>>
date: Thu, 14 Jul 2005 20:26:09 -0400
author: Jon Kennedy
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