keep going off line when filling in forms   

Hi,
I have a friend with the following problem that I am trying to sort out. Any 
thoughts would be greatlfully recieved
He has Windows 98 with IE5.5. ( I think it is 5.5) and also have a dial up 
internet connection. When ever he tries to fill out a form on the internet 
and has to click next for the next page the internet connection gets 
disconected. This happens every time he click next. Please help as this is 
getting frustrating.
Cheers

date: Sat, 9 Jul 2005 15:16:02 -0700   author:   leon

Re: keep going off line when filling in forms   

"leon"  wrote in message
news:A27842D7-E4EE-4804-A052-E17F4E2390F1@microsoft.com
> Hi,
> I have a friend with the following problem that I am trying to sort
> out. Any thoughts would be greatlfully recieved
> He has Windows 98 with IE5.5. ( I think it is 5.5) and also have a
> dial up internet connection. When ever he tries to fill out a form on
> the internet and has to click next for the next page the internet
> connection gets disconected. This happens every time he click next.
> Please help as this is getting frustrating.
> Cheers

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!!  Removing some spyware can damage the Winsock stack.  Before 
you try to remove spyware, download a copy of LSP-Fix - a free program to 
repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here:   http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Help with Hijackware
http://aumha.org/a/parasite.htm
   http://aumha.org/a/quickfix.htm
   http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
   http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

date: Sun, 10 Jul 2005 04:53:24 -0500   author:   Frank Saunders, MS-MVP IE/OE

Re: keep going off line when filling in forms   

Go to IE tools/internet options/connection/dial up settings/advanced dial up 
settings.

Make sure that disconnect when connection may no longer be required is 
turned off, and that the option to disconnect if idle is turned off as well. 
Later Windows versions have an option to disconnect when connection speed 
drops below a certain percentage. Turn that off.

Outlook Express options can cause problems if the programme is running.

Go to Outlook Express, tools/options/connection and make sure *connect to 
this account using* is not selected for each mail and news account. Make 
sure there is no conflict in account settings - each account should show the 
connection option of *any available*.

Next in Outlook Express go to tools/options/connection and turn off *hang up 
after send/receive*.


-- 
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org


"leon"  wrote in message 
news:A27842D7-E4EE-4804-A052-E17F4E2390F1@microsoft.com...
> Hi,
> I have a friend with the following problem that I am trying to sort out. 
> Any
> thoughts would be greatlfully recieved
> He has Windows 98 with IE5.5. ( I think it is 5.5) and also have a dial up
> internet connection. When ever he tries to fill out a form on the internet
> and has to click next for the next page the internet connection gets
> disconected. This happens every time he click next. Please help as this is
> getting frustrating.
> Cheers

date: Thu, 14 Jul 2005 21:28:08 +0800   author:   Sandi Hardmeier - MVP